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Beyond the glass ceiling: Gendering tourism management

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  • Carvalho, Inês
  • Costa, Carlos
  • Lykke, Nina
  • Torres, Anália

Abstract

This article considers how Acker’s (1990, 2012) framework of gendering processes can be a tool for the analysis of women managers’ careers in tourism organisations. Twenty-four women top-level managers in hotels and travel businesses were interviewed. The analysis of gendering processes in the organisations where these women work revealed that hidden discrimination is more pervasive than overt discrimination. Three main gender subtexts underlie these gendering processes: the notion of the ‘ideal’ unencumbered worker and assumptions of women’s greater family-orientation; the expectation that women are less competent than men; and male homosocial ties and exclusionary practices. It is concluded that Acker’s framework can be a good tool for de-legitimising subtle and normalised forms of discrimination in tourism organisations.

Suggested Citation

  • Carvalho, Inês & Costa, Carlos & Lykke, Nina & Torres, Anália, 2019. "Beyond the glass ceiling: Gendering tourism management," Annals of Tourism Research, Elsevier, vol. 75(C), pages 79-91.
    • Handle: RePEc:eee:anture:v:75:y:2019:i:c:p:79-91
    DOI: 10.1016/j.annals.2018.12.022
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    References listed on IDEAS

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    1. Figueroa-Domecq, Cristina & Pritchard, Annette & Segovia-Pérez, Mónica & Morgan, Nigel & Villacé-Molinero, Teresa, 2015. "Tourism gender research: A critical accounting," Annals of Tourism Research, Elsevier, vol. 52(C), pages 87-103.
    2. Costa, Carlos & Bakas, Fiona Eva & Breda, Zélia & Durão, Marília & Carvalho, Inês & Caçador, Sandra, 2017. "Gender, flexibility and the ‘ideal tourism worker’," Annals of Tourism Research, Elsevier, vol. 64(C), pages 64-75.
    3. Santero-Sanchez, Rosa & Segovia-Pérez, Mónica & Castro-Nuñez, Belen & Figueroa-Domecq, Cristina & Talón-Ballestero, Pilar, 2015. "Gender differences in the hospitality industry: A Job quality index," Tourism Management, Elsevier, vol. 51(C), pages 234-246.
    4. Ferreira Freire Guimarães, Carla Regina & Silva, Joaquim Ramos, 2016. "Pay gap by gender in the tourism industry of Brazil," Tourism Management, Elsevier, vol. 52(C), pages 440-450.
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    Cited by:

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    2. Pastore, Francesco & Webster, Allan & Hope, Kevin, 2020. "Assessing the Role of Women in Tourism Related Sectors in the Caribbean," IZA Discussion Papers 13486, Institute of Labor Economics (IZA).
    3. Pickel-Chevalier, Sylvine & Yanthy, Putu Sucita, 2023. "Gender, work, tourism and higher education in Bali," Annals of Tourism Research, Elsevier, vol. 100(C).
    4. Marina Marfil-Cotilla & Juan A. Campos-Soria & Alejandro García-Pozo, 2024. "The gender wage gap across the wage distribution: Evidence in tourism at the sectoral level," Tourism Economics, , vol. 30(4), pages 996-1020, June.
    5. Zhang, Jiekuan & Zhang, Yan, 2020. "Tourism and gender equality: An Asian perspective," Annals of Tourism Research, Elsevier, vol. 85(C).
    6. Radojevic, Tijana & Stanisic, Nemanja & Stanic, Nenad, 2019. "The culture of hospitality: From anecdote to evidence," Annals of Tourism Research, Elsevier, vol. 79(C).
    7. Jackman, Mahalia, 2022. "The effect of tourism on gender equality in the labour market: Helpmate or hindrance?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 90.
    8. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).
    9. María Jesús Carrasco-Santos & Carmen Cristófol Rodríguez & Eva Royo Rodríguez, 2020. "Why Is the Spanish Hotel Trade Lagging So Far Behind in Gender Equality? A Sustainability Question," Sustainability, MDPI, vol. 12(11), pages 1-20, May.
    10. Murthi, Srinivash & Zhang, Wen & Shaturaev, Jakhongir, 2023. "Role of Tourism in Ensuring Gender Equity: An Asian Perspective," MPRA Paper 118486, University Library of Munich, Germany, revised 15 Jun 2023.
    11. Sudeshna Ghosh, 2022. "Female Entrepreneurs in the Hospitality Industry: A Panel Causality Analysis of EU Countries," Arthaniti: Journal of Economic Theory and Practice, , vol. 21(1), pages 93-116, June.
    12. Fan, Xiangli & Wang, Jingqiang & Xiao, Honggen, 2021. "Women's travel in the Tang Dynasty: Gendered identity in a hierarchical society," Annals of Tourism Research, Elsevier, vol. 89(C).
    13. Cristina Figueroa-Domecq & Jesús Palomo & Mª Dolores Flecha-Barrio & Mónica Segovia-Pérez, 2020. "Technology double gender gap in tourism business leadership," Information Technology & Tourism, Springer, vol. 22(1), pages 75-106, March.
    14. Gonzalo Díaz-Meneses & Neringa Vilkaitė-Vaitonė & Miriam Estupiñan-Ojeda, 2020. "Gaining Insight into Violence from Gender Stereotypes and Sexist Attitudes in the Context of Tourism," Sustainability, MDPI, vol. 12(22), pages 1-13, November.
    15. Francisca Rosa Álamo-Vera & Lidia Hernández-López & José Luis Ballesteros-Rodríguez & Petra De Saá-Pérez, 2020. "Competence Development and Employability Expectations: A Gender Perspective of Mobility Programmes in Higher Education," Administrative Sciences, MDPI, vol. 10(3), pages 1-15, September.
    16. Salustiano Martínez-Fierro & María Paula Lechuga Sancho, 2021. "Descriptive Elements and Conceptual Structure of Glass Ceiling Research," IJERPH, MDPI, vol. 18(15), pages 1-20, July.

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