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The role of subordinate emotional masking in leader–member exchange and outcomes: A two-sample investigation

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  • Xu, Jun
  • Liu, Yongmei
  • Guo, Yi

Abstract

Recent developments in the leadership literature call for research that emphasizes the role of the follower as well as that of emotion in the leader–member exchange (LMX). In response to these calls, this research examines the relationship between subordinate emotional masking and LMX quality, as well as the mediating role of LMX quality in emotional masking/outcome relationships. We collect data from two samples of MBA students from the United States and China, respectively. In both samples, we find that emotional masking by subordinates is negatively related to LMX quality. The mediating role of LMX quality in the relationship between emotional masking and work-related outcomes is also supported. Suggestions for future research and practice are discussed.

Suggested Citation

  • Xu, Jun & Liu, Yongmei & Guo, Yi, 2014. "The role of subordinate emotional masking in leader–member exchange and outcomes: A two-sample investigation," Journal of Business Research, Elsevier, vol. 67(2), pages 100-107.
    • Handle: RePEc:eee:jbrese:v:67:y:2014:i:2:p:100-107
    DOI: 10.1016/j.jbusres.2012.11.011
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    References listed on IDEAS

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    Cited by:

    1. Junting Lu & Zhe Zhang & Ming Jia, 2019. "Does Servant Leadership Affect Employees’ Emotional Labor? A Social Information-Processing Perspective," Journal of Business Ethics, Springer, vol. 159(2), pages 507-518, October.
    2. Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
    3. Kadic-Maglajlic, Selma & Micevski, Milena & Arslanagic-Kalajdzic, Maja & Lee, Nick, 2017. "Customer and selling orientations of retail salespeople and the sales manager's ability-to-perceive-emotions: A multi-level approach," Journal of Business Research, Elsevier, vol. 80(C), pages 53-62.
    4. Lin, Hao-Chieh & Lin, Pei-Chun, 2019. "The interplay between CEO-TMT exchange level and differentiation: Implications for firm competitive behaviors and performance," Journal of Business Research, Elsevier, vol. 95(C), pages 171-181.

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