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The effect of leader-member exchange on turnover among retail buyers

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  • DeConinck, James B.

Abstract

Many studies have analyzed employee turnover. The study expands our understanding of turnover by including leader-member exchange in a model of turnover among retail buyers. Controlling turnover is especially important among retail buyers where it can exceed 30%. The results indicate that leader-member exchange influences turnover indirectly through certain facets of job satisfaction (supervisor satisfaction and pay raise satisfaction).

Suggested Citation

  • DeConinck, James B., 2009. "The effect of leader-member exchange on turnover among retail buyers," Journal of Business Research, Elsevier, vol. 62(11), pages 1081-1086, November.
    • Handle: RePEc:eee:jbrese:v:62:y:2009:i:11:p:1081-1086
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    References listed on IDEAS

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    1. DeConinck, James B. & Stilwell, C. Dean, 2004. "Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions," Journal of Business Research, Elsevier, vol. 57(3), pages 225-231, March.
    2. Sweeney, Paul D. & McFarlin, Dean B., 1993. "Workers' Evaluations of the "Ends" and the "Means": An Examination of Four Models of Distributive and Procedural Justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 55(1), pages 23-40, June.
    3. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    4. DeConinck, James & Bachmann, Duane, 2005. "An analysis of turnover among retail buyers," Journal of Business Research, Elsevier, vol. 58(7), pages 874-882, July.
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    Cited by:

    1. Mustabsar Awais & Muhammad Shaukat Malik & Amina Qaisar, 2015. "A Review: The Job Satisfaction Act as Mediator between Spiritual Intelligence and Organizational Commitment," International Review of Management and Marketing, Econjournals, vol. 5(4), pages 203-210.
    2. Pablo Ruiz-Palomino & Francisco Sáez-Martínez & Ricardo Martínez-Cañas, 2013. "Understanding Pay Satisfaction: Effects of Supervisor Ethical Leadership on Job Motivating Potential Influence," Journal of Business Ethics, Springer, vol. 118(1), pages 31-43, November.
    3. Raj Mahto & Peter Davis & Dmitry Khanin, 2014. "Continuation Commitment: Family’s Commitment to Continue the Family Business," Journal of Family and Economic Issues, Springer, vol. 35(2), pages 278-289, June.
    4. Marie-Noëlle Albert & Nadia Lazzari Dodeler & Emmanuel Guy, 2016. "From a Seafarer’s Career Management to the Management of Interwoven Sea- and Shore-Based Careers," SAGE Open, , vol. 6(1), pages 21582440166, February.
    5. Tekleab, Amanuel G. & Chiaburu, Dan S., 2011. "Social exchange: Empirical examination of form and focus," Journal of Business Research, Elsevier, vol. 64(5), pages 460-466, May.
    6. Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
    7. Ahmed Azumah, Ayisha & Mohammed, Safura & Tetteh, Rebecca, 2017. "An empirical study of Job satisfaction of university staff," MPRA Paper 79674, University Library of Munich, Germany.
    8. Gross, Hellen P. & Ingerfurth, Stefan & Willems, Jurgen, 2021. "Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention," Journal of Business Research, Elsevier, vol. 134(C), pages 405-413.
    9. DeConinck, James B., 2015. "Outcomes of ethical leadership among salespeople," Journal of Business Research, Elsevier, vol. 68(5), pages 1086-1093.
    10. Xu, Jun & Liu, Yongmei & Guo, Yi, 2014. "The role of subordinate emotional masking in leader–member exchange and outcomes: A two-sample investigation," Journal of Business Research, Elsevier, vol. 67(2), pages 100-107.

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