Sustainability actions, employee loyalty, and the awareness: The mediating effect of organization legitimacy
Author
Abstract
Suggested Citation
DOI: 10.1002/mde.3340
Download full text from publisher
References listed on IDEAS
- Andreas Georg Scherer & Guido Palazzo & David Seidl, 2013. "Managing Legitimacy in Complex and Heterogeneous Environments: Sustainable Development in a Globalized World," Journal of Management Studies, Wiley Blackwell, vol. 50(2), pages 259-284, March.
- Soo-Yeon Kim & Hyojung Park, 2011. "Corporate Social Responsibility as an Organizational Attractiveness for Prospective Public Relations Practitioners," Journal of Business Ethics, Springer, vol. 103(4), pages 639-653, November.
- David Finch & David Deephouse & Paul Varella, 2015. "Examining an Individual’s Legitimacy Judgment Using the Value–Attitude System: The Role of Environmental and Economic Values and Source Credibility," Journal of Business Ethics, Springer, vol. 127(2), pages 265-281, March.
- Craig Michael Deegan, 2019. "Legitimacy theory," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 32(8), pages 2307-2329, July.
- Davis-Sramek, Beth & Robinson, Jessica L. & Darby, Jessica L. & Thomas, Rodney W., 2020. "Exploring the differential roles of environmental and social sustainability in carrier selection decisions," International Journal of Production Economics, Elsevier, vol. 227(C).
- Hammad Riaz & Abubakr Saeed & Muhammad Saad Baloch & Nasrullah & Zeeshan Ahmad Khan, 2019. "Valuation of Environmental Management Standard ISO 14001: Evidence from an Emerging Market," JRFM, MDPI, vol. 12(1), pages 1-14, January.
- Olivia Guillon & Cécile Cézanne, 2014. "Employee Loyalty and Organizational Performance: A Critical Survey," Post-Print halshs-01340477, HAL.
- Chengli Shu & Mengli Zhao & Jinxin Liu & Wendy Lindsay, 2020. "Why firms go green and how green impacts financial and innovation performance differently: An awareness-motivation-capability perspective," Asia Pacific Journal of Management, Springer, vol. 37(3), pages 795-821, September.
- Joana Story & Filipa Castanheira & Silvia Hartig, 2016. "Corporate social responsibility and organizational attractiveness: implications for talent management," Social Responsibility Journal, Emerald Group Publishing, vol. 12(3), pages 483-504, August.
- Stefan Schaltegger & Jacob Hörisch, 2017. "In Search of the Dominant Rationale in Sustainability Management: Legitimacy- or Profit-Seeking?," Journal of Business Ethics, Springer, vol. 145(2), pages 259-276, October.
- Haiyan Kong & Naipeng (Tom) Bu & Yue Yuan & Kangping Wang & YoungHee Ro, 2019. "Sustainability of Hotel, How Does Perceived Corporate Social Responsibility Influence Employees’ Behaviors?," Sustainability, MDPI, vol. 11(24), pages 1-16, December.
- Caroline D. Ditlev‐Simonsen & Atle Midttun, 2011. "What motivates managers to pursue corporate responsibility? a survey among key stakeholders," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 18(1), pages 25-38, January.
- Sahar Sepasi & Udo Braendle & Amir Hossein Rahdari, 2018. "Comprehensive sustainability reporting in higher education institutions," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 15(2), pages 155-170, October.
- Nicholas Igbudu & Zanete Garanti & Temitope Popoola, 2018. "Enhancing Bank Loyalty through Sustainable Banking Practices: The Mediating Effect of Corporate Image," Sustainability, MDPI, vol. 10(11), pages 1-11, November.
- Tom Thomas & Eric Lamm, 2012. "Legitimacy and Organizational Sustainability," Journal of Business Ethics, Springer, vol. 110(2), pages 191-203, October.
- Julia Balogun & Kathryn Fahy & Eero Vaara, 2019. "The interplay between HQ legitimation and subsidiary legitimacy judgments in HQ relocation : A social psychological approach," Post-Print hal-02312123, HAL.
- Gema Albort-Morant & Jörg Henseler & Antonio Leal-Millán & Gabriel Cepeda-Carrión, 2017. "Mapping the Field: A Bibliometric Analysis of Green Innovation," Sustainability, MDPI, vol. 9(6), pages 1-15, June.
- Joep P. Cornelissen & Rodolphe Durand & Peer Fiss & John C. Lammers & Eero Vaara, 2015. "Putting Communication Front and Center in Institutional Theory and Analysis," Post-Print hal-02313194, HAL.
- Heesup Han & Sunghyup S. Hyun, 2019. "Green indoor and outdoor environment as nature‐based solution and its role in increasing customer/employee mental health, well‐being, and loyalty," Business Strategy and the Environment, Wiley Blackwell, vol. 28(4), pages 629-641, May.
- Julia Balogun & Kathryn Fahy & Eero Vaara, 2019. "The interplay between HQ legitimation and subsidiary legitimacy judgments in HQ relocation: A social psychological approach," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(2), pages 223-249, March.
- Chengli Shu & Kevin Z. Zhou & Yazhen Xiao & Shanxing Gao, 2016. "How Green Management Influences Product Innovation in China: The Role of Institutional Benefits," Journal of Business Ethics, Springer, vol. 133(3), pages 471-485, February.
- Lee, Eun Mi & Park, Seong-Yeon & Lee, Hyun Jung, 2013. "Employee perception of CSR activities: Its antecedents and consequences," Journal of Business Research, Elsevier, vol. 66(10), pages 1716-1724.
- Jee Young Chung & Bruce K. Berger & Jamie DeCoster, 2016. "Developing Measurement Scales of Organizational and Issue Legitimacy: A Case of Direct-to-Consumer Advertising in the Pharmaceutical Industry," Journal of Business Ethics, Springer, vol. 137(2), pages 405-413, August.
- Cornelissen, J. P. & Durand, Rodolphe & Fiss, Peer C. & Lammers, John & Vaara, Eero, 2015. "Putting Communication Front and Center in Institutional Theory and Analysis," HEC Research Papers Series 1168, HEC Paris.
- Thomas Dyllick & Kai Hockerts, 2002. "Beyond the business case for corporate sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 11(2), pages 130-141, March.
- Nha Nguyen, 2016. "Reinforcing customer loyalty through service employees’ competence and benevolence," The Service Industries Journal, Taylor & Francis Journals, vol. 36(13-14), pages 721-738, October.
- Ismail Sila, 2018. "Linking Quality with Social and Financial Performance: A Contextual, Ethics†Based Approach," Production and Operations Management, Production and Operations Management Society, vol. 27(6), pages 1102-1123, June.
- Reinartz, Werner & Haenlein, Michael & Henseler, Jörg, 2009. "An empirical comparison of the efficacy of covariance-based and variance-based SEM," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 332-344.
- Mehrnaz Ashrafi & Gregory M. Magnan & Michelle Adams & Tony R. Walker, 2020. "Understanding the Conceptual Evolutionary Path and Theoretical Underpinnings of Corporate Social Responsibility and Corporate Sustainability," Sustainability, MDPI, vol. 12(3), pages 1-17, January.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Samagaio, António & Felício, Teresa, 2022. "The influence of the auditor’s personality in audit quality," Journal of Business Research, Elsevier, vol. 141(C), pages 794-807.
- Alicia Blanco-Gonzalez & Gabriel Cachón-Rodríguez & Cristina Del-Castillo-Feito & Ana Cruz-Suarez, 2022. "Is Purchase Behavior Different for Consumers with Long COVID?," IJERPH, MDPI, vol. 19(24), pages 1-12, December.
- Laura Pascual‐Nebreda & Pablo Cabanelas‐Lorenzo & Alicia Blanco‐González, 2022. "Understanding dissatisfaction through evaluation theory," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(7), pages 3116-3129, October.
- Blanco-González, Alicia & Cachón-Rodríguez, Gabriel & Hernández-Perlines, Felipe & Prado-Román, Camilo, 2023. "Effects of social responsibility on legitimacy and revisit intention: The moderating role of anxiety," Journal of Business Research, Elsevier, vol. 157(C).
- Cachón-Rodríguez, Gabriel & Blanco-González, Alicia & Prado-Román, Camilo & Del-Castillo-Feito, Cristina, 2022. "How sustainable human resources management helps in the evaluation and planning of employee loyalty and retention: Can social capital make a difference?," Evaluation and Program Planning, Elsevier, vol. 95(C).
- Vera Gelashvili & Juan Gabriel Martínez-Navalón & Miguel Ángel Gómez-Borja, 2024. "Does the intensity of use of social media influence the economic sustainability of the university?," The Journal of Technology Transfer, Springer, vol. 49(1), pages 19-43, February.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Cachón-Rodríguez, Gabriel & Blanco-González, Alicia & Prado-Román, Camilo & Del-Castillo-Feito, Cristina, 2022. "How sustainable human resources management helps in the evaluation and planning of employee loyalty and retention: Can social capital make a difference?," Evaluation and Program Planning, Elsevier, vol. 95(C).
- del-Castillo-Feito, Cristina & Blanco-González, Alicia & Hernández-Perlines, Felipe, 2022. "The impacts of socially responsible human resources management on organizational legitimacy," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
- Díez-Martín, Francisco & Miotto, Giorgia & Cachón-Rodríguez, Gabriel, 2022. "Organizational legitimacy perception: Gender and uncertainty as bias for evaluation criteria," Journal of Business Research, Elsevier, vol. 139(C), pages 426-436.
- Juan Martín-Miguel & Camio Prado-Román & Gabriel Cachón-Rodríguez & Lilliana L. Avendaño-Miranda, 2020. "Determinants of Reputation at Private Graduate Online Schools," Sustainability, MDPI, vol. 12(22), pages 1-18, November.
- Assunta Di Vaio & Luisa Varriale & Angelo Di Gregorio & Samuel Adomako, 2022. "Corporate social performance and non‐financial reporting in the cruise industry: Paving the way towards UN Agenda 2030," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(6), pages 1931-1953, November.
- Love Westin & Jacob Hallencreutz & Johan Parmler, 2022. "Sustainable Development as a Driver for Customer Experience," Sustainability, MDPI, vol. 14(6), pages 1-18, March.
- Samuel Drempetic & Christian Klein & Bernhard Zwergel, 2020. "The Influence of Firm Size on the ESG Score: Corporate Sustainability Ratings Under Review," Journal of Business Ethics, Springer, vol. 167(2), pages 333-360, November.
- Hossfeld, Heiko, 2018. "Legitimation and institutionalization of managerial practices. The role of organizational rhetoric," Scandinavian Journal of Management, Elsevier, vol. 34(1), pages 9-21.
- Uhrenholdt Madsen, Christian & Boch Waldorff, Susanne, 2019. "Between advocacy, compliance and commitment: A multilevel analysis of institutional logics in work environment management," Scandinavian Journal of Management, Elsevier, vol. 35(1), pages 12-25.
- Dante I. Leyva-de la Hiz & J. Alberto Aragon-Correa & Andrew G. Earle, 2022. "Innovating for Good in Opportunistic Contexts: The Case for Firms’ Environmental Divergence," Journal of Business Ethics, Springer, vol. 176(4), pages 705-721, April.
- Lluc Vila-Boix & Alicia Blanco-González & Giorgia Miotto & Felipe Hernández-Perlines, 2024. "The impact of social media advertising on brand’ legitimacy," International Entrepreneurship and Management Journal, Springer, vol. 20(3), pages 2115-2138, September.
- Giorgia Miotto & Marc Polo López & Josep Rom Rodríguez, 2019. "Gender Equality and UN Sustainable Development Goals: Priorities and Correlations in the Top Business Schools’ Communication and Legitimation Strategies," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
- Tina C Ambos & Sebastian H Fuchs & Alexander Zimmermann, 2020. "Managing interrelated tensions in headquarters–subsidiary relationships: The case of a multinational hybrid organization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(6), pages 906-932, August.
- Barıs Aksu & Gulsen Akman, 2024. "How Eco-innovation Determinants and Eco-innovation Strategy Influences Sustainability Performance of SMEs? Mediating Role of Eco-innovation Strategy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 9368-9392, June.
- Alex Bitektine & Patrick Haack & Joel Bothello & Johanna Mair, 2020. "Inhabited Actors: Internalizing Institutions through Communication and Actorhood Models," Journal of Management Studies, Wiley Blackwell, vol. 57(4), pages 885-897, June.
- Sarah Elena Windolph & Dorli Harms & Stefan Schaltegger, 2014. "Motivations for Corporate Sustainability Management: Contrasting Survey Results and Implementation," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 21(5), pages 272-285, September.
- Helene Loe Colman & Birgitte Grøgaard & Inger G. Stensaker, 2022. "Organizational identity work in MNE subsidiaries: Managing dual embeddedness," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(9), pages 1997-2022, December.
- Tina Bartelmeß & Jasmin Godemann, 2020. "Corporate Perspectives on Responsibility and Sustainability in the Food System: A (Food) Communicative-Constructivist Viewpoint," Sustainability, MDPI, vol. 12(5), pages 1-21, March.
- Renate E. Meyer & Eero Vaara, 2020. "Institutions and Actorhood as Co‐Constitutive and Co‐Constructed: The Argument and Areas for Future Research," Journal of Management Studies, Wiley Blackwell, vol. 57(4), pages 898-910, June.
- Francisco Rincon‐Roldan & Alvaro Lopez‐Cabrales, 2021. "Ethical values in social economy for sustainable development," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 92(4), pages 705-729, December.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:mgtdec:v:42:y:2021:i:7:p:1730-1739. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www3.interscience.wiley.com/cgi-bin/jhome/7976 .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.