IDEAS home Printed from https://ideas.repec.org/p/ems/eureri/8500.html
   My bibliography  Save this paper

Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups

Author

Listed:
  • Homan, A.C.
  • van Knippenberg, D.L.
  • van Kleef, G.A.
  • de Dreu, C.K.W.

Abstract

We conducted an experiment to show how the interplay between informational diversity and other dimensions of diversity can account for some of the inconsistent effects of informational diversity in previous research. 70 four-person groups involved in a decision-making task received homogeneous or heterogeneous information. By manipulating gender composition and bogus personality feedback we created groups that either had a potential faultline (a basis for subgroup categorization) or were homogeneous on these dimensions. In potential faultline groups, heterogeneity of information either converged with or cross-cut the other dimensions of diversity. Results showed that informational diversity enhanced group functioning when it was crossed rather than converged with the potential faultline.

Suggested Citation

  • Homan, A.C. & van Knippenberg, D.L. & van Kleef, G.A. & de Dreu, C.K.W., 2006. "Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups," ERIM Report Series Research in Management ERS-2006-069-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:8500
    as

    Download full text from publisher

    File URL: https://repub.eur.nl/pub/8500/ERS-2006-069-ORG.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sherry M.B. Thatcher & Karen A. Jehn & Elaine Zanutto, 2003. "Cracks in Diversity Research: The Effects of Diversity Faultlines on Conflict and Performance," Group Decision and Negotiation, Springer, vol. 12(3), pages 217-241, May.
    2. Deborah Gladstein Ancona & David F. Caldwell, 1992. "Demography and Design: Predictors of New Product Team Performance," Organization Science, INFORMS, vol. 3(3), pages 321-341, August.
    3. Hollingshead, Andrea B., 1996. "The Rank-Order Effect in Group Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 68(3), pages 181-193, December.
    4. Gruenfeld, Deborah H & Mannix, Elizabeth A. & Williams, Katherine Y. & Neale, Margaret A., 1996. "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 1-15, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Homan, A.C. & van Knippenberg, D.L. & van Kleef, G.A. & de Dreu, C.K.W., 2006. "Bridging Faultlines by Valuing Diversity: Diversity Beliefs, Information Elaboration, and Performance in Diverse Work Groups," ERIM Report Series Research in Management ERS-2006-071-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kyle Lewis, 2004. "Knowledge and Performance in Knowledge-Worker Teams: A Longitudinal Study of Transactive Memory Systems," Management Science, INFORMS, vol. 50(11), pages 1519-1533, November.
    2. Homan, A.C. & van Knippenberg, D.L. & van Kleef, G.A. & de Dreu, C.K.W., 2006. "Bridging Faultlines by Valuing Diversity: Diversity Beliefs, Information Elaboration, and Performance in Diverse Work Groups," ERIM Report Series Research in Management ERS-2006-071-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    3. Choi, Hoon-Seok & Thompson, Leigh, 2005. "Old wine in a new bottle: Impact of membership change on group creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 121-132, November.
    4. Tine Buyl & Christophe Boone & Walter Hendriks & Paul Matthyssens, 2011. "Top Management Team Functional Diversity and Firm Performance: The Moderating Role of CEO Characteristics," Journal of Management Studies, Wiley Blackwell, vol. 48(1), pages 151-177, January.
    5. Shuai Chen & Duanxu Wang & Yun Zhou & Ziguang Chen & Daoyou Wu, 2017. "When too little or too much hurts: Evidence for a curvilinear relationship between team faultlines and performance," Asia Pacific Journal of Management, Springer, vol. 34(4), pages 931-950, December.
    6. Abele, Susanne & Vaughan-Parsons, Sandra I. & Stasser, Garold, 2008. "Information flow and influence during collective search, discussion, and choice," Papers 08-38, Sonderforschungsbreich 504.
    7. Hector G. Ceballos & Sara E. Garza & Francisco J. Cantu, 2018. "Factors influencing the formation of intra-institutional formal research groups: group prediction from collaboration, organisational, and topical networks," Scientometrics, Springer;Akadémiai Kiadó, vol. 114(1), pages 181-216, January.
    8. Zouaghi, Ferdaous & Garcia-Marco, Teresa & Martinez, Marian Garcia, 2020. "The link between R&D team diversity and innovative performance: A mediated moderation model," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    9. Eisenberg, Julia & Mattarelli, Elisa, 2017. "Building Bridges in Global Virtual Teams: The Role of Multicultural Brokers in Overcoming the Negative Effects of Identity Threats on Knowledge Sharing Across Subgroups," Journal of International Management, Elsevier, vol. 23(4), pages 399-411.
    10. Phillips, Katherine W. & Loyd, Denise Lewin, 2006. "When surface and deep-level diversity collide: The effects on dissenting group members," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(2), pages 143-160, March.
    11. Barbara S. Lawrence, 2006. "Organizational Reference Groups: A Missing Perspective on Social Context," Organization Science, INFORMS, vol. 17(1), pages 80-100, February.
    12. Katerina Bezrukova & Karen A. Jehn & Elaine L. Zanutto & Sherry M. B. Thatcher, 2009. "Do Workgroup Faultlines Help or Hurt? A Moderated Model of Faultlines, Team Identification, and Group Performance," Organization Science, INFORMS, vol. 20(1), pages 35-50, February.
    13. Samer Faraj & Lee Sproull, 2000. "Coordinating Expertise in Software Development Teams," Management Science, INFORMS, vol. 46(12), pages 1554-1568, December.
    14. Bucci, Gabriella A. & Tenorio, Rafael, 2010. "Group diversity and salience: A natural experiment from a television game show," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 39(2), pages 306-315, April.
    15. Lungeanu, Alina & Huang, Yun & Contractor, Noshir S., 2014. "Understanding the assembly of interdisciplinary teams and its impact on performance," Journal of Informetrics, Elsevier, vol. 8(1), pages 59-70.
    16. Hartmut Haas & Stephan Nuesch, 2013. "Are multinational teams more successful?," Economics of Education Working Paper Series 0088, University of Zurich, Department of Business Administration (IBW).
    17. Stephanie Duchek & Sebastian Raetze & Ianina Scheuch, 2020. "The role of diversity in organizational resilience: a theoretical framework," Business Research, Springer;German Academic Association for Business Research, vol. 13(2), pages 387-423, July.
    18. Chernyshenko, Oleksandr S. & Miner, Andrew G. & Baumann, Michael R. & Sniezek, Janet A., 2003. "The impact of information distribution, ownership, and discussion on group member judgment: The differential cue weighting model," Organizational Behavior and Human Decision Processes, Elsevier, vol. 91(1), pages 12-25, May.
    19. Christophe Haon & David Gotteland & Marianela Fornerino, 2009. "Familiarity and competence diversity in new product development teams: Effects on new product performance," Marketing Letters, Springer, vol. 20(1), pages 75-89, March.
    20. Sawyer, John E. & Houlette, Melissa A. & Yeagley, Erin L., 2006. "Decision performance and diversity structure: Comparing faultlines in convergent, crosscut, and racially homogeneous groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 1-15, January.

    More about this item

    Keywords

    Cross-Categorization; Diversity; Group Processes; Information Elaboration;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ems:eureri:8500. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: RePub The email address of this maintainer does not seem to be valid anymore. Please ask RePub to update the entry or send us the correct address (email available below). General contact details of provider: https://edirc.repec.org/data/erimanl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.