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High commitment work system, transactive memory system, and new product performance

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  • Chiang, Yun-Hwa
  • Shih, Hsi-An
  • Hsu, Chu-Chun

Abstract

Although scholars find that the transactive memory systems can improve new product performance, few studies have empirically examined how managers can induce a transactive memory system in new product development teams with a set of systematic management practices. Based on the theoretical argument about human resource system in the strategic human resource management literature, this study proposes that implementing a set of coherent human resource management practices with workers in new product development teams can induce a transactive memory system in the team. Following previous scholars, this study calls this set of coherent human resource management practices as the high commitment work system. With survey data collected from 336 new product development engineers of 73 new product development teams in 73 firms, this study finds that transactive memory system mediates the positive relationship between the high commitment work system implemented with workers in new product development teams and new product performance.

Suggested Citation

  • Chiang, Yun-Hwa & Shih, Hsi-An & Hsu, Chu-Chun, 2014. "High commitment work system, transactive memory system, and new product performance," Journal of Business Research, Elsevier, vol. 67(4), pages 631-640.
    • Handle: RePEc:eee:jbrese:v:67:y:2014:i:4:p:631-640
    DOI: 10.1016/j.jbusres.2013.01.022
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    2. Shao-Long Li & Fang Sun & Mingze Li, 2019. "Sustainable Human Resource Management Nurtures Change-Oriented Employees: Relationship between High-Commitment Work Systems and Employees’ Taking Charge Behaviors," Sustainability, MDPI, vol. 11(13), pages 1-15, June.
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    5. Bachrach, Daniel G. & Mullins, Ryan, 2019. "A dual-process contingency model of leadership, transactive memory systems and team performance," Journal of Business Research, Elsevier, vol. 96(C), pages 297-308.
    6. Sara Alonso-Muñoz & Eva Pelechano-Barahona & Rocío González-Sánchez, 2020. "Participation in Group Companies as a Source of External Knowledge in Obtaining and Making Profitable Radical Innovations," Sustainability, MDPI, vol. 12(18), pages 1-19, September.
    7. Zixiang Ma & Lirong Long & Yong Zhang & Junwei Zhang & Catherine K. Lam, 2017. "Why do high-performance human resource practices matter for team creativity? The mediating role of collective efficacy and knowledge sharing," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 565-586, September.
    8. Michaelis, Björn & Wagner, Joachim D. & Schweizer, Lars, 2015. "Knowledge as a key in the relationship between high-performance work systems and workforce productivity," Journal of Business Research, Elsevier, vol. 68(5), pages 1035-1044.
    9. Yi-Ting Lin & Nien-Chi Liu, 2019. "Corporate Citizenship and Employee Outcomes: Does a High-Commitment Work System Matter?," Journal of Business Ethics, Springer, vol. 156(4), pages 1079-1097, June.
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