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Neutral In‐Tensions: Navigating Neutrality in Coaching

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  • Pauline Fatien
  • Dima Louis
  • Gazi Islam

Abstract

Neutrality in coaching, as an often‐mentioned yet under‐theorized norm of practice, is illustrative of how a lack of conceptualization leaves professionals with eclectic and contradictory tools and techniques. Therefore, the current study examines coaches' attempts to practice neutrality, with diverse implications for their conceptions of professional practice. Through a qualitative study of 57 executive coaches using a critical incident technique, we identify situations of conceptual and practical complexity. The ongoing practice of enacting neutrality gave rise to diverse tensions, to which coaches responded by formulating individualization and socialization strategies that had different consequences in terms of forms of awareness. Considering neutrality in terms of situated, engaged, and processual practice, we use these findings to theorize its enactment within the interest‐laden world of organizations. Our study contributes to the theory and practice of coaching while also furthering understanding of the dynamic nature of seeking neutrality in professional contexts.

Suggested Citation

  • Pauline Fatien & Dima Louis & Gazi Islam, 2023. "Neutral In‐Tensions: Navigating Neutrality in Coaching," Journal of Management Studies, Wiley Blackwell, vol. 60(6), pages 1485-1520, September.
    • Handle: RePEc:bla:jomstd:v:60:y:2023:i:6:p:1485-1520
    DOI: 10.1111/joms.12883
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    References listed on IDEAS

    as
    1. Magali Ayache & Hervé Dumez, 2021. "Le coaching : exploration d’une pratique," Post-Print hal-03688929, HAL.
    2. Gazi Islam & Roberta Sferrazzo, 2022. "Workers' Rites: Ritual Mediations and the Tensions of New Management," Journal of Management Studies, Wiley Blackwell, vol. 59(2), pages 284-318, March.
    3. George Callaghan & Paul Thompson, 2002. "‘We Recruit Attitude’: The Selection and Shaping of Routine Call Centre Labour," Journal of Management Studies, Wiley Blackwell, vol. 39(2), pages 233-254, March.
    4. Gazi Islam & Roberta Sferrazzo, 2022. "Workers' Rites: Ritual Mediations and the Tensions of New Management," Grenoble Ecole de Management (Post-Print) hal-03602215, HAL.
    5. Damian Hodgson, 2002. "Disciplining The Professional: The Case Of Project Management," Journal of Management Studies, Wiley Blackwell, vol. 39(6), pages 803-821, September.
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