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Corporate Citizenship and Employee Outcomes: Does a High-Commitment Work System Matter?

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  • Yi-Ting Lin

    (National Central University)

  • Nien-Chi Liu

    (National Central University)

Abstract

Interest in corporate citizenship (CC) has been burgeoning in the academic and managerial realms for decades. While a psychological CC climate has been conceptualized and has received empirical support for its relationship with employee outcomes, the organizational climate perspective of CC has not yet been explored. In the present study, we develop and examine a mediated moderation model that elaborates the underlying psychological process and the contingency of organizational CC climate and its individual outcomes. We follow 539 employees in 26 firms for approximately one year in Taiwan. We find that organizational CC climate is positively related to employees’ organizational identification (OI) and that the firm’s high-commitment work system (HCWS) can augment the effect of CC on employees’ OI. In addition, employees’ OI plays a psychological process role in mediating the interactive effect of the firm’s CC and HCWS on employees’ workplace outcomes, including their job satisfaction (JS) and turnover intention. The findings shed light on the alignment of CC and human resource functions and argue that the Confucian Asian context may act as a stepping stone for the impact of CC on employees’ attitudes. The study offers valuable implications for both researchers and practitioners.

Suggested Citation

  • Yi-Ting Lin & Nien-Chi Liu, 2019. "Corporate Citizenship and Employee Outcomes: Does a High-Commitment Work System Matter?," Journal of Business Ethics, Springer, vol. 156(4), pages 1079-1097, June.
    • Handle: RePEc:kap:jbuset:v:156:y:2019:i:4:d:10.1007_s10551-017-3632-1
    DOI: 10.1007/s10551-017-3632-1
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    References listed on IDEAS

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    1. Lin, Yi-Ting & Liu, Nien-Chi & Lin, Ji-Wei, 2022. "Firms’ adoption of CSR initiatives and employees’ organizational commitment: Organizational CSR climate and employees’ CSR-induced attributions as mediators," Journal of Business Research, Elsevier, vol. 140(C), pages 626-637.
    2. Weisman, Hannah & Wu, Chia-Huei & Yoshikawa, Katsuhiko & Lee, Hyun-Jung, 2022. "Antecedents of organizational identification: a review and agenda for future research," LSE Research Online Documents on Economics 117626, London School of Economics and Political Science, LSE Library.
    3. Rida Mariyum & H. Farrukh Abbas & Zain Ul Abideen, 2020. "High Commitment Work System and Turnover Intentions: Role of Workload as a Mediator," Journal of Contemporary Research in Business, Economics and Finance, Michael Laurence, vol. 2(2), pages 29-36.

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