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Cultivating a conflict-positive workplace: How mindfulness facilitates constructive conflict management

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  • Kay, Adam A.
  • Skarlicki, Daniel P.

Abstract

What can organizations do to cultivate a more conflict-positive workplace? A promising line of inquiry can be found in mindfulness. This paper examines the effect of mindfulness on the constructive management of workplace conflict - conceptualized as high collaboration and low avoidance - and tests the mediating role of cognitive reappraisal. Results reveal that mindfulness facilitates constructive conflict management by increasing collaboration and reducing avoidance, showing that the advantages of mindfulness in conflict management stem from more than its benefits for affect. Results further reveal that while cognitive reappraisal explains how mindfulness increases collaboration, it does not clarify why mindfulness reduces conflict avoidance. Ultimately, this paper shows that mindfulness can be an effective tool for promoting constructive conflict management in the workplace.

Suggested Citation

  • Kay, Adam A. & Skarlicki, Daniel P., 2020. "Cultivating a conflict-positive workplace: How mindfulness facilitates constructive conflict management," Organizational Behavior and Human Decision Processes, Elsevier, vol. 159(C), pages 8-20.
    • Handle: RePEc:eee:jobhdp:v:159:y:2020:i:c:p:8-20
    DOI: 10.1016/j.obhdp.2020.02.005
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    References listed on IDEAS

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    Cited by:

    1. Stuart-Edwards, Anastasia & MacDonald, Adriane & Ansari, Mahfooz A., 2023. "Twenty years of research on mindfulness at work: A structured literature review," Journal of Business Research, Elsevier, vol. 169(C).
    2. Kay, Adam A. & Masters-Waage, Theodore C. & Reb, Jochen & Vlachos, Pavlos A., 2023. "Mindfully outraged: Mindfulness increases deontic retribution for third-party injustice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 176(C).

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