IDEAS home Printed from https://ideas.repec.org/a/eee/transe/v103y2017icp143-157.html
   My bibliography  Save this article

An approximate hypercube model for public service systems with co-located servers and multiple response

Author

Listed:
  • Ansari, Sardar
  • Yoon, Soovin
  • Albert, Laura A.

Abstract

Spatial queueing models help to evaluate the design of public safety systems such as fire, emergency medical service, and police departments, where vehicles are sent to geographically dispersed calls for service. We propose a new approximate hypercube spatial queueing model that allows for multiple servers to be located at the same station as well as multiple servers to be dispatched to a single call. We introduce the M[G]/M/s/s queueing model as an extension to the M/M/s/s model which allows for a single customer to request multiple servers with a general discrete probability distribution G. We use the M[G]/M/s/s queueing model to derive approximate formulas for the hypercube spatial queueing outputs. A simulation study validates the accuracy of the queueing approximations. Computational results suggest that the models are effective in evaluating the performance of emergency systems.

Suggested Citation

  • Ansari, Sardar & Yoon, Soovin & Albert, Laura A., 2017. "An approximate hypercube model for public service systems with co-located servers and multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 143-157.
    • Handle: RePEc:eee:transe:v:103:y:2017:i:c:p:143-157
    DOI: 10.1016/j.tre.2017.04.013
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1366554516307487
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tre.2017.04.013?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Mark S. Daskin, 1983. "A Maximum Expected Covering Location Model: Formulation, Properties and Heuristic Solution," Transportation Science, INFORMS, vol. 17(1), pages 48-70, February.
    2. Richard C. Larson, 1975. "Approximating the Performance of Urban Emergency Service Systems," Operations Research, INFORMS, vol. 23(5), pages 845-868, October.
    3. Jonathan Halpern, 1977. "The Accuracy of Estimates for the Performance Criteria in Certain Emergency Service Queueing Systems," Transportation Science, INFORMS, vol. 11(3), pages 223-242, August.
    4. Marianov, Vladimir & ReVelle, Charles, 1996. "The Queueing Maximal availability location problem: A model for the siting of emergency vehicles," European Journal of Operational Research, Elsevier, vol. 93(1), pages 110-120, August.
    5. Resham Vinayak & S. Dharmaraja & Viswanathan Arunachalam, 2014. "On the study of simultaneous service by random number of servers with retrial and preemptive priority," International Journal of Operational Research, Inderscience Enterprises Ltd, vol. 20(1), pages 68-90.
    6. Schwarz, Justus Arne & Selinka, Gregor & Stolletz, Raik, 2016. "Performance analysis of time-dependent queueing systems: Survey and classification," Omega, Elsevier, vol. 63(C), pages 170-189.
    7. Fletcher, G. Y. & Perros, H. G. & Stewart, W. J., 1986. "A queueing system where customers require a random number of servers simultaneously," European Journal of Operational Research, Elsevier, vol. 23(3), pages 331-342, March.
    8. M S Daskin & A Haghani, 1984. "Multiple Vehicle Routing and Dispatching to an Emergency Scene," Environment and Planning A, , vol. 16(10), pages 1349-1359, October.
    9. Kathleen Hogan & Charles ReVelle, 1986. "Concepts and Applications of Backup Coverage," Management Science, INFORMS, vol. 32(11), pages 1434-1444, November.
    10. Susan Budge & Armann Ingolfsson & Erhan Erkut, 2009. "Technical Note---Approximating Vehicle Dispatch Probabilities for Emergency Service Systems with Location-Specific Service Times and Multiple Units per Location," Operations Research, INFORMS, vol. 57(1), pages 251-255, February.
    11. Boyacı, Burak & Geroliminis, Nikolas, 2015. "Approximation methods for large-scale spatial queueing systems," Transportation Research Part B: Methodological, Elsevier, vol. 74(C), pages 151-181.
    12. Kenneth R. Chelst & Ziv Barlach, 1981. "Multiple Unit Dispatches in Emergency Services: Models to Estimate System Performance," Management Science, INFORMS, vol. 27(12), pages 1390-1409, December.
    13. Mark S. Daskin & Edmund H. Stern, 1981. "A Hierarchical Objective Set Covering Model for Emergency Medical Service Vehicle Deployment," Transportation Science, INFORMS, vol. 15(2), pages 137-152, May.
    14. Iannoni, Ana Paula & Morabito, Reinaldo, 2007. "A multiple dispatch and partial backup hypercube queuing model to analyze emergency medical systems on highways," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 43(6), pages 755-771, November.
    15. Richard C. Larson & Mark A. Mcknew, 1982. "Police Patrol-Initiated Activities Within a Systems Queueing Model," Management Science, INFORMS, vol. 28(7), pages 759-774, July.
    16. Andrew F. Seila, 1984. "Technical Note—On Waiting Times for a Queue in Which Customers Require Simultaneous Service from a Random Number of Servers," Operations Research, INFORMS, vol. 32(5), pages 1181-1184, October.
    17. Laura McLay, 2009. "A maximum expected covering location model with two types of servers," IISE Transactions, Taylor & Francis Journals, vol. 41(8), pages 730-741.
    18. J. P. Jarvis, 1985. "Approximating the Equilibrium Behavior of Multi-Server Loss Systems," Management Science, INFORMS, vol. 31(2), pages 235-239, February.
    19. Linda Green, 1981. "Comparing Operating Characteristics of Queues in Which Customers Require a Random Number of Servers," Management Science, INFORMS, vol. 27(1), pages 65-74, January.
    20. Charles ReVelle & Kathleen Hogan, 1989. "The Maximum Availability Location Problem," Transportation Science, INFORMS, vol. 23(3), pages 192-200, August.
    21. Richard C. Larson & Thomas F. Rich, 1987. "Travel-Time Analysis of New York City Police Patrol Cars," Interfaces, INFORMS, vol. 17(2), pages 15-20, April.
    22. Linda Green, 1984. "A Multiple Dispatch Queueing Model of Police Patrol Operations," Management Science, INFORMS, vol. 30(6), pages 653-664, June.
    23. F C Mendonça & R Morabito, 2001. "Analysing emergency medical service ambulance deployment on a Brazilian highway using the hypercube model," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 52(3), pages 261-270, March.
    24. Linda Green & Peter Kolesar, 1984. "A Comparison of the Multiple Dispatch and M/M/c Priority Queueing Models of Police Patrol," Management Science, INFORMS, vol. 30(6), pages 665-670, June.
    25. Song-Hee Kim & Ward Whitt, 2014. "Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes?," Manufacturing & Service Operations Management, INFORMS, vol. 16(3), pages 464-480, July.
    26. Geroliminis, Nikolas & Karlaftis, Matthew G. & Skabardonis, Alexander, 2009. "A spatial queuing model for the emergency vehicle districting and location problem," Transportation Research Part B: Methodological, Elsevier, vol. 43(7), pages 798-811, August.
    27. Percy H. Brill & Linda Green, 1984. "Queues in Which Customers Receive Simultaneous Service from a Random Number of Servers: A System Point Approach," Management Science, INFORMS, vol. 30(1), pages 51-68, January.
    28. de Souza, Regiane Máximo & Morabito, Reinaldo & Chiyoshi, Fernando Y. & Iannoni, Ana Paula, 2015. "Incorporating priorities for waiting customers in the hypercube queuing model with application to an emergency medical service system in Brazil," European Journal of Operational Research, Elsevier, vol. 242(1), pages 274-285.
    29. Kenneth Chelst & James P. Jarvis, 1979. "Technical Note—Estimating the Probability Distribution of Travel Times for Urban Emergency Service Systems," Operations Research, INFORMS, vol. 27(1), pages 199-204, February.
    30. Linda Green, 1980. "A Queueing System in Which Customers Require a Random Number of Servers," Operations Research, INFORMS, vol. 28(6), pages 1335-1346, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jiongxun Chen & Linxiu Wang & Tiantian Gu & Chenyang Wang & Enyang Hao, 2023. "Demands for Community Services and Associated Factors among Residents in Smart Communities: A Case Study of Xuzhou City," IJERPH, MDPI, vol. 20(4), pages 1-19, February.
    2. KC, Kiran & Corcoran, Jonathan & Chhetri, Prem, 2020. "Measuring the spatial accessibility to fire stations using enhanced floating catchment method," Socio-Economic Planning Sciences, Elsevier, vol. 69(C).
    3. Iannoni, Ana P. & Morabito, Reinaldo, 2023. "A review on hypercube queuing model's extensions for practical applications," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
    4. Yoon, Soovin & Albert, Laura A., 2021. "Dynamic dispatch policies for emergency response with multiple types of vehicles," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    5. Roozbeh, Iman & Hearne, John & Abbasi, Babak & Ozlen, Melih, 2021. "Decision support for wildfire asset protection: A two-stage stochastic programming approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 155(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. P. Daniel Wright & Matthew J. Liberatore & Robert L. Nydick, 2006. "A Survey of Operations Research Models and Applications in Homeland Security," Interfaces, INFORMS, vol. 36(6), pages 514-529, December.
    2. Soovin Yoon & Laura A. Albert, 2018. "An expected coverage model with a cutoff priority queue," Health Care Management Science, Springer, vol. 21(4), pages 517-533, December.
    3. Boyacı, Burak & Geroliminis, Nikolas, 2015. "Approximation methods for large-scale spatial queueing systems," Transportation Research Part B: Methodological, Elsevier, vol. 74(C), pages 151-181.
    4. Iannoni, Ana P. & Morabito, Reinaldo, 2023. "A review on hypercube queuing model's extensions for practical applications," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
    5. Geroliminis, Nikolas & Kepaptsoglou, Konstantinos & Karlaftis, Matthew G., 2011. "A hybrid hypercube - Genetic algorithm approach for deploying many emergency response mobile units in an urban network," European Journal of Operational Research, Elsevier, vol. 210(2), pages 287-300, April.
    6. Yoon, Soovin & Albert, Laura A., 2021. "Dynamic dispatch policies for emergency response with multiple types of vehicles," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    7. Shariat-Mohaymany, Afshin & Babaei, Mohsen & Moadi, Saeed & Amiripour, Sayyed Mahdi, 2012. "Linear upper-bound unavailability set covering models for locating ambulances: Application to Tehran rural roads," European Journal of Operational Research, Elsevier, vol. 221(1), pages 263-272.
    8. Xueping Li & Zhaoxia Zhao & Xiaoyan Zhu & Tami Wyatt, 2011. "Covering models and optimization techniques for emergency response facility location and planning: a review," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 74(3), pages 281-310, December.
    9. Iannoni, Ana Paula & Chiyoshi, Fernando & Morabito, Reinaldo, 2015. "A spatially distributed queuing model considering dispatching policies with server reservation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 75(C), pages 49-66.
    10. Caio Vitor Beojone & Regiane Máximo de Souza & Ana Paula Iannoni, 2021. "An Efficient Exact Hypercube Model with Fully Dedicated Servers," Transportation Science, INFORMS, vol. 55(1), pages 222-237, 1-2.
    11. Sardar Ansari & Laura Albert McLay & Maria E. Mayorga, 2017. "A Maximum Expected Covering Problem for District Design," Transportation Science, INFORMS, vol. 51(1), pages 376-390, February.
    12. Wang, Wei & Wu, Shining & Wang, Shuaian & Zhen, Lu & Qu, Xiaobo, 2021. "Emergency facility location problems in logistics: Status and perspectives," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
    13. Su, Qiang & Luo, Qinyi & Huang, Samuel H., 2015. "Cost-effective analyses for emergency medical services deployment: A case study in Shanghai," International Journal of Production Economics, Elsevier, vol. 163(C), pages 112-123.
    14. Bélanger, V. & Lanzarone, E. & Nicoletta, V. & Ruiz, A. & Soriano, P., 2020. "A recursive simulation-optimization framework for the ambulance location and dispatching problem," European Journal of Operational Research, Elsevier, vol. 286(2), pages 713-725.
    15. Geroliminis, Nikolas & Karlaftis, Matthew G. & Skabardonis, Alexander, 2009. "A spatial queuing model for the emergency vehicle districting and location problem," Transportation Research Part B: Methodological, Elsevier, vol. 43(7), pages 798-811, August.
    16. Rautenstrauss, Maximiliane & Martin, Layla & Minner, Stefan, 2023. "Ambulance dispatching during a pandemic: Tradeoffs of categorizing patients and allocating ambulances," European Journal of Operational Research, Elsevier, vol. 304(1), pages 239-254.
    17. de Souza, Regiane Máximo & Morabito, Reinaldo & Chiyoshi, Fernando Y. & Iannoni, Ana Paula, 2015. "Incorporating priorities for waiting customers in the hypercube queuing model with application to an emergency medical service system in Brazil," European Journal of Operational Research, Elsevier, vol. 242(1), pages 274-285.
    18. Iannoni, Ana Paula & Morabito, Reinaldo & Saydam, Cem, 2011. "Optimizing large-scale emergency medical system operations on highways using the hypercube queuing model," Socio-Economic Planning Sciences, Elsevier, vol. 45(3), pages 105-117, September.
    19. Sun Hoon Kim & Young Hoon Lee, 2016. "Iterative optimization algorithm with parameter estimation for the ambulance location problem," Health Care Management Science, Springer, vol. 19(4), pages 362-382, December.
    20. Akdogan, M. Altan & Bayındır, Z. Pelin & Iyigun, Cem, 2023. "An analysis of ambulance location problem from an equity perspective," Socio-Economic Planning Sciences, Elsevier, vol. 90(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transe:v:103:y:2017:i:c:p:143-157. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.