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A transient queueing model for Business Office with standby servers

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  • Mok, Stephen K.
  • Shanthikumar, J. George

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  • Mok, Stephen K. & Shanthikumar, J. George, 1987. "A transient queueing model for Business Office with standby servers," European Journal of Operational Research, Elsevier, vol. 28(2), pages 158-174, February.
    • Handle: RePEc:eee:ejores:v:28:y:1987:i:2:p:158-174
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    Cited by:

    1. Schwarz, Justus Arne & Selinka, Gregor & Stolletz, Raik, 2016. "Performance analysis of time-dependent queueing systems: Survey and classification," Omega, Elsevier, vol. 63(C), pages 170-189.
    2. Gregor Selinka & Raik Stolletz & Thomas I. Maindl, 2022. "Performance Approximation for Time-Dependent Queues with Generally Distributed Abandonments," INFORMS Journal on Computing, INFORMS, vol. 34(1), pages 20-38, January.

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