IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v85y2018icp142-154.html
   My bibliography  Save this article

Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees

Author

Listed:
  • Selvarajan, T.T.
  • Singh, Barjinder
  • Solansky, Stephanie

Abstract

In this research, we examine the relationship between three dimensions of performance appraisal fairness (distributive, procedural and interactive fairness), leader-member exchange (LMX) and motivation to improve performance among a sample of US and Mexico employees. We hypothesized that all the fairness dimensions will be positively related to LMX and that LMX will be positively related to motivation to improve performance for employees in both countries. Further, we proposed that national culture will moderate these effects such that, the relationships between fairness dimensions and LMX, as well as between LMX and motivation to improve performance will be stronger for the employees in the US. A survey of employees in the US (N=219) and Mexico (N=203) provided support for most of the hypothesized relationships. We discussed implications of this research and the universality of the relationships between fairness, LMX, and motivation to improve performance across the two countries.

Suggested Citation

  • Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
  • Handle: RePEc:eee:jbrese:v:85:y:2018:i:c:p:142-154
    DOI: 10.1016/j.jbusres.2017.11.043
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296317304897
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2017.11.043?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. DeConinck, James B. & Stilwell, C. Dean, 2004. "Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions," Journal of Business Research, Elsevier, vol. 57(3), pages 225-231, March.
    2. Angelo S. DeNisi & Robert D. Pritchard, 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, The International Association for Chinese Management Research, vol. 2(2), pages 253-277, July.
    3. Bruno S. Frey, 1997. "Not Just for the Money," Books, Edward Elgar Publishing, number 1183.
    4. Fedor, Donald B. & Eder, Robert W. & Buckley, M. Ronald, 1989. "The contributory effects of supervisor intentions on subordinate feedback responses," Organizational Behavior and Human Decision Processes, Elsevier, vol. 44(3), pages 396-414, December.
    5. Richter, Nicole Franziska & Hauff, Sven & Schlaegel, Christopher & Gudergan, Siegfried & Ringle, Christian M. & Gunkel, Marjaana, 2016. "Using Cultural Archetypes in Cross-cultural Management Studies," Journal of International Management, Elsevier, vol. 22(1), pages 63-83.
    6. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    7. Kim, Tae-Yeol & Leung, Kwok, 2007. "Forming and reacting to overall fairness: A cross-cultural comparison," Organizational Behavior and Human Decision Processes, Elsevier, vol. 104(1), pages 83-95, September.
    8. Chong, Eric, 2008. "Managerial competency appraisal: A cross-cultural study of American and East Asian managers," Journal of Business Research, Elsevier, vol. 61(3), pages 191-200, March.
    9. Flora F. T. Chiang & Thomas A. Birtch, 2010. "Appraising Performance across Borders: An Empirical Examination of the Purposes and Practices of Performance Appraisal in a Multi‐Country Context," Journal of Management Studies, Wiley Blackwell, vol. 47(7), pages 1365-1393, November.
    10. DeNisi, Angelo S. & Pritchard, Robert D., 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, Cambridge University Press, vol. 2(2), pages 253-277, July.
    11. Rajnanandi Pillai & Terri A Scandura & Ethlyn A Williams, 1999. "Leadership and Organizational Justice: Similarities and Differences across Cultures," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 30(4), pages 763-779, December.
    12. Paul Brewer & Sunil Venaik, 2011. "Individualism–Collectivism in Hofstede and GLOBE," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 42(3), pages 436-445, April.
    13. Rupp, Deborah E. & Cropanzano, Russell, 2002. "The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 925-946, September.
    14. Anabella Davila & Marta M. Elvira, 2007. "Psychological contracts and performance management in Mexico," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(5), pages 384-402, August.
    15. DeConinck, James B., 2009. "The effect of leader-member exchange on turnover among retail buyers," Journal of Business Research, Elsevier, vol. 62(11), pages 1081-1086, November.
    16. Xu, Jun & Liu, Yongmei & Guo, Yi, 2014. "The role of subordinate emotional masking in leader–member exchange and outcomes: A two-sample investigation," Journal of Business Research, Elsevier, vol. 67(2), pages 100-107.
    17. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    18. Janice S Miller & Peter W Hom & Luis R Gomez-Mejia, 2001. "The High Cost of Low Wages: Does Maquiladora Compensation Reduce Turnover?," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(3), pages 585-595, September.
    19. Anabella Davila & Marta M. Elvira, 2007. "Psychological contracts and performance management in Mexico," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 384 - 402, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lou, Zhukun & Wang, Chong & Liu, Yaxin & Xu, Jing, 2023. "It takes two to tango: Impact of salary co-movement between top executives and ordinary employees on corporate innovation," Finance Research Letters, Elsevier, vol. 55(PB).
    2. Terpstra-Tong, Jane & Ralston, David A. & Treviño, Len J. & Naoumova, Irina & de la Garza Carranza, María Teresa & Furrer, Olivier & Li, Yongjuan & Darder, Fidel León, 2020. "The Quality of Leader-Member Exchange (LMX): A Multilevel Analysis of Individual-level, Organizational-level and Societal-level Antecedents," Journal of International Management, Elsevier, vol. 26(3).
    3. Lin Liu & Hsing-Wei Tai & Kuo-Tai Cheng & Chia-Chen Wei & Chang-Yen Lee & Yen-Hung Chen, 2022. "The Multi-Dimensional Interaction Effect of Culture, Leadership Style, and Organizational Commitment on Employee Involvement within Engineering Enterprises: Empirical Study in Taiwan," Sustainability, MDPI, vol. 14(16), pages 1-22, August.
    4. Renan Godinho-Bitencourt & Jandir Pauli & Alessandra Costenaro-Maciel, 2019. "Influence of the organizational support on Generation Y’s work motivation," Estudios Gerenciales, Universidad Icesi, vol. 35(153), pages 388-398, December.
    5. Mackey, Jeremy D., 2021. "Why and how predators pick prey: Followers’ personality and performance as predictors of destructive leadership," Journal of Business Research, Elsevier, vol. 130(C), pages 159-169.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sangeeta Sahu & Avinash D. Pathardikar, 2014. "Job Cognition and Justice Influencing Organizational Attachment," SAGE Open, , vol. 4(1), pages 21582440145, February.
    2. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    3. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    4. Bayo-Moriones, Alberto & Galdon-Sanchez, Jose Enrique & Martinez-de-Morentin, Sara, 2016. "Competitive Strategy, Performance Appraisal and Firm Results," IZA Discussion Papers 10041, Institute of Labor Economics (IZA).
    5. DeConinck, James B., 2010. "The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust," Journal of Business Research, Elsevier, vol. 63(12), pages 1349-1355, December.
    6. Sajid Hussain Awan & Nazia Habib & Chaudhry Shoaib Akhtar & Shaheryar Naveed, 2020. "Effectiveness of Performance Management System for Employee Performance Through Engagement," SAGE Open, , vol. 10(4), pages 21582440209, October.
    7. Le, Huy & Pan, Liyao, 2021. "Examining the empirical redundancy of organizational justice constructs," Organizational Behavior and Human Decision Processes, Elsevier, vol. 165(C), pages 21-44.
    8. Hyung-Woo Lee & Dong-Young Rhee, 2023. "Effects of Organizational Justice on Employee Satisfaction: Integrating the Exchange and the Value-Based Perspectives," Sustainability, MDPI, vol. 15(7), pages 1-15, March.
    9. Constantinos Choromides, 2021. "Leading change in Financial Service Organisations: An Exploration of Employees’ Perceptions of Management of Change Using an Organisational Justice Framework," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 71(3-4), pages 67-97, July-Dece.
    10. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Perceptions de justice organisationnelle dans les collectivités locales : quels impacts sur le bien-être psychologique au travail et sur l’intention de quitter des agents ?," Post-Print hal-02142237, HAL.
    11. Decramer, Adelien & Audenaert, Mieke & Van Waeyenberg, Thomas & Claeys, Tine & Claes, Claudia & Vandevelde, Stijn & van Loon, Jos & Crucke, Saskia, 2015. "Does performance management affect nurses’ well-being?," Evaluation and Program Planning, Elsevier, vol. 49(C), pages 98-105.
    12. Houldsworth, Elizabeth & Marra, Marianna & Brewster, Chris & Brookes, Michael & Wood, Geoffrey, 2021. "Performance appraisal and MNEs: The impact of different capitalist archetypes," International Business Review, Elsevier, vol. 30(5).
    13. Hada Izabela Diana & Burja Vasile, 2018. "Interference Between Profit And Cash-Flow In Evaluating Economic Performance," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 3, pages 96-101, June.
    14. Emanuele Gabriel Margherita & Ilenia Bua, 2021. "The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda," Businesses, MDPI, vol. 1(1), pages 1-16, April.
    15. Rüttgers, Christian & Hochgürtel, Katharina, 2017. "New Work(ing Time): Was bedeutet die Digitalisierung der Arbeit für das Personalmanagement? Eine empirische Analyse der Einstellungen von Beschäftigten," ipo Schriftenreihe, FOM Hochschule für Oekonomie & Management, ipo Institut für Personal- & Organisationsforschung, volume 1, number 1 edited by FOM Hochschule für Oekonomie & Management, IPO Institut für Personal- & Organisationsforschung, July.
    16. Rajesh Kumar Upadhyay & Khaliqur Rehman Ansari & Pankaj Bijalwan, 2020. "Performance Appraisal and Team Effectiveness: A Moderated Mediation Model of Employee Retention and Employee Satisfaction," Vision, , vol. 24(4), pages 395-405, December.
    17. Yeunjae Lee, 2022. "Employees’ Negative Megaphoning in Response to Organizational Injustice: The Mediating Role of Employee–Organization Relationship and Negative Affect," Journal of Business Ethics, Springer, vol. 178(1), pages 89-103, June.
    18. Rawan Alafeshat & Cem Tanova, 2019. "Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    19. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Analyse de l'influence de la justice organisationnelle perçue sur la motivation intrinsèque, la satisfaction au travail et la performance dans la tâche au sein des collectivités locales françaises," Post-Print hal-02341224, HAL.
    20. Fournier, Pierre-Luc & Chênevert, Denis & Jobin, Marie-Hélène, 2021. "The antecedents of physicians’ behavioral support for lean in healthcare: The mediating role of commitment to organizational change," International Journal of Production Economics, Elsevier, vol. 232(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:85:y:2018:i:c:p:142-154. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.