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The relationship between justice and attitudes: An examination of justice effects on event and system-related attitudes

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  • Ambrose, Maureen
  • Hess, Ronald L.
  • Ganesan, Shankar

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  • Ambrose, Maureen & Hess, Ronald L. & Ganesan, Shankar, 2007. "The relationship between justice and attitudes: An examination of justice effects on event and system-related attitudes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(1), pages 21-36, May.
    • Handle: RePEc:eee:jobhdp:v:103:y:2007:i:1:p:21-36
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    References listed on IDEAS

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    1. Sweeney, Paul D. & McFarlin, Dean B., 1993. "Workers' Evaluations of the "Ends" and the "Means": An Examination of Four Models of Distributive and Procedural Justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 55(1), pages 23-40, June.
    2. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
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    Cited by:

    1. Justin Mgbechi Odinioha Gabriel & L. I. Nwaeke, 2014. "An Empirical Critique of the Association of Organizational Justice and Lecturers’ Quality of Work-Life in Nigeria," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 3(10), pages 774-787.
    2. Davoud Nikbin & Ishak Ismail & Malliga Marimuthu, 2013. "The relationship between informational justice, recovery satisfaction, and loyalty: the moderating role of failure attributions," Service Business, Springer;Pan-Pacific Business Association, vol. 7(3), pages 419-435, September.
    3. Roschk, Holger & Müller, Jana & Gelbrich, Katja, 2013. "Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts," Journal of Retailing and Consumer Services, Elsevier, vol. 20(2), pages 154-164.
    4. Yajiong Xue & Huigang Liang & Liansheng Wu, 2011. "Punishment, Justice, and Compliance in Mandatory IT Settings," Information Systems Research, INFORMS, vol. 22(2), pages 400-414, June.
    5. Nugroho Mardi Wibowo & Woro Utari & Yuyun Widiastuti & Abdul Muhith & Dyah Eko Setyowati, 2020. "Building Patient Trust in the Era of National Health Insurance: Consequences of Healthcare Service Quality, Satisfaction and Health Conditions," Review of European Studies, Canadian Center of Science and Education, vol. 12(3), pages 1-75, September.
    6. Maximilian Holtgrave & Mert Onay, 2017. "Success through Trust, Control, and Learning? Contrasting the Drivers of SME Performance between Different Modes of Foreign Market Entry," Administrative Sciences, MDPI, vol. 7(2), pages 1-24, May.
    7. Ozgur Demirtas, 2015. "Ethical Leadership Influence at Organizations: Evidence from the Field," Journal of Business Ethics, Springer, vol. 126(2), pages 273-284, January.
    8. Le, Huy & Pan, Liyao, 2021. "Examining the empirical redundancy of organizational justice constructs," Organizational Behavior and Human Decision Processes, Elsevier, vol. 165(C), pages 21-44.
    9. Lars Meyer-Waarden & William Sabadie, 2012. "Quelles dimensions de la théorie de la justice privilégier pour satisfaire les réclamants : le rôle de la qualité de la relation?," Post-Print halshs-00685291, HAL.
    10. Yuan-Shuh Lii & May-Ching Ding & Chih-Huang Lin, 2018. "Fair or Unfair: The Moderating Effect of Sustainable CSR Practices on Anticipatory Justice Following Service Failure Recovery," Sustainability, MDPI, vol. 10(12), pages 1-21, December.
    11. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    12. Dan Chiaburu & Audrey Lim, 2008. "Manager Trustworthiness or Interactional Justice? Predicting Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 83(3), pages 453-467, December.
    13. Blader, Steven L. & Wiesenfeld, Batia M. & Fortin, Marion & Wheeler-Smith, Sara L., 2013. "Fairness lies in the heart of the beholder: How the social emotions of third parties influence reactions to injustice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 121(1), pages 62-80.
    14. Gohary, Ali & Hamzelu, Bahman & Alizadeh, Hamid, 2016. "Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 127-142.

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