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Value Co-Creation in Engineering Service Innovation: Resources and Capabilities Perspectives

Author

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  • Gegužytė Gintarė

    (Kaunas University of Technology, School of Economics and BusinessGedimino str. 50 Kaunas 44029, Lithuania)

  • Bagdonienė Liudmila

    (Kaunas University of Technology, School of Economics and Business, Gedimino str. 50 Kaunas 44029, Lithuania)

Abstract

Purpose: This research focuses on firm resources and capabilities used for value co-creation in service innovation. Specifically, I investigated how service innovation is created in an international engineering company. The aim of this article is to reveal what resources and capabilities are employed by a service provider for value co-creation in the innovation project of engineering service and how they vary in particular stages of this project.

Suggested Citation

  • Gegužytė Gintarė & Bagdonienė Liudmila, 2021. "Value Co-Creation in Engineering Service Innovation: Resources and Capabilities Perspectives," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 29(4), pages 91-123, December.
    • Handle: RePEc:vrs:jmbace:v:29:y:2021:i:4:p:91-123:n:8
    DOI: 10.7206/cemj.2658-0845.61
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    More about this item

    Keywords

    service innovation; resources; capabilities; value co-creation; engineering company; Lithuania;
    All these keywords.

    JEL classification:

    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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