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Multiple Institutional Logics in Health Care: 'Productive Ward: Releasing Time to Care'

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  • van den Broek
  • Boselie
  • Paauwe

Abstract

Health care organizations are often confronted with multiple institutional logics. In this study, a longitudinal case study method was used to gain insights into the adoption decision-making and implementation process of an apparently hybrid innovative practice when multiple logics are present. The case study focuses on the adoption and implementation of 'Productive Ward: Releasing Time to Care' in a Dutch hospital. This is a quality improvement programme developed by the National Health Service (NHS) in the United Kingdom. The results show that institutional logics complicate the adoption and implementation process.

Suggested Citation

  • van den Broek & Boselie & Paauwe, 2014. "Multiple Institutional Logics in Health Care: 'Productive Ward: Releasing Time to Care'," Public Management Review, Taylor & Francis Journals, vol. 16(1), pages 1-20, January.
  • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:1:p:1-20
    DOI: 10.1080/14719037.2013.770059
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    References listed on IDEAS

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    1. Stephen P. Osborne, 2008. "Public Management Review enters a new era," Public Management Review, Taylor & Francis Journals, vol. 10(1), pages 1-1, January.
    2. Bill Doolin, 2001. "DOCTORS AS MANAGERS - New Public Management in a New Zealand hospital," Public Management Review, Taylor & Francis Journals, vol. 3(2), pages 231-254, June.
    3. Angel Saz-Carranza & Francisco Longo, 2012. "Managing Competing Institutional Logics in Public--Private Joint Ventures," Public Management Review, Taylor & Francis Journals, vol. 14(3), pages 331-357, March.
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    Cited by:

    1. Robert van Kleeff & Jasmijn van Harten & Eva Knies & Paul Boselie, 2023. "‘Lean Dancing’: How Involvement in Continuous Improvement and Lean Techniques Relate to Hospital Performance and Workers’ Wellbeing through Autonomy," Sustainability, MDPI, vol. 15(6), pages 1-20, March.
    2. Bernardi, Roberta & Wu, Philip F., 2022. "Online health communities and the patient-doctor relationship: An institutional logics perspective," Social Science & Medicine, Elsevier, vol. 314(C).
    3. Akmal, Adeel & Podgorodnichenko, Nataliya & Foote, Jeff & Greatbanks, Richard & Stokes, Tim & Gauld, Robin, 2021. "Why is Quality Improvement so Challenging? A Viable Systems Model Perspective to Understand the Frustrations of Healthcare Quality Improvement Managers," Health Policy, Elsevier, vol. 125(5), pages 658-664.
    4. Llopis, Oscar & D'Este, Pablo & Díaz-Faes, Adrián A., 2021. "Connecting others: Does a tertius iungens orientation shape the relationship between research networks and innovation?," Research Policy, Elsevier, vol. 50(4).
    5. Moses, Aditya & Sharma, Amalesh, 2020. "What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market," Journal of Business Research, Elsevier, vol. 107(C), pages 76-88.
    6. Rajesh Chandwani & Rahul De’, 0. "Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives," Information Systems Frontiers, Springer, vol. 0, pages 1-14.
    7. Sarah Maire, 2015. "Coexistence de logiques institutionnelles et impact sur les pratiques : Cas des logiques d’accountability et de religion chez les Scouts et Guides de France," Post-Print hal-01188778, HAL.
    8. Rajesh Chandwani & Rahul De’, 2017. "Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives," Information Systems Frontiers, Springer, vol. 19(4), pages 955-968, August.

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