IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v97y2022ics0160738322001219.html
   My bibliography  Save this article

The shaping of the neoliberal worker: Socialisation of young adults through flexible hospitality work

Author

Listed:
  • Rydzik, Agnieszka
  • Kissoon, Chavan Sharma

Abstract

Neoliberal reforms have led to a profound transformation of the UK labour market and the higher education sector, resulting in precarisation of work, youth underemployment and employability-focused universities. Relying on a flexible young workforce, tourism and hospitality workplaces have been at the forefront of these changes. This article examines implications of these macro-level transformations for young workers and the role of hospitality workplaces in shaping understandings of work. Drawing on 44 interviews with university students on zero-hour contracts in UK hospitality, the article theorises student-workers' socialisation to work. It shows how, as anticipatory work socialisation spaces, hospitality workplaces contribute to the shaping of neoliberal subjectivities through normalisation of certain, sometimes troubling, working practices.

Suggested Citation

  • Rydzik, Agnieszka & Kissoon, Chavan Sharma, 2022. "The shaping of the neoliberal worker: Socialisation of young adults through flexible hospitality work," Annals of Tourism Research, Elsevier, vol. 97(C).
    • Handle: RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001219
    DOI: 10.1016/j.annals.2022.103470
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738322001219
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.annals.2022.103470?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Boluk, Karla & Carnicelli, Sandro, 2019. "Tourism for the emancipation of the oppressed: towards a critical tourism education drawing on Freirean philosophy," Annals of Tourism Research, Elsevier, vol. 76(C), pages 168-179.
    2. Sandra Kensbock & Janis Bailey & Gayle Jennings & Anoop Patiar, 2015. "Sexual Harassment of Women Working as Room Attendants within 5-Star Hotels," Gender, Work and Organization, Wiley Blackwell, vol. 22(1), pages 36-50, January.
    3. Agnieszka Rydzik & Sundari Anitha, 2020. "Conceptualising the Agency of Migrant Women Workers: Resilience, Reworking and Resistance," Work, Employment & Society, British Sociological Association, vol. 34(5), pages 883-899, October.
    4. Baum, Tom., 2013. "International perspectives on women and work in hotels, catering and tourism," ILO Working Papers 994797583402676, International Labour Organization.
    5. Linda McDowell & Adina Batnitzky & Sarah Dyer, 2007. "Division, Segmentation, and Interpellation: The Embodied Labors of Migrant Workers in a Greater London Hotel," Economic Geography, Taylor & Francis Journals, vol. 83(1), pages 1-25, January.
    6. Robinson, Richard N.S. & Baum, Tom & Golubovskaya, Maria & Solnet, David J. & Callan, Victor, 2019. "Applying endosymbiosis theory: Tourism and its young workers," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shelagh Mooney & Irene Ryan & Candice Harris, 2017. "The Intersections of Gender with Age and Ethnicity in Hotel Careers: Still the Same Old Privileges?," Gender, Work and Organization, Wiley Blackwell, vol. 24(4), pages 360-375, July.
    2. Baum, Tom & Kralj, Anna & Robinson, Richard N.S. & Solnet, David J., 2016. "Tourism workforce research: A review, taxonomy and agenda," Annals of Tourism Research, Elsevier, vol. 60(C), pages 1-22.
    3. Lugosi, Peter & Ndiuini, Ann, 2022. "Migrant mobility and value creation in hospitality labour," Annals of Tourism Research, Elsevier, vol. 95(C).
    4. Uju Violet Alola & Simplice A. Asongu & Andrew Adewale Alola, 2019. "Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy," Working Papers of the African Governance and Development Institute. 19/091, African Governance and Development Institute..
    5. Laura Good & Rae Cooper, 2016. "‘But It's Your Job To Be Friendly’: Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector," Gender, Work and Organization, Wiley Blackwell, vol. 23(5), pages 447-469, September.
    6. Chloe Tarrabain & Robyn Thomas, 2024. "The Dynamics of Control of Migrant Agency Workers: Over-Recruitment, ‘The Bitchlist’ and the Enterprising-Self," Work, Employment & Society, British Sociological Association, vol. 38(1), pages 27-43, February.
    7. Guia, Jaume & Jamal, Tazim, 2023. "An affective and posthumanist cosmopolitan hospitality," Annals of Tourism Research, Elsevier, vol. 100(C).
    8. Elaine Swan & Rick Flowers, 2018. "Lasting Impressions: Ethnic Food Tour Guides and Body Work in Southwestern Sydney," Gender, Work and Organization, Wiley Blackwell, vol. 25(1), pages 24-41, January.
    9. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).
    10. Jackman, Mahalia, 2022. "The effect of tourism on gender equality in the labour market: Helpmate or hindrance?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 90.
    11. Garsous, Grégoire & Corderi, David & Velasco, Mercedes, 2015. "Tax Incentives and Job Creation in the Tourism Industry of Brazil," IDB Publications (Working Papers) 7324, Inter-American Development Bank.
    12. Allen Scott, 2008. "Production and work in the American metropolis: a macroscopic approach," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 42(4), pages 787-805, December.
    13. Negar Elodie Behzadi & Lucia Direnberger, 2022. "Inégalités socio-spatiales et imbrications des rapports de pouvoir," Post-Print halshs-03508261, HAL.
    14. Bogdan-Constantin IBĂNESCU & Oana Mihaela STOLERIU & Alexandra GHEORGHIU, 2018. "Gender differences in tourism behaviour in the European Union," Eastern Journal of European Studies, Centre for European Studies, Alexandru Ioan Cuza University, vol. 9, pages 23-43, June.
    15. Tom Baum & Catherine Cheung & Haiyan Kong & Anna Kralj & Shelagh Mooney & Hải Nguyễn Thị Thanh & Sridar Ramachandran & Marinela Dropulić Ružić & May Ling Siow, 2016. "Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis," Sustainability, MDPI, vol. 8(8), pages 1-21, August.
    16. Mariola Piłatowska & Dorota Witkowska, 2022. "Gender Segregation at Work over Business Cycle—Evidence from Selected EU Countries," Sustainability, MDPI, vol. 14(16), pages 1-19, August.
    17. Haller Alina-Petronela & Hârşan Georgia-Daniela Tacu, 2021. "Causes of Sustainable Tourism Resilience in Central and Eastern Europe. The Case of Three Countries: Romania, Bulgaria and Poland," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 15(1), pages 1251-1268, December.
    18. Honeck, Dale & Akhtar, Md. Shoaib, 2014. "Achieving Bangladesh's tourism potential: Linkages to export diversification, employment generation and the "green economy"," WTO Staff Working Papers ERSD-2014-15, World Trade Organization (WTO), Economic Research and Statistics Division.
    19. Huw Vasey, 2017. "The Emergence of a Low-Skill Migrant Labour Market: Structural Constraints, Discourses of Difference and Blocked Mobility," Journal of International Migration and Integration, Springer, vol. 18(3), pages 863-879, August.
    20. Kensbock, Sandra & Jennings, Gayle & Bailey, Janis & Patiar, Anoop, 2016. "Performing: Hotel room attendants’ employment experiences," Annals of Tourism Research, Elsevier, vol. 56(C), pages 112-127.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001219. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.