IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v191y2023ics004016252300118x.html
   My bibliography  Save this article

Mess or match? How do academic perspectives meet the practitioner perspectives in terms of digital transformation?

Author

Listed:
  • Tran, Chi Phuong
  • Pernia, Ronald A.
  • Nguyen-Thanh, Nhan

Abstract

We present research comparing theoretical and practical knowledge on digital transformation. By determining the gap and synchronization of academic research and practitioners' focus in the digital age, the paper aims to solve the puzzle of “transformative strategy,” “knowledge management,” and “innovation” that underlines the organisational design. Contributing to the method, text mining and TFIDF tests are run to find the most centric view on digital transformation, thus visualising the future path for digital transformation. Text mining is suitable for detecting the common and differences between the two perspectives. As a result, the research suggests that the field of interest for cross-professional collaboration is data and technology, organisational oriented, whereas the practitioners focus on health, services and insurers, and banking.

Suggested Citation

  • Tran, Chi Phuong & Pernia, Ronald A. & Nguyen-Thanh, Nhan, 2023. "Mess or match? How do academic perspectives meet the practitioner perspectives in terms of digital transformation?," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    • Handle: RePEc:eee:tefoso:v:191:y:2023:i:c:s004016252300118x
    DOI: 10.1016/j.techfore.2023.122433
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S004016252300118X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2023.122433?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Doru Plesea & Rodica Pamfilie & Irina Maiorescu, 2011. "The Relationship Communication Structure - Uncertainty Avoidance Reflected in Romanian Websites Design," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(Special N), pages 746-753, November.
    2. Praveen K. Kopalle & V. Kumar & Mohan Subramaniam, 2020. "How legacy firms can embrace the digital ecosystem via digital customer orientation," Journal of the Academy of Marketing Science, Springer, vol. 48(1), pages 114-131, January.
    3. Cao, Siqing & Lyu, Hanjia & Xu, Xian, 2020. "InsurTech development: Evidence from Chinese media reports," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    4. Erik Lindhult & Koteshwar Chirumalla & Pejvak Oghazi & Vinit Parida, 2018. "Value logics for service innovation: practice-driven implications for service-dominant logic," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 457-481, September.
    5. Snyder, Hannah, 2019. "Literature review as a research methodology: An overview and guidelines," Journal of Business Research, Elsevier, vol. 104(C), pages 333-339.
    6. Michelini, Laura & Principato, Ludovica & Iasevoli, Gennaro, 2018. "Understanding Food Sharing Models to Tackle Sustainability Challenges," Ecological Economics, Elsevier, vol. 145(C), pages 205-217.
    7. He, Wu & Zha, Shenghua & Li, Ling, 2013. "Social media competitive analysis and text mining: A case study in the pizza industry," International Journal of Information Management, Elsevier, vol. 33(3), pages 464-472.
    8. Shin-yi Wu & Pei-yu Chen, 2008. "Versioning and Piracy Control for Digital Information Goods," Operations Research, INFORMS, vol. 56(1), pages 157-172, February.
    9. Burström, Thommie & Parida, Vinit & Lahti, Tom & Wincent, Joakim, 2021. "AI-enabled business-model innovation and transformation in industrial ecosystems: A framework, model and outline for further research," Journal of Business Research, Elsevier, vol. 127(C), pages 85-95.
    10. Heidi Wiig Aslesen & Roman Martin & Stefania Sardo, 2019. "The virtual is reality! On physical and virtual space in software firms’ knowledge formation," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 31(9-10), pages 669-682, October.
    11. Nambisan, Satish & Wright, Mike & Feldman, Maryann, 2019. "The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    12. David McKenzie, 2018. "Can Business Owners Form Accurate Counterfactuals? Eliciting Treatment and Control Beliefs About Their Outcomes in the Alternative Treatment Status," Journal of Business & Economic Statistics, Taylor & Francis Journals, vol. 36(4), pages 714-722, October.
    13. Hu, Bo & Zhou, P. & Zhang, L.P., 2022. "A digital business model for accelerating distributed renewable energy expansion in rural China," Applied Energy, Elsevier, vol. 316(C).
    14. Le, Duc Nha & Le Tuan, Loc & Dang Tuan, Minh Nguyen, 2019. "Smart-building management system: An Internet-of-Things (IoT) application business model in Vietnam," Technological Forecasting and Social Change, Elsevier, vol. 141(C), pages 22-35.
    15. Haaker, Timber & Ly, Pham Thi Minh & Nguyen-Thanh, Nhan & Nguyen, Hanh Thi Hong, 2021. "Business model innovation through the application of the Internet-of-Things: A comparative analysis," Journal of Business Research, Elsevier, vol. 126(C), pages 126-136.
    16. Anne S. Tsui, 2013. "The Spirit of Science and Socially Responsible Scholarship," Management and Organization Review, The International Association for Chinese Management Research, vol. 9(3), pages 375-394, November.
    17. Kathan, Wolfgang & Matzler, Kurt & Veider, Viktoria, 2016. "The sharing economy: Your business model's friend or foe?," Business Horizons, Elsevier, vol. 59(6), pages 663-672.
    18. Ying Zhang & Peggy E. Swanson & Wikrom Prombutr, 2012. "Measuring Effects On Stock Returns Of Sentiment Indexes Created From Stock Message Boards," Journal of Financial Research, Southern Finance Association;Southwestern Finance Association, vol. 35(1), pages 79-114, March.
    19. V. Kumar & Rajendra Srivastava, 2020. "New perspectives on business model innovations in emerging markets," Journal of the Academy of Marketing Science, Springer, vol. 48(5), pages 815-825, September.
    20. Veiko Lember & Taco Brandsen & Piret Tõnurist, 2019. "The potential impacts of digital technologies on co-production and co-creation," Public Management Review, Taylor & Francis Journals, vol. 21(11), pages 1665-1686, November.
    21. Andrea Szalavetz, 2020. "Digital transformation – enabling factory economy actors’ entrepreneurial integration in global value chains?," Post-Communist Economies, Taylor & Francis Journals, vol. 32(6), pages 771-792, July.
    22. Carlos Cordon & Pau Garcia-Milà & Teresa Ferreiro Vilarino & Pablo Caballero, 2016. "Serialization in the Pharmaceutical Industry," Management for Professionals, in: Strategy is Digital, chapter 3, pages 47-64, Springer.
    23. Diane Holt & Ralf Barkemeyer, 2012. "Media coverage of sustainable development issues – attention cycles or punctuated equilibrium?," Sustainable Development, John Wiley & Sons, Ltd., vol. 20(1), pages 1-17, January.
    24. Bastien Soutjis, 2020. "The new digital face of the consumerist mediator: the case of the ‘Yuka’ mobile app," Journal of Cultural Economy, Taylor & Francis Journals, vol. 13(1), pages 114-131, January.
    25. Daud, Siti Nurazira Mohd & Ahmad, Abd Halim & Khalid, Airil & Azman-Saini, W.N.W., 2022. "FinTech and financial stability: Threat or opportunity?," Finance Research Letters, Elsevier, vol. 47(PB).
    26. Morkunas, Vida J. & Paschen, Jeannette & Boon, Edward, 2019. "How blockchain technologies impact your business model," Business Horizons, Elsevier, vol. 62(3), pages 295-306.
    27. John R. Austin, 2021. "Bartunek, Jean, and the Power of Working Across Boundaries: Dualities and the Missing Voice," Springer Books, in: David B. Szabla (ed.), The Palgrave Handbook of Organizational Change Thinkers, edition 2, chapter 8, pages 133-146, Springer.
    28. Tsui, Anne S., 2013. "The Spirit of Science and Socially Responsible Scholarship," Management and Organization Review, Cambridge University Press, vol. 9(03), pages 375-394, November.
    29. Reim, Wiebke & Sjödin, David R. & Parida, Vinit, 2019. "Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition," Journal of Business Research, Elsevier, vol. 104(C), pages 461-471.
    30. Verstegen, Luuk & Houkes, Wybo & Reymen, Isabelle, 2019. "Configuring collective digital-technology usage in dynamic and complex design practices," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    31. Specht, Jan Martin & Madlener, Reinhard, 2019. "Energy Supplier 2.0: A conceptual business model for energy suppliers aggregating flexible distributed assets and policy issues raised," Energy Policy, Elsevier, vol. 135(C).
    32. R. Nielsen, 2010. "Practitioner-Based Theory Building in Organizational Ethics," Journal of Business Ethics, Springer, vol. 93(3), pages 401-406, May.
    33. Nguyen Dang Tuan, Minh & Nguyen Thanh, Nhan & Le Tuan, Loc, 2019. "Applying a mindfulness-based reliability strategy to the Internet of Things in healthcare – A business model in the Vietnamese market," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 54-68.
    34. Sabrina Schneider & Patrick Spieth, 2013. "Business Model Innovation: Towards An Integrated Future Research Agenda," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-34.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhu, Xiumei & Li, Yue, 2023. "The use of data-driven insight in ambidextrous digital transformation: How do resource orchestration, organizational strategic decision-making, and organizational agility matter?," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    2. Gillani, Fatima & Chatha, Kamran Ali & Jajja, Shakeel Sadiq & Cao, Dongmei & Ma, Xiao, 2024. "Unpacking Digital Transformation: Identifying key enablers, transition stages and digital archetypes," Technological Forecasting and Social Change, Elsevier, vol. 203(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    2. Yáñez-Valdés, Claudia & Guerrero, Maribel & Barros-Celume, Sebastián & Ibáñez, María J., 2023. "Winds of change due to global lockdowns: Refreshing digital social entrepreneurship research paradigm," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    3. Kolagar, Milad & Parida, Vinit & Sjödin, David, 2022. "Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda," Journal of Business Research, Elsevier, vol. 146(C), pages 176-200.
    4. Hua Zhang & Qiwang Zhang, 2023. "How Does Digital Transformation Facilitate Enterprise Total Factor Productivity? The Multiple Mediators of Supplier Concentration and Customer Concentration," Sustainability, MDPI, vol. 15(3), pages 1-18, January.
    5. Heleen Dreyer & Nadine Sonnenberg & Daleen Van der Merwe, 2022. "Transcending Linearity in Understanding Green Consumer Behaviour: A Social–Cognitive Framework for Behaviour Changes in an Emerging Economy Context," Sustainability, MDPI, vol. 14(22), pages 1-27, November.
    6. Laudien, Sven M. & Reuter, Ute & Sendra Garcia, Francisco Javier & Botella-Carrubi, Dolores, 2024. "Digital advancement and its effect on business model design: Qualitative-empirical insights," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    7. Mariarosaria Lombardi & Marco Costantino, 2021. "A Hierarchical Pyramid for Food Waste Based on a Social Innovation Perspective," Sustainability, MDPI, vol. 13(9), pages 1-16, April.
    8. Meisam Ranjbari & Gustavo Morales-Alonso & Ruth Carrasco-Gallego, 2018. "Conceptualizing the Sharing Economy through Presenting a Comprehensive Framework," Sustainability, MDPI, vol. 10(7), pages 1-24, July.
    9. Jinkai Liang & Ke Du & Dandan Chen, 2023. "The Effect of Digitalization on Ambidextrous Innovation in Manufacturing Enterprises: A Perspective of Empowering and Enabling," Sustainability, MDPI, vol. 15(16), pages 1-23, August.
    10. Saad Zighan & Moheeb Abualqumboz, 2022. "Dual focus: service-product orientation to manage the change paradox following servitization strategy," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 29-55, March.
    11. Ying-Jiun Hsieh & Shu-Min Yang Lin & Lan-Ying Huang, 2021. "Sharing Leftover Food with Strangers via Social Media: A Value Perspective Based on Beliefs-Values-Behavior Framework," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
    12. Ming-Jer Chen, 2018. "Scholarship-practice “oneness” of an academic career: The entrepreneurial pursuit of an expansive view of management scholarship," Asia Pacific Journal of Management, Springer, vol. 35(4), pages 859-886, December.
    13. Guandalini, Ilaria, 2022. "Sustainability through digital transformation: A systematic literature review for research guidance," Journal of Business Research, Elsevier, vol. 148(C), pages 456-471.
    14. Nysveen, Herbjørn & Pedersen, Per E. & Skard, Siv, 2020. "Ecosystem adoption of practices over time (EAPT): Toward an alternative view of contemporary technology adoption," Journal of Business Research, Elsevier, vol. 116(C), pages 542-551.
    15. Cranmer, Eleanor E. & Papalexi, M. & tom Dieck, M. Claudia & Bamford, D., 2022. "Internet of Things: Aspiration, implementation and contribution," Journal of Business Research, Elsevier, vol. 139(C), pages 69-80.
    16. Khalek, Sk Abu & Chakraborty, Anirban, 2023. "Access or collaboration? A typology of sharing economy," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    17. Nuno Guimaraes Costa & Gerard Farias & David Wasieleski & Anthony Annett, 2021. "Seven Principles for Seven Generations: Moral Boundaries for Transformational Change," Humanistic Management Journal, Springer, vol. 6(3), pages 313-328, December.
    18. Santos, Susana & Gonçalves, Helena Martins, 2021. "The consumer decision journey: A literature review of the foundational models and theories and a future perspective," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    19. Usai, A. & Fiano, F. & Messeni Petruzzelli, A. & Paoloni, P. & Farina Briamonte, M. & Orlando, B., 2021. "Unveiling the impact of the adoption of digital technologies on firms’ innovation performance," Journal of Business Research, Elsevier, vol. 133(C), pages 327-336.
    20. Karin Sanders & Julie A. Cogin & Cai-Hui Veronica Lin, 2017. "Methodological choices of HR research conducted in Asia," Frontiers of Business Research in China, Springer, vol. 11(1), pages 1-15, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:191:y:2023:i:c:s004016252300118x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.