IDEAS home Printed from https://ideas.repec.org/a/bla/indres/v61y2022i3p268-289.html
   My bibliography  Save this article

Making sense of (mis)matched frames of reference: A dynamic cognitive theory of (in)stability in HR practices

Author

Listed:
  • John W. Budd
  • Dionne Pohler
  • Wei Huang

Abstract

By returning to an old insight that frames of reference influence action, we theorize that actors’ frames influence their desired HR practices, and these practices will be stable if managers and employees share similar frames. When actors’ frames are mismatched, however, HR practices can violate employee expectations and trigger a sensemaking process, potentially leading to framing contests and conflict. We hypothesize predicted patterns of conflict and expected outcomes depending on the nature of the mismatched frames. Allowing for mismatched frames uniquely highlights the importance of recognizing managers’ and employees’ frames for understanding HR outcomes and conflicts observed in practice.

Suggested Citation

  • John W. Budd & Dionne Pohler & Wei Huang, 2022. "Making sense of (mis)matched frames of reference: A dynamic cognitive theory of (in)stability in HR practices," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(3), pages 268-289, July.
    • Handle: RePEc:bla:indres:v:61:y:2022:i:3:p:268-289
    DOI: 10.1111/irel.12275
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/irel.12275
    Download Restriction: no
    File URL: https://libkey.io/10.1111/irel.12275?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Mary J. Benner & Mary Tripsas, 2012. "The influence of prior industry affiliation on framing in nascent industries: the evolution of digital cameras," Strategic Management Journal, Wiley Blackwell, vol. 33(3), pages 277-302, March.
    2. Bruce E. Kaufman, 2016. "Experience with Company Unions and their Treatment under the Wagner Act: A Four Frames of Reference Analysis," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 55(1), pages 3-39, January.
    3. Sarah Kaplan, 2008. "Framing Contests: Strategy Making Under Uncertainty," Organization Science, INFORMS, vol. 19(5), pages 729-752, October.
    4. Tamara L. Lee & Maite Tapia, 2021. "Confronting Race and Other Social Identity Erasures: The Case for Critical Industrial Relations Theory," ILR Review, Cornell University, ILR School, vol. 74(3), pages 637-662, May.
    5. Marco Hauptmeier, 2012. "Institutions Are What Actors Make of Them — The Changing Construction of Firm-Level Employment Relations in Spain," British Journal of Industrial Relations, London School of Economics, vol. 50(4), pages 737-759, December.
    6. James P. Walsh, 1995. "Managerial and Organizational Cognition: Notes from a Trip Down Memory Lane," Organization Science, INFORMS, vol. 6(3), pages 280-321, June.
    7. Dionne Pohler & Andrew Luchak, 2015. "Are Unions Good or Bad for Organizations? The Moderating Role of Management's Response," British Journal of Industrial Relations, London School of Economics, vol. 53(3), pages 423-459, September.
    8. Baron, James N & Burton, M Diane & Hannan, Michael T, 1996. "The Road Taken: Origins and Evolution of Employment Systems in Emerging Companies," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 5(2), pages 239-275.
    9. Colm McLaughlin & Chris F. Wright, 2018. "The Role of Ideas in Understanding Industrial Relations Policy Change in Liberal Market Economies," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 57(4), pages 568-610, October.
    10. John Purcell, 1987. "Mapping Management Styles In Employee Relations," Journal of Management Studies, Wiley Blackwell, vol. 24(5), pages 533-548, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Julia Brandl, 2022. "Frames of reference in managing employment from the perspective of economics of conventions," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(3), pages 290-302, July.
    2. Kaifeng Jiang & Wei Shi & Xin Wen, 2022. "Implications of frames of reference for strategic human resource management research: Opportunities and challenges," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(3), pages 303-313, July.
    3. Martin B. Carstensen & Christian Lyhne Ibsen & Vivien A. Schmidt, 2022. "Ideas and power in employment relations studies," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(1), pages 3-21, January.
    4. J. Adam Cobb, 2022. "Making sense of (mis)matched frames of reference: A dynamic cognitive theory of (in)stability in HR practices: A dialogue," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(3), pages 319-323, July.
    5. Paulo Marzionna, 2023. "Is this workplace bullying? How ideas about conflict shape conflict management strategies," British Journal of Industrial Relations, London School of Economics, vol. 61(2), pages 366-391, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Martin B. Carstensen & Christian Lyhne Ibsen & Vivien A. Schmidt, 2022. "Ideas and power in employment relations studies," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 61(1), pages 3-21, January.
    2. Grimm, Veronika & Kretschmer, Sandra & Mehl, Simon, 2020. "Green innovations: The organizational setup of pilot projects and its influence on consumer perceptions," Energy Policy, Elsevier, vol. 142(C).
    3. Paulo Marzionna, 2023. "Is this workplace bullying? How ideas about conflict shape conflict management strategies," British Journal of Industrial Relations, London School of Economics, vol. 61(2), pages 366-391, June.
    4. Victor P. Seidel & Siobhán O’Mahony, 2014. "Managing the Repertoire: Stories, Metaphors, Prototypes, and Concept Coherence in Product Innovation," Organization Science, INFORMS, vol. 25(3), pages 691-712, June.
    5. Stefan Gröschl & Patricia Gabaldón & Tobias Hahn, 2019. "The Co-evolution of Leaders’ Cognitive Complexity and Corporate Sustainability: The Case of the CEO of Puma," Journal of Business Ethics, Springer, vol. 155(3), pages 741-762, March.
    6. Gavin M Schwarz & Karin Sanders & Dave Bouckenooghe, 2020. "In the driving seat: Executive’s perceived control over environment," Australian Journal of Management, Australian School of Business, vol. 45(2), pages 317-342, May.
    7. Felipe A. Csaszar & Daniel A. Levinthal, 2016. "Mental representation and the discovery of new strategies," Strategic Management Journal, Wiley Blackwell, vol. 37(10), pages 2031-2049, October.
    8. Rory McDonald & Cheng Gao, 2019. "Pivoting Isn’t Enough? Managing Strategic Reorientation in New Ventures," Organization Science, INFORMS, vol. 30(6), pages 1289-1318, November.
    9. Hoppmann, Joern & Anadon, Laura Diaz & Narayanamurti, Venkatesh, 2020. "Why matter matters: How technology characteristics shape the strategic framing of technologies," Research Policy, Elsevier, vol. 49(1).
    10. Riccardo Vecchiato & Giampiero Favato & Francesco di Maddaloni & Hang Do, 2020. "Foresight, cognition, and long‐term performance: Insights from the automotive industry and opportunities for future research," Futures & Foresight Science, John Wiley & Sons, vol. 2(1), March.
    11. Israel Drori & Amy Wrzesniewski & Shmuel Ellis, 2013. "One Out of Many? Boundary Negotiation and Identity Formation in Postmerger Integration," Organization Science, INFORMS, vol. 24(6), pages 1717-1741, December.
    12. Sarah Kaplan, 2011. "Strategy and PowerPoint: An Inquiry into the Epistemic Culture and Machinery of Strategy Making," Organization Science, INFORMS, vol. 22(2), pages 320-346, April.
    13. Slade Shantz, Angelique & Zietsma, Charlene & Kistruck, Geoffrey M. & Cruz, Luciano Barin, 2024. "Exploring the relative efficacy of ‘within-logic contrasting’ and ‘cross-logic analogizing’ framing tactics for adopting new entrepreneurial practices in contexts of poverty," Journal of Business Venturing, Elsevier, vol. 39(1).
    14. Callen Anthony & Andrew J. Nelson & Mary Tripsas, 2016. "“Who Are You?…I Really Wanna Know”: Product Meaning and Competitive Positioning in the Nascent Synthesizer Industry," Strategy Science, INFORMS, vol. 1(3), pages 163-183, September.
    15. Sean T. Hsu & Susan K. Cohen, 2022. "Overcoming the Incumbent Dilemma: The Dual Roles of Multimarket Contact During Disruption," Journal of Management Studies, Wiley Blackwell, vol. 59(2), pages 319-348, March.
    16. Miles M Yang & Feifei Yang & Tingru Cui & Ying-Chu Cheng, 2019. "Analysing the dynamics of mental models using causal loop diagrams," Australian Journal of Management, Australian School of Business, vol. 44(3), pages 495-512, August.
    17. Daniella Laureiro-Martínez & Stefano Brusoni & Nicola Canessa & Maurizio Zollo, 2015. "Understanding the exploration–exploitation dilemma: An fMRI study of attention control and decision-making performance," Strategic Management Journal, Wiley Blackwell, vol. 36(3), pages 319-338, March.
    18. Felipe A. Csaszar, 2018. "What Makes a Decision Strategic? Strategic Representations," Strategy Science, INFORMS, vol. 3(4), pages 606-619, December.
    19. Giovanni Gavetti & Jan W. Rivkin, 2007. "On the Origin of Strategy: Action and Cognition over Time," Organization Science, INFORMS, vol. 18(3), pages 420-439, June.
    20. Klos, Christoph & Spieth, Patrick, 2021. "READY, STEADY, DIGITAL?! How foresight activities do (NOT) affect individual technological frames for managerial SENSEMAKING," Technological Forecasting and Social Change, Elsevier, vol. 163(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:indres:v:61:y:2022:i:3:p:268-289. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0019-8676 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.