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Control systems and strategic adaptation: Lessons from the Japanese experience

Author

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  • Alfred M. Jaeger
  • B. R. Baliga

Abstract

A model of cultural control is developed and contrasted with the more familiar bureaucratic control model. This model is used to explain processes of strategic adaptation as observed in Japanese cultural control and American bureaucratic control firms. A discussion of the strategic costs and benefits to the organization associated with each type of control is then presented.

Suggested Citation

  • Alfred M. Jaeger & B. R. Baliga, 1985. "Control systems and strategic adaptation: Lessons from the Japanese experience," Strategic Management Journal, Wiley Blackwell, vol. 6(2), pages 115-134, April.
    • Handle: RePEc:bla:stratm:v:6:y:1985:i:2:p:115-134
    DOI: 10.1002/smj.4250060203
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    1. Pla-Barber, José & Linares, Esmeralda & Ghauri, Pervez N., 2019. "The choice of offshoring operation mode: A behavioural perspective," Journal of Business Research, Elsevier, vol. 103(C), pages 570-580.
    2. Serhan, Carole & Nader, Rami & Gereige, William, 2023. "Modeling the effect of continuity and change as paradoxical forces in the inter-generational transition process of family businesses," Journal of Family Business Strategy, Elsevier, vol. 14(4).
    3. Laura B. Cardinal, 2001. "Technological Innovation in the Pharmaceutical Industry: The Use of Organizational Control in Managing Research and Development," Organization Science, INFORMS, vol. 12(1), pages 19-36, February.
    4. Vitolla, Filippo & Raimo, Nicola & Rubino, Michele & Garegnani, Giovanni Maria, 2021. "Do cultural differences impact ethical issues? Exploring the relationship between national culture and quality of code of ethics," Journal of International Management, Elsevier, vol. 27(1).
    5. Su Zhongfeng & Wang Donghan, 2018. "Entrepreneurial Orientation, Control Systems, and New Venture Performance: A Dominant Logic Perspective," Entrepreneurship Research Journal, De Gruyter, vol. 8(3), pages 1-17, July.
    6. Jermias, Johnny & Setiawan, Trisnawati, 2008. "The moderating effects of hierarchy and control systems on the relationship between budgetary participation and performance," The International Journal of Accounting, Elsevier, vol. 43(3), pages 268-292, September.
    7. Stephen K. Kim & Amrit Tiwana, 2016. "Chicken or egg? Sequential complementarity among salesforce control mechanisms," Journal of the Academy of Marketing Science, Springer, vol. 44(3), pages 316-333, May.
    8. Asakawa, Kazuhiro, 2001. "Organizational tension in international R&D management: the case of Japanese firms," Research Policy, Elsevier, vol. 30(5), pages 735-757, May.
    9. Challagalla, Goutam N. & Shervani, Tasadduq A., 1997. "A measurement model of the dimensions and types of output and behavior control: An empirical test in a salesforce context," Journal of Business Research, Elsevier, vol. 39(3), pages 159-172, July.
    10. Amit Saini & Mike Krush, 2008. "Anomie and the Marketing Function: The Role of Control Mechanisms," Journal of Business Ethics, Springer, vol. 83(4), pages 845-862, December.
    11. Johnson, William H.A., 2011. "Managing university technology development using organizational control theory," Research Policy, Elsevier, vol. 40(6), pages 842-852, July.
    12. Jae C. Jung & Paul W. Beamish & Anthony Goerzen, 2008. "FDI Ownership Strategy: A Japanese-US MNE Comparison," Management International Review, Springer, vol. 48(5), pages 491-524, November.
    13. Yulin Fang & Guo‐Liang Frank Jiang & Shige Makino & Paul W. Beamish, 2010. "Multinational Firm Knowledge, Use of Expatriates, and Foreign Subsidiary Performance," Journal of Management Studies, Wiley Blackwell, vol. 47(1), pages 27-54, January.
    14. Singh, Deeksha & Gaur, Ajai S., 2021. "Risk mitigation strategies in international B2B relationships: Role of institutions and governance," Journal of Business Research, Elsevier, vol. 136(C), pages 1-9.
    15. Naoki Ando & Dong Kee Rhee & Namgyoo Park, 2008. "Parent country nationals or local nationals for executive positions in foreign affiliates: An empirical study of Japanese affiliates in Korea," Asia Pacific Journal of Management, Springer, vol. 25(1), pages 113-134, January.
    16. Cäker, Mikael & Siverbo, Sven, 2014. "Strategic alignment in decentralized organizations – The case of Svenska Handelsbanken," Scandinavian Journal of Management, Elsevier, vol. 30(2), pages 149-162.
    17. Belderbos René A. & Heijltjes Mariëlle G., 2003. "The Determinants Of Expatriation In Japanese Multinationals: Vertical Business Groups And Executive Staffing Policies In Asia," Research Memorandum 055, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    18. Arz, Christopher, 2019. "Bridging the micro-macro gap: A multi-layer culture framework for understanding entrepreneurial orientation in family firms," Journal of Family Business Strategy, Elsevier, vol. 10(3), pages 1-1.
    19. Harris, Lloyd C. & Ogbonna, Emmanuel, 2011. "Antecedents and consequences of management-espoused organizational cultural control," Journal of Business Research, Elsevier, vol. 64(5), pages 437-445, May.
    20. Van der Stede, Wim A., 2000. "The relationship between two consequences of budgetary controls: budgetary slack creation and managerial short-term orientation," Accounting, Organizations and Society, Elsevier, vol. 25(6), pages 609-622, August.
    21. Lovett, Steven Russell & Pérez-Nordtvedt, Liliana & Rasheed, Abdul A., 2009. "Parental control: A study of U.S. subsidiaries in Mexico," International Business Review, Elsevier, vol. 18(5), pages 481-493, October.
    22. Yang, Feifei & Shinkle, George A. & Goudsmit, Mirjam, 2022. "The efficacy of organizational control interactions: External environmental uncertainty as a critical contingency," Journal of Business Research, Elsevier, vol. 139(C), pages 855-868.

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