IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01507888.html
   My bibliography  Save this paper

Information and Communication Technology Demands: Outcomes and Interventions

Author

Listed:
  • Jean-François Stich

    (LUMS - Lancaster University Management School - Lancaster University)

  • Samuel Farley
  • Cary Cooper
  • Monideepa Tarafdar

Abstract

The purpose of this paper is to review four demands employees face when communicating through information and communication technologies (ICTs). We review the outcomes associated with each demand and discuss relevant interventions to provide a set of evidence-based recommendations.

Suggested Citation

  • Jean-François Stich & Samuel Farley & Cary Cooper & Monideepa Tarafdar, 2015. "Information and Communication Technology Demands: Outcomes and Interventions," Post-Print hal-01507888, HAL.
    • Handle: RePEc:hal:journl:hal-01507888
    DOI: 10.1108/JOEPP-09-2015-0031
    Note: View the original document on HAL open archive server: https://hal.science/hal-01507888
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01507888/document
    Download Restriction: no
    File URL: https://libkey.io/10.1108/JOEPP-09-2015-0031?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Stephen R. Barley & Debra E. Meyerson & Stine Grodal, 2011. "E-mail as a Source and Symbol of Stress," Organization Science, INFORMS, vol. 22(4), pages 887-906, August.
    2. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    3. Bettina West & Mary Foster & Avner Levin & Jocelyn Edmison & Daniela Robibero, 2014. "Cyberbullying at Work: In Search of Effective Guidance," Laws, MDPI, vol. 3(3), pages 1-20, August.
    4. Shamel Addas & Alain Pinsonneault, 2015. "The many faces of information technology interruptions: a taxonomy and preliminary investigation of their performance effects," Post-Print hal-01563018, HAL.
    5. Ashish Gupta & Ramesh Sharda & Robert A. Greve, 2011. "You’ve got email! Does it really matter to process emails now or later?," Information Systems Frontiers, Springer, vol. 13(5), pages 637-653, November.
    6. Melissa Mazmanian & Wanda J. Orlikowski & JoAnne Yates, 2013. "The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals," Organization Science, INFORMS, vol. 24(5), pages 1337-1357, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gupta, Manjul & Uz, Irem & Esmaeilzadeh, Pouyan & Noboa, Fabrizio & Mahrous, Abeer A. & Kim, Eojina & Miranda, Graça & Tennant, Vanesa M. & Chung, Sean & Azam, Akbar & Peters, Anicia & Iraj, Hamideh &, 2018. "Do cultural norms affect social network behavior inappropriateness? A global study," Journal of Business Research, Elsevier, vol. 85(C), pages 10-22.
    2. Jean-François Stich & Monideepa Tarafdar & Cary Cooper, 2018. "Electronic communication in the workplace: boon or bane?," Post-Print hal-01725240, HAL.
    3. Xing Wang & Tae-Yeol Kim & Hongli Li, 2024. "Why and for whom cyber incivility affects task performance? Exploring the intrapersonal processes and a personal boundary condition," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 615-640, June.
    4. Shahper Richter & Alexander Richter, 2020. "Digital Nomads," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(1), pages 77-81, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gajendran, Ravi S. & Loewenstein, Jeffrey & Choi, Hyeran & Ozgen, Sibel, 2022. "Hidden costs of text-based electronic communication on complex reasoning tasks: Motivation maintenance and impaired downstream performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 169(C).
    2. Aurélie Leclercq-Vandelannoitte, 2019. "Is Employee Technological “Ill-Being” Missing from Corporate Responsibility? The Foucauldian Ethics of Ubiquitous IT Uses in Organizations," Journal of Business Ethics, Springer, vol. 160(2), pages 339-361, December.
    3. Jean-François Stich & Monideepa Tarafdar & Cary Cooper, 2018. "Electronic communication in the workplace: boon or bane?," Post-Print hal-01725240, HAL.
    4. Ruthanne Huising, 2014. "The Erosion of Expert Control Through Censure Episodes," Organization Science, INFORMS, vol. 25(6), pages 1633-1661, December.
    5. Giurge, Laura M. & Bohns, Vanessa K., 2021. "You don’t need to answer right away! Receivers overestimate how quickly senders expect responses to non-urgent work emails," Organizational Behavior and Human Decision Processes, Elsevier, vol. 167(C), pages 114-128.
    6. Christensen, Peter Holdt & Foss, Nicolai J., 2021. "Present-but-online: How mobile devices may harm purposeful co-presence in organizations (and what can be done about it)," European Management Journal, Elsevier, vol. 39(1), pages 84-94.
    7. Szennay, Áron & Radácsi, László & Timár, Gigi, 2021. "Szabadúszók Magyarországon. Egy új kutatási program elméleti háttere és első empirikus eredményei [Freelancers in Hungary: the theoretical background and initial empirical results of a new research," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(S11), pages 78-106.
    8. Nathalie Greenan & Jean-Claude Sardas & Pascal Ughetto, 2020. "Organising the disconnection? Intense work and articulation of times and spaces in the design activities of an automotive company [Organiser la déconnexion ? Travail intense et articulation des tem," Post-Print halshs-03145158, HAL.
    9. Killian Mullan & Judy Wajcman, 2019. "Have Mobile Devices Changed Working Patterns in the 21st Century? A Time-diary Analysis of Work Extension in the UK," Work, Employment & Society, British Sociological Association, vol. 33(1), pages 3-20, February.
    10. Haixia Wang & Pei Liu & Xiaoying Zhao & Aimei Li & Chenjie Xiao, 2022. "Work-Related Use of Information and Communication Technologies After Hours (W_ICTs) and Work-Family Conflict: A Moderated Mediation Model," SAGE Open, , vol. 12(3), pages 21582440221, August.
    11. Xia Jiang & Jing Du & Tianfei Yang & Jinfan Zhou, 2021. "Sustainable Interpersonal Interaction: Research on Instant Message and Helping from the Perspective of Sender," Sustainability, MDPI, vol. 13(1), pages 1-12, January.
    12. Xia Jiang & Jing Du & Tianfei Yang & Yujing Liu, 2021. "How Do Instant Messages Reduce Psychological Withdrawal Behaviors?—Mediation of Engagement and Moderation of Self-Control," IJERPH, MDPI, vol. 18(6), pages 1-13, March.
    13. Wanda J. Orlikowski & Susan V. Scott, 2014. "What Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sector," Organization Science, INFORMS, vol. 25(3), pages 868-891, June.
    14. Jeffrey, Stephen & Diller, Heike & Fiedler, Marina, 2016. "How does intensification and mobile rearrangement affect employee commitment," Passauer Diskussionspapiere, Betriebswirtschaftliche Reihe B-23-16, University of Passau, Faculty of Business and Economics.
    15. Anthony Silard & Mary Beth Watson-Manheim & Nuno Jose Lopes, 2023. "The influence of text-based technology-mediated communication on the connection quality of workplace relationships: the mediating role of emotional labor," Review of Managerial Science, Springer, vol. 17(6), pages 2035-2053, August.
    16. Xu, Xiao-Yu & Jia, Qing-Dan & Tayyab, Syed Muhammad Usman, 2024. "Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    17. Windsperger, Josef, 2001. "The fee structure in franchising: a property rights view," Economics Letters, Elsevier, vol. 73(2), pages 219-226, November.
    18. Yang, Jialiang & Li, Yaokuang & Calic, Goran & Shevchenko, Anton, 2020. "How multimedia shape crowdfunding outcomes: The overshadowing effect of images and videos on text in campaign information," Journal of Business Research, Elsevier, vol. 117(C), pages 6-18.
    19. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    20. Chris Kimble & José Braga Vasconcelos & Álvaro Rocha, 2016. "Competence management in knowledge intensive organizations using consensual knowledge and ontologies," Information Systems Frontiers, Springer, vol. 18(6), pages 1119-1130, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01507888. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.