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Understanding Post-Adoption Behavior in the Context of Online Services

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  1. Maksym Koghut & Omar AI-Tabbaa, 2021. "Exploring Consumers’ Discontinuance Intention of Remote Mobile Payments during Post-Adoption Usage: An Empirical Study," Administrative Sciences, MDPI, vol. 11(1), pages 1-33, February.
  2. Frishammar, Johan & Essén, Anna & Bergström, Frida & Ekman, Tilda, 2023. "Digital health platforms for the elderly? Key adoption and usage barriers and ways to address them," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
  3. In Cho, 2015. "Facebook discontinuance: discontinuance as a temporal settlement of the constant interplay between disturbance and coping," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1531-1548, July.
  4. Lin, Hsiu-Fen, 2011. "An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust," International Journal of Information Management, Elsevier, vol. 31(3), pages 252-260.
  5. Son, Minhee & Han, Kyesook, 2011. "Beyond the technology adoption: Technology readiness effects on post-adoption behavior," Journal of Business Research, Elsevier, vol. 64(11), pages 1178-1182.
  6. Netsanet Haile & Jörn Altmann, 2016. "Structural analysis of value creation in software service platforms," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(2), pages 129-142, May.
  7. MinJae Lee & JinKyu Lee, 2012. "The impact of information security failure on customer behaviors: A study on a large-scale hacking incident on the internet," Information Systems Frontiers, Springer, vol. 14(2), pages 375-393, April.
  8. Young Mee Shin & Seung Chang Lee & Bongsik Shin & Ho Geun Lee, 2010. "Examining influencing factors of post-adoption usage of mobile internet: Focus on the user perception of supplier-side attributes," Information Systems Frontiers, Springer, vol. 12(5), pages 595-606, November.
  9. Fountain, Jane E., 2003. "Information, Institutions and Governance: Advancing a Basic Social Science Research Program for Digital Government," Working Paper Series rwp03-004, Harvard University, John F. Kennedy School of Government.
  10. Marzieh Zendehdel & Laily Hj Paim & Syuhaily Bint Osman, 2015. "Students’ online purchasing behavior in Malaysia: Understanding online shopping attitude," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1078428-107, December.
  11. Jinghui (Jove) Hou & Laura Arpan & Yijie Wu & Richard Feiock & Eren Ozguven & Reza Arghandeh, 2020. "The Road toward Smart Cities: A Study of Citizens’ Acceptance of Mobile Applications for City Services," Energies, MDPI, vol. 13(10), pages 1-15, May.
  12. Juthamon Sithipolvanichgul & Charlie Chen & Judy Land & Peter Ractham, 2021. "Enhancing User Experiences with Cloud Computing via Improving Utilitarian and Hedonic Factors," Energies, MDPI, vol. 14(7), pages 1-15, March.
  13. Muhammad Ilyas & Arif ud din & Muhammad Haleem & Irshad Ahmad, 2023. "Digital entrepreneurial acceptance: an examination of technology acceptance model and do-it-yourself behavior," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-19, December.
  14. Madhavan Parthasarathy & Walfried Lassar, 2023. "The adoption and disadoption of electric vehicles by innovators," Marketing Letters, Springer, vol. 34(4), pages 549-573, December.
  15. Jane Fedorowicz & Janis L. Gogan, 2010. "Reinvention of interorganizational systems: A case analysis of the diffusion of a bio-terror surveillance system," Information Systems Frontiers, Springer, vol. 12(1), pages 81-95, March.
  16. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
  17. Kim, Sang-Hoon & Park, Hyun Jung, 2011. "Effects of social influence on consumers' voluntary adoption of innovations prompted by others," Journal of Business Research, Elsevier, vol. 64(11), pages 1190-1194.
  18. Lerbin R. Aritonang R., 2014. "Student Loyalty Modeling," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 26(1), pages 77-91.
  19. v. Wangenheim, Florian & Wünderlich, Nancy V. & Schumann, Jan H., 2017. "Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts," Journal of Business Research, Elsevier, vol. 79(C), pages 181-188.
  20. Sanjeev Jha & Chen Ye, 2016. "The Impact of Demographic Variables on Perception of Importance and Continued Usage of Facebook in the US," Global Business Review, International Management Institute, vol. 17(1), pages 1-15, February.
  21. Habib Ntwoku & Solomon Negash & Peter Meso, 2017. "ICT adoption in Cameroon SME: application of Bass diffusion model," Information Technology for Development, Taylor & Francis Journals, vol. 23(2), pages 296-317, April.
  22. Chien-Wen Chen & Serhan Demirci, 2019. "Understanding Mobile Data Services’ Continuance: The Role of Enjoyment and Media Richness," International Journal of Business and Economics, School of Management Development, Feng Chia University, Taichung, Taiwan, vol. 18(3), pages 347-369, December.
  23. Shalini Srivastava & Sushama Vishnani, 2021. "Determinants of mobile bank usage among the bank users in North India," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 26(1), pages 34-51, March.
  24. Ronald T. Cenfetelli & Andrew Schwarz, 2011. "Identifying and Testing the Inhibitors of Technology Usage Intentions," Information Systems Research, INFORMS, vol. 22(4), pages 808-823, December.
  25. Chao Wang & Gencheng Wu & Xinyi Zhou & Yiman Lv, 2022. "An Empirical Study of the Factors Influencing User Behavior of Fitness Software in College Students Based on UTAUT," Sustainability, MDPI, vol. 14(15), pages 1-12, August.
  26. Daphne M. Simmonds & Katia Campbell & Joseph Hasley, 2021. "Viral diffusion of technology products: a comprehensive stage framework," Information Systems and e-Business Management, Springer, vol. 19(2), pages 597-619, June.
  27. Edgardo R. Bravo, 2015. "Determinantes del desempeño adaptativo en el contexto de sistemas de información," Working Papers 15-18, Centro de Investigación, Universidad del Pacífico.
  28. Shin, Bongsik & Lee, Sanghoon & Lee, Ho Geun, 2016. "Examining an extended duality perspective regarding success conditions of IT service," International Journal of Information Management, Elsevier, vol. 36(2), pages 226-239.
  29. Hong-Lei Mu & Young-Chan Lee, 2021. "How Inclusive Digital Financial Services Impact User Behavior: A Case of Proximity Mobile Payment in Korea," Sustainability, MDPI, vol. 13(17), pages 1-23, August.
  30. Abdolrazagh Madahi & Inda Sukati, 2016. "An Empirical Study of Malaysian Consumers’ Channel-switching Intention: Using theory of Planned Behaviour," Global Business Review, International Management Institute, vol. 17(3), pages 489-523, June.
  31. Hsu, Chin-Lung & Lu, Hsi-Peng & Hsu, Huei-Hsia, 2007. "Adoption of the mobile Internet: An empirical study of multimedia message service (MMS)," Omega, Elsevier, vol. 35(6), pages 715-726, December.
  32. Vicky Gu & Jonathan Davis & Ray Cao & John Vogt, 2017. "The effect of externalities on adoption of social customer relationship management (SCRM)," International Journal of Quality Innovation, Springer, vol. 3(1), pages 1-15, December.
  33. Parthasarathy, Madhavan & Forlani, David, 2016. "Revisiting the causes of organizational discontinuance: A diffusion theory approach offers new insights," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 9(2), pages 650-676.
  34. Dennis Campbell & Frances Frei, 2010. "Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel," Management Science, INFORMS, vol. 56(1), pages 4-24, January.
  35. Liébana-Cabanillas, Francisco & Japutra, Arnold & Molinillo, Sebastián & Singh, Nidhi & Sinha, Neena, 2020. "Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India," Telecommunications Policy, Elsevier, vol. 44(9).
  36. Sabyasachi Mitra & Sam Ransbotham, 2015. "Information Disclosure and the Diffusion of Information Security Attacks," Information Systems Research, INFORMS, vol. 26(3), pages 565-584, September.
  37. Bo-Hyun Seong & Chang-Yu Hong, 2022. "When It Comes to Screen Golf and Baseball, What Do Participants Think?," IJERPH, MDPI, vol. 19(20), pages 1-15, October.
  38. Md Faridur Rahman & Md. Shamim Talukder & Yang Lanrong & Abul Khayer, 2020. "Why do citizens use e-tax system?:Extending the technology continuance theory," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(7), pages 177-189, December.
  39. Choi, Hun & Kim, Youngchan & Kim, Jinwoo, 2011. "Driving factors of post adoption behavior in mobile data services," Journal of Business Research, Elsevier, vol. 64(11), pages 1212-1217.
  40. repec:dau:papers:123456789/8266 is not listed on IDEAS
  41. Donald R. Lehmann & Jeffrey R. Parker, 2017. "Disadoption," AMS Review, Springer;Academy of Marketing Science, vol. 7(1), pages 36-51, June.
  42. Yu-Jin Choi & Jin-Woo Park, 2020. "Investigating Factors Influencing the Behavioral Intention of Online Duty-Free Shop Users," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
  43. Yang Yuan & Fujun Lai & Zhaofang Chu, 2019. "Continuous usage intention of Internet banking: a commitment-trust model," Information Systems and e-Business Management, Springer, vol. 17(1), pages 1-25, March.
  44. Yang, Hee Dong & Karon, Christoph & Kang, Sora, 2012. "To Convert or not to Convert to the Upgraded Version of de-facto Standard Software," CEI Working Paper Series 2012-02, Center for Economic Institutions, Institute of Economic Research, Hitotsubashi University.
  45. Carol Pollard, 2003. "Exploring Continued and Discontinued Use of IT: A Case Study of OptionFinder, a Group Support System," Group Decision and Negotiation, Springer, vol. 12(3), pages 171-193, May.
  46. Liu, Chuanlan & Forsythe, Sandra, 2011. "Examining drivers of online purchase intensity: Moderating role of adoption duration in sustaining post-adoption online shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 18(1), pages 101-109.
  47. Huang, Dan & Coghlan, Alexandra & Jin, Xin, 2020. "Understanding the drivers of Airbnb discontinuance," Annals of Tourism Research, Elsevier, vol. 80(C).
  48. Pinyi Yao & Mohamad Fazli Sabri & Syuhaily Osman & Norzalina Zainudin & Yezheng Li, 2023. "Consumers’ Continued Intention to Use Online-to-Offline (O2O) Services in Omnichannel Retail: Differences between To-Shop and To-Home Models," Sustainability, MDPI, vol. 15(2), pages 1-23, January.
  49. Julia Koch & Britta Frommeyer & Gerhard Schewe, 2020. "Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis," Sustainability, MDPI, vol. 12(24), pages 1-20, December.
  50. Chang-Su Kim & Eun-Hai Oh & Kyung Yang & Jae Kim, 2010. "The appealing characteristics of download type mobile games," Service Business, Springer;Pan-Pacific Business Association, vol. 4(3), pages 253-269, December.
  51. Vrain, Emilie & Wilson, Charlie & Andrews, Barnaby, 2022. "The discontinuance of low carbon digital products and services," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
  52. Prins, Remco & Verhoef, Peter C. & Franses, Philip Hans, 2009. "The impact of adoption timing on new service usage and early disadoption," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 304-313.
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