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The hospitable body at work—A research agenda

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  • Kristina Zampoukos

Abstract

This paper critically examines the hospitable body and how it is put to work, how certain bodies are selected and become associated with certain occupations and spaces of work, and how the hospitable body is produced, transformed, and commodified in accordance with prevailing modes of production. Drawing on examples primarily obtained from the Nordic countries, I review current research on hospitality workers, while also manifesting how employers portray and, at times, exploit the hospitable body. This is followed by a presentation of a research agenda for the continued study of the hospitable body at work, addressing the need for in‐depth, context‐sensitive studies on worker strategies to counteract harassment. I conclude by suggesting that the working body can be theorized as concurrently being relational and “in the making,” and as a bounded territory in need of protection against the hazards of flexible work regimes, stress, harassment, and precariousness.

Suggested Citation

  • Kristina Zampoukos, 2021. "The hospitable body at work—A research agenda," Gender, Work and Organization, Wiley Blackwell, vol. 28(5), pages 1726-1740, September.
    • Handle: RePEc:bla:gender:v:28:y:2021:i:5:p:1726-1740
    DOI: 10.1111/gwao.12635
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    References listed on IDEAS

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    1. Linda McDowell & Adina Batnitzky & Sarah Dyer, 2008. "Internationalization and the Spaces of Temporary Labour: The Global Assembly of a Local Workforce," British Journal of Industrial Relations, London School of Economics, vol. 46(4), pages 750-770, December.
    2. Sandra Kensbock & Janis Bailey & Gayle Jennings & Anoop Patiar, 2015. "Sexual Harassment of Women Working as Room Attendants within 5-Star Hotels," Gender, Work and Organization, Wiley Blackwell, vol. 22(1), pages 36-50, January.
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    Cited by:

    1. Anastasios Hadjisolomou & Dennis Nickson & Tom Baum, 2023. "‘He is the customer, I will say yes’: Notions of power, precarity and consent to sexual harassment by customers in the gay tourism industry," Gender, Work and Organization, Wiley Blackwell, vol. 30(4), pages 1407-1428, July.

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