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Performance analysis of time-dependent queueing systems: Survey and classification

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  • Schwarz, Justus Arne
  • Selinka, Gregor
  • Stolletz, Raik

Abstract

Many queueing systems are subject to time-dependent changes in system parameters, such as the arrival rate or number of servers. Examples include time-dependent call volumes and agents at inbound call centers, time-varying air traffic at airports, time-dependent truck arrival rates at seaports, and cyclic message volumes in computer systems.

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  • Schwarz, Justus Arne & Selinka, Gregor & Stolletz, Raik, 2016. "Performance analysis of time-dependent queueing systems: Survey and classification," Omega, Elsevier, vol. 63(C), pages 170-189.
    • Handle: RePEc:eee:jomega:v:63:y:2016:i:c:p:170-189
    DOI: 10.1016/j.omega.2015.10.013
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