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Applying a mindfulness-based reliability strategy to the Internet of Things in healthcare – A business model in the Vietnamese market

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  • Nguyen Dang Tuan, Minh
  • Nguyen Thanh, Nhan
  • Le Tuan, Loc

Abstract

In the healthcare industry, the biggest difficulties (Wang et al., 2018) lie in patient big data, medical equipment and instruments, hospital and laboratory information systems. The trend of applying the IoT along with other high technologies such as big data and artificial intelligence in different industries are attracting the business community's interest in Vietnam. Nowadays, the Internet of Things and big data can improve the business models of Prognostic Analysis data service providers, which seek to provide the same service at lower cost for Healthcare Organizations. Therefore, Ecomedic Medical System must design their service system to help both public and private Healthcare Organizations in Vietnam to increase their service reliability, pre-emptive conflict handling, and customer orientation (mindfulness-based reliability approach). This paper implicates the approaching process for a startup to build the business model in the field of the healthcare industry.

Suggested Citation

  • Nguyen Dang Tuan, Minh & Nguyen Thanh, Nhan & Le Tuan, Loc, 2019. "Applying a mindfulness-based reliability strategy to the Internet of Things in healthcare – A business model in the Vietnamese market," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 54-68.
  • Handle: RePEc:eee:tefoso:v:140:y:2019:i:c:p:54-68
    DOI: 10.1016/j.techfore.2018.10.024
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    References listed on IDEAS

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    Cited by:

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    2. Oderanti, Festus Oluseyi & Li, Feng & Cubric, Marija & Shi, Xiaohui, 2021. "Business models for sustainable commercialisation of digital healthcare (eHealth) innovations for an increasingly ageing population," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    3. Tran, Chi Phuong & Pernia, Ronald A. & Nguyen-Thanh, Nhan, 2023. "Mess or match? How do academic perspectives meet the practitioner perspectives in terms of digital transformation?," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    4. Di Vaio, Assunta & Palladino, Rosa & Hassan, Rohail & Escobar, Octavio, 2020. "Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review," Journal of Business Research, Elsevier, vol. 121(C), pages 283-314.
    5. Acciarini, Chiara & Cappa, Francesco & Boccardelli, Paolo & Oriani, Raffaele, 2023. "How can organizations leverage big data to innovate their business models? A systematic literature review," Technovation, Elsevier, vol. 123(C).

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