IDEAS home Printed from https://ideas.repec.org/a/eee/fambus/v12y2021i3s1877858520301145.html
   My bibliography  Save this article

Nonfamily employees’ perceptions of treatment in family businesses: Implications for organizational attraction, job pursuit intentions, work attitudes, and turnover intentions

Author

Listed:
  • Waterwall, Brian
  • Alipour, Kent K.

Abstract

This paper draws from organizational justice theory to consider the mechanisms through which nonfamily members’ perceptions of treatment (i.e., interpersonal treatment equivalent to that received by family-member employees, preferential treatment in favor of family-member employees) may shape their behavioral intentions within family businesses. Results from Study 1 (N = 173) demonstrated that organizational attractiveness mediates the relationship between perceptions of interpersonally equal treatment and job pursuit intentions. Additionally, results from Study 2 (N = 222) indicated that affective commitment may help explain the effects of both perceptions of interpersonally equal and preferential family-member treatment on turnover intentions. Job satisfaction was also found to mediate the influence of perceptions of interpersonally equal treatment on turnover intentions. Taken together, results from these studies may help to expand our understanding of outcomes associated with perceptions of interpersonally equal and preferential family-member treatment in family-business contexts.

Suggested Citation

  • Waterwall, Brian & Alipour, Kent K., 2021. "Nonfamily employees’ perceptions of treatment in family businesses: Implications for organizational attraction, job pursuit intentions, work attitudes, and turnover intentions," Journal of Family Business Strategy, Elsevier, vol. 12(3).
    • Handle: RePEc:eee:fambus:v:12:y:2021:i:3:s1877858520301145
    DOI: 10.1016/j.jfbs.2020.100387
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1877858520301145
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jfbs.2020.100387?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kimberly A. Eddleston & Franz Willi Kellermanns & Ravi Sarathy, 2008. "Resource Configuration in Family Firms: Linking Resources, Strategic Planning and Technological Opportunities to Performance," Journal of Management Studies, Wiley Blackwell, vol. 45(1), pages 26-50, January.
    2. Maximilian Lude & Reinhard Prügl, 2019. "Risky Decisions and the Family Firm Bias: An Experimental Study Based on Prospect Theory," Entrepreneurship Theory and Practice, , vol. 43(2), pages 386-408, March.
    3. Matherne, Curtis & Waterwall, Brian & Ring, J. Kirk & Credo, Keith, 2017. "Beyond organizational identification: The legitimization and robustness of family identification in the family firm," Journal of Family Business Strategy, Elsevier, vol. 8(3), pages 170-184.
    4. Mitchell, Ronald K. & Morse, Eric A. & Sharma, Pramodita, 2003. "The transacting cognitions of nonfamily employees in the family businesses setting," Journal of Business Venturing, Elsevier, vol. 18(4), pages 533-551, July.
    5. Alain Verbeke & Liena Kano, 2012. "The Transaction Cost Economics Theory of the Family Firm: Family–Based Human Asset Specificity and the Bifurcation Bias," Entrepreneurship Theory and Practice, , vol. 36(6), pages 1183-1205, November.
    6. Astrachan, Claudia Binz & Botero, Isabel & Astrachan, Joseph H. & Prügl, Reinhard, 2018. "Branding the family firm: A review, integrative framework proposal, and research agenda," Journal of Family Business Strategy, Elsevier, vol. 9(1), pages 3-15.
    7. Arijs, Diane & Botero, Isabel C. & Michiels, Anneleen & Molly, Vincent, 2018. "Family business employer brand: Understanding applicants’ perceptions and their job pursuit intentions with samples from the US and Belgium," Journal of Family Business Strategy, Elsevier, vol. 9(3), pages 180-191.
    8. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    9. Tim Barnett & Franz W. Kellermanns, 2006. "Are We Family and Are We Treated as Family? Nonfamily Employees’ Perceptions of Justice in the Family Firm," Entrepreneurship Theory and Practice, , vol. 30(6), pages 837-854, November.
    10. Jess H. Chua & James J. Chrisman & Pramodita Sharma, 1999. "Defining the Family Business by Behavior," Entrepreneurship Theory and Practice, , vol. 23(4), pages 19-39, July.
    11. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    12. Block, Jörn H. & Fisch, Christian O. & Lau, James & Obschonka, Martin & Presse, André, 2016. "Who prefers working in family firms? An exploratory study of individuals’ organizational preferences across 40 countries," Journal of Family Business Strategy, Elsevier, vol. 7(2), pages 65-74.
    13. Roland Kidwell & Franz Kellermanns & Kimberly Eddleston, 2012. "Harmony, Justice, Confusion, and Conflict in Family Firms: Implications for Ethical Climate and the “Fredo Effect”," Journal of Business Ethics, Springer, vol. 106(4), pages 503-517, April.
    14. Madison, Kristen & Daspit, Joshua J. & Turner, Kyle & Kellermanns, Franz W., 2018. "Family firm human resource practices: Investigating the effects of professionalization and bifurcation bias on performance," Journal of Business Research, Elsevier, vol. 84(C), pages 327-336.
    15. Ian O. Williamson, 2000. "Employer Legitimacy and Recruitment Success in Small Businesses," Entrepreneurship Theory and Practice, , vol. 25(1), pages 27-42, October.
    16. Zellweger, Thomas M. & Eddleston, Kimberly A. & Kellermanns, Franz W., 2010. "Exploring the concept of familiness: Introducing family firm identity," Journal of Family Business Strategy, Elsevier, vol. 1(1), pages 54-63, March.
    17. Josip Kotlar & Philipp Sieger, 2019. "Bounded Rationality and Bounded Reliability: A Study of Nonfamily Managers’ Entrepreneurial Behavior in Family Firms," Entrepreneurship Theory and Practice, , vol. 43(2), pages 251-273, March.
    18. Barroso Martínez, Ascensión & Sanguino Galván, Ramón & Botero, Isabel C. & González-López, Óscar R. & Buenadicha Mateos, María, 2019. "Exploring family business brands: Understanding predictors and effects," Journal of Family Business Strategy, Elsevier, vol. 10(1), pages 57-68.
    19. Morgan, Timothy J. & Gomez-Mejia, Luis R., 2014. "Hooked on a feeling: The affective component of socioemotional wealth in family firms," Journal of Family Business Strategy, Elsevier, vol. 5(3), pages 280-288.
    20. Guidice, Rebecca M. & Mero, Neal P. & Greene, Juanne V., 2013. "Perceptions of accountability in family business: Using accountability theory to understand differences between family and nonfamily executives," Journal of Family Business Strategy, Elsevier, vol. 4(4), pages 233-244.
    21. Sieger, Philipp & Bernhard, Fabian & Frey, Urs, 2011. "Affective commitment and job satisfaction among non-family employees: Investigating the roles of justice perceptions and psychological ownership," Journal of Family Business Strategy, Elsevier, vol. 2(2), pages 78-89, June.
    22. David G. Sirmon & Michael A. Hitt, 2003. "Managing Resources: Linking Unique Resources, Management, and Wealth Creation in Family Firms," Entrepreneurship Theory and Practice, , vol. 27(4), pages 339-358, October.
    23. Chamu Sundaramurthy & Glen E. Kreiner, 2008. "Governing by Managing Identity Boundaries: The Case of Family Businesses," Entrepreneurship Theory and Practice, , vol. 32(3), pages 415-436, May.
    24. Thomas M. Zellweger & James J. Chrisman & Jess H. Chua & Lloyd P. Steier, 2019. "Social Structures, Social Relationships, and Family Firms," Entrepreneurship Theory and Practice, , vol. 43(2), pages 207-223, March.
    25. James J. Chrisman & Esra Memili & Kaustav Misra, 2014. "Nonfamily Managers, Family Firms, and the Winner's Curse: The Influence of Noneconomic Goals and Bounded Rationality," Entrepreneurship Theory and Practice, , vol. 38(5), pages 1-25, September.
    26. Zellweger, Thomas M. & Kellermanns, Franz W. & Eddleston, Kimberly A. & Memili, Esra, 2012. "Building a family firm image: How family firms capitalize on their family ties," Journal of Family Business Strategy, Elsevier, vol. 3(4), pages 239-250.
    27. Carmon, Anna F. & Miller, Amy N. & Raile, Amber N.W. & Roers, Michelle M., 2010. "Fusing family and firm: Employee perceptions of perceived homophily, organizational justice, organizational identification, and organizational commitment in family businesses," Journal of Family Business Strategy, Elsevier, vol. 1(4), pages 210-223, December.
    28. James M. Vardaman & David G. Allen & Bryan L. Rogers, 2018. "We Are Friends but Are We Family? Organizational Identification and Nonfamily Employee Turnover," Entrepreneurship Theory and Practice, , vol. 42(2), pages 290-309, March.
    29. Franz W. Kellermanns & Kimberly A. Eddleston, 2006. "Corporate Entrepreneurship in Family Firms: A Family Perspective," Entrepreneurship Theory and Practice, , vol. 30(6), pages 809-830, November.
    30. Botero, Isabel C., 2014. "Effects of communicating family ownership and organisational size on an applicant's attraction to a firm: An empirical examination in the USA and China," Journal of Family Business Strategy, Elsevier, vol. 5(2), pages 184-196.
    31. Jeffrey G. Covin, 1991. "Entrepreneurial Versus Conservative Firms: A Comparison of Strategies and Performance," Journal of Management Studies, Wiley Blackwell, vol. 28(5), pages 439-462, September.
    32. Hannes Hauswald & Andreas Hack & Franz W. Kellermanns & Holger Patzelt, 2016. "Attracting New Talent to Family Firms: Who is Attracted and under what Conditions?," Entrepreneurship Theory and Practice, , vol. 40(5), pages 963-989, September.
    33. Isabel C. Botero & Christopher Graves & Jill Thomas & Tomasz A. Fediuk, 2012. "Recruitment challenges in family firms: the effects of message content and type of applicant on organisational attractiveness," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 5(4), pages 343-360.
    34. Tim Barnett & Rebecca G. Long & Laura E. Marler, 2012. "Vision and Exchange in Intra–Family Succession: Effects on Procedural Justice Climate among Nonfamily Managers," Entrepreneurship Theory and Practice, , vol. 36(6), pages 1207-1225, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kaiyang Sun & Rumintha Wickramasekera & Alvin Tan, 2022. "Exploring the Relationship Between Family Involvement and Innovative Capability in Chinese Family SMEs: The Role of HR Redundancy," SAGE Open, , vol. 12(2), pages 21582440221, May.
    2. Shanhui Wu & Mengyao Dong & Suhang Tan & Yan Dong, 2024. "Who is lending to small and micro family business in China: evidence from CHFS data," Small Business Economics, Springer, vol. 63(3), pages 1225-1247, October.
    3. Boberg, Pauline S. & Bövers, Jana & Bormann, Kai C. & Hoon, Christina, 2023. "Identity leadership in family businesses: The important role of nonfamily leaders," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    4. Kowalik, Elena, 2023. "Ethical Problems in Family Firms," Junior Management Science (JUMS), Junior Management Science e. V., vol. 8(2), pages 431-452.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Azouz, Ali & Antheaume, Nicolas & Charles-Pauvers, Brigitte, 2021. "An Ethnography of Fairness Perceptions among Non-Family Employees: Does Religion Matter?," Journal of Family Business Strategy, Elsevier, vol. 12(3).
    2. Fabel, Oliver & Mináriková, Dana & Hopp, Christian, 2022. "Differences and similarities in executive hiring decisions of family and non-family firms," Journal of Family Business Strategy, Elsevier, vol. 13(2).
    3. Van Gils, Anita & Huybrechts, Jolien & Minola, Tommaso & Cassia, Lucio, 2019. "Unraveling the impact of family antecedents on family firm image: A serial multiple-mediation model," Journal of Family Business Strategy, Elsevier, vol. 10(1), pages 17-27.
    4. Boberg, Pauline S. & Bövers, Jana & Bormann, Kai C. & Hoon, Christina, 2023. "Identity leadership in family businesses: The important role of nonfamily leaders," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    5. Chaudhary, Sanjay & Dhir, Amandeep & Ferraris, Alberto & Bertoldi, Bernando, 2021. "Trust and reputation in family businesses: A systematic literature review of past achievements and future promises," Journal of Business Research, Elsevier, vol. 137(C), pages 143-161.
    6. Llanos-Contreras, Orlando & Alonso-Dos-Santos, Manuel & Welsh, Dianne H.B., 2024. "Graduating college students apply here: Communicating family firm ownership and firm size," Journal of Family Business Strategy, Elsevier, vol. 15(1).
    7. Pramodita Sharma & James J. Chrisman & Jess H. Chua & Lloyd P. Steier, 2020. "Family Firm Behavior From a Psychological Perspective," Entrepreneurship Theory and Practice, , vol. 44(1), pages 3-19, January.
    8. Llach, Josep & Sanchez-Famoso, Valeriano & Danes, Sharon M., 2023. "Unmasking nonfamily employees’ complex contribution to family business performance: A place identity theory approach," Journal of Family Business Strategy, Elsevier, vol. 14(4).
    9. Elsbach, Kimberly D. & Pieper, Torsten M., 2019. "How psychological needs motivate family firm identifications and identifiers: A framework and future research agenda," Journal of Family Business Strategy, Elsevier, vol. 10(3), pages 1-1.
    10. Stutz, Adrian & Schell, Sabrina & Hack, Andreas, 2022. "In family firms we trust – Experimental evidence on the credibility of sustainability reporting: A replication study with extension," Journal of Family Business Strategy, Elsevier, vol. 13(4).
    11. Köhn, Philipp & Ruf, Philipp Julian & Moog, Petra, 2023. "Why are non-family employees intrapreneurially active in family firms? A multiple case study," Journal of Family Business Strategy, Elsevier, vol. 14(3).
    12. Unai Arzubiaga & Amaia Maseda & Txomin Iturralde, 2019. "Exploratory and exploitative innovation in family businesses: the moderating role of the family firm image and family involvement in top management," Review of Managerial Science, Springer, vol. 13(1), pages 1-31, February.
    13. Unai Arzubiaga & Alfredo De Massis & Amaia Maseda & Txomin Iturralde, 2023. "The influence of family firm image on access to financial resources in family SMEs: a signaling theory perspective," Review of Managerial Science, Springer, vol. 17(1), pages 233-258, January.
    14. Reinhard Prügl & Dinah Isabel Spitzley, 2021. "Responding to Digital Transformation by External Corporate Venturing: An Enterprising Family Identity and Communication Patterns Perspective," Journal of Management Studies, Wiley Blackwell, vol. 58(1), pages 135-164, January.
    15. Lude, Maximilian & Prügl, Reinhard, 2021. "Experimental studies in family business research," Journal of Family Business Strategy, Elsevier, vol. 12(1).
    16. Beck, Susanne & Prügl, Reinhard & Walter, Katharina, 2020. "Communicating the family firm brand: Antecedents and performance effects," European Management Journal, Elsevier, vol. 38(1), pages 95-107.
    17. Rondi, Emanuela & Überbacher, Ruth & von Schlenk-Barnsdorf, Leopold & De Massis, Alfredo & Hülsbeck, Marcel, 2022. "One for all, all for one: A mutual gains perspective on HRM and innovation management practices in family firms," Journal of Family Business Strategy, Elsevier, vol. 13(2).
    18. Josip Kotlar & Philipp Sieger, 2019. "Bounded Rationality and Bounded Reliability: A Study of Nonfamily Managers’ Entrepreneurial Behavior in Family Firms," Entrepreneurship Theory and Practice, , vol. 43(2), pages 251-273, March.
    19. Botero, Isabel C., 2014. "Effects of communicating family ownership and organisational size on an applicant's attraction to a firm: An empirical examination in the USA and China," Journal of Family Business Strategy, Elsevier, vol. 5(2), pages 184-196.
    20. Matherne, Curtis & Waterwall, Brian & Ring, J. Kirk & Credo, Keith, 2017. "Beyond organizational identification: The legitimization and robustness of family identification in the family firm," Journal of Family Business Strategy, Elsevier, vol. 8(3), pages 170-184.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:fambus:v:12:y:2021:i:3:s1877858520301145. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/719791/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.