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Beyond the glass ceiling: Gendering tourism management

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  • Carvalho, Inês
  • Costa, Carlos
  • Lykke, Nina
  • Torres, Anália

Abstract

This article considers how Acker’s (1990, 2012) framework of gendering processes can be a tool for the analysis of women managers’ careers in tourism organisations. Twenty-four women top-level managers in hotels and travel businesses were interviewed. The analysis of gendering processes in the organisations where these women work revealed that hidden discrimination is more pervasive than overt discrimination. Three main gender subtexts underlie these gendering processes: the notion of the ‘ideal’ unencumbered worker and assumptions of women’s greater family-orientation; the expectation that women are less competent than men; and male homosocial ties and exclusionary practices. It is concluded that Acker’s framework can be a good tool for de-legitimising subtle and normalised forms of discrimination in tourism organisations.

Suggested Citation

  • Carvalho, Inês & Costa, Carlos & Lykke, Nina & Torres, Anália, 2019. "Beyond the glass ceiling: Gendering tourism management," Annals of Tourism Research, Elsevier, vol. 75(C), pages 79-91.
    • Handle: RePEc:eee:anture:v:75:y:2019:i:c:p:79-91
    DOI: 10.1016/j.annals.2018.12.022
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    References listed on IDEAS

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    1. Figueroa-Domecq, Cristina & Pritchard, Annette & Segovia-Pérez, Mónica & Morgan, Nigel & Villacé-Molinero, Teresa, 2015. "Tourism gender research: A critical accounting," Annals of Tourism Research, Elsevier, vol. 52(C), pages 87-103.
    2. Santero-Sanchez, Rosa & Segovia-Pérez, Mónica & Castro-Nuñez, Belen & Figueroa-Domecq, Cristina & Talón-Ballestero, Pilar, 2015. "Gender differences in the hospitality industry: A Job quality index," Tourism Management, Elsevier, vol. 51(C), pages 234-246.
    3. Costa, Carlos & Bakas, Fiona Eva & Breda, Zélia & Durão, Marília & Carvalho, Inês & Caçador, Sandra, 2017. "Gender, flexibility and the ‘ideal tourism worker’," Annals of Tourism Research, Elsevier, vol. 64(C), pages 64-75.
    4. Ferreira Freire Guimarães, Carla Regina & Silva, Joaquim Ramos, 2016. "Pay gap by gender in the tourism industry of Brazil," Tourism Management, Elsevier, vol. 52(C), pages 440-450.
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    Cited by:

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    4. Jackman, Mahalia, 2022. "The effect of tourism on gender equality in the labour market: Helpmate or hindrance?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 90.
    5. Marina Marfil-Cotilla & Juan A. Campos-Soria & Alejandro García-Pozo, 2024. "The gender wage gap across the wage distribution: Evidence in tourism at the sectoral level," Tourism Economics, , vol. 30(4), pages 996-1020, June.
    6. Sudeshna Ghosh, 2022. "Female Entrepreneurs in the Hospitality Industry: A Panel Causality Analysis of EU Countries," Arthaniti: Journal of Economic Theory and Practice, , vol. 21(1), pages 93-116, June.
    7. Zhang, Jiekuan & Zhang, Yan, 2020. "Tourism and gender equality: An Asian perspective," Annals of Tourism Research, Elsevier, vol. 85(C).
    8. María Jesús Carrasco-Santos & Carmen Cristófol Rodríguez & Eva Royo Rodríguez, 2020. "Why Is the Spanish Hotel Trade Lagging So Far Behind in Gender Equality? A Sustainability Question," Sustainability, MDPI, vol. 12(11), pages 1-20, May.
    9. Francisca Rosa Álamo-Vera & Lidia Hernández-López & José Luis Ballesteros-Rodríguez & Petra De Saá-Pérez, 2020. "Competence Development and Employability Expectations: A Gender Perspective of Mobility Programmes in Higher Education," Administrative Sciences, MDPI, vol. 10(3), pages 1-15, September.
    10. Fan, Xiangli & Wang, Jingqiang & Xiao, Honggen, 2021. "Women's travel in the Tang Dynasty: Gendered identity in a hierarchical society," Annals of Tourism Research, Elsevier, vol. 89(C).
    11. Radojevic, Tijana & Stanisic, Nemanja & Stanic, Nenad, 2019. "The culture of hospitality: From anecdote to evidence," Annals of Tourism Research, Elsevier, vol. 79(C).
    12. Murthi, Srinivash & Zhang, Wen & Shaturaev, Jakhongir, 2023. "Role of Tourism in Ensuring Gender Equity: An Asian Perspective," MPRA Paper 118486, University Library of Munich, Germany, revised 15 Jun 2023.
    13. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).
    14. Jackman, Mahalia, 2022. "The effect of tourism on gender equality in the labour market: Helpmate or hindrance?," SocArXiv a5dxy_v1, Center for Open Science.
    15. Salustiano Martínez-Fierro & María Paula Lechuga Sancho, 2021. "Descriptive Elements and Conceptual Structure of Glass Ceiling Research," IJERPH, MDPI, vol. 18(15), pages 1-20, July.
    16. Cristina Figueroa-Domecq & Jesús Palomo & Mª Dolores Flecha-Barrio & Mónica Segovia-Pérez, 2020. "Technology double gender gap in tourism business leadership," Information Technology & Tourism, Springer, vol. 22(1), pages 75-106, March.
    17. Lapuz, Mark Chris M., 2023. "The role of local community empowerment in the digital transformation of rural tourism development in the Philippines," Technology in Society, Elsevier, vol. 74(C).

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