IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v19y2017i4d10.1007_s10796-016-9643-0.html
   My bibliography  Save this article

Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives

Author

Listed:
  • Rajesh Chandwani

    (Indian Institute of Management, Ahmedabad)

  • Rahul De’

    (Indian Institute of Management, Bangalore)

Abstract

This paper focuses on telemedicine implementation, which can be used to extend modern medical knowledge to remote areas in developing countries. By examining doctor- patient interactions in the context of a telemedicine program in India, we posit how the behaviour of the actors interacting over virtual media is determined by interplay between two dominant institutional logics, namely logic of care and logic of choice. The paper draws on the tenets of institutional logics to extend the theoretical understanding about processes of engagement of actors with a new technology and explicates how the engagement evolves with the use of technology. The research emphasizes the essential role of considering the dynamics of logic of care and logic of choice in the design and implementation process.

Suggested Citation

  • Rajesh Chandwani & Rahul De’, 2017. "Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives," Information Systems Frontiers, Springer, vol. 19(4), pages 955-968, August.
    • Handle: RePEc:spr:infosf:v:19:y:2017:i:4:d:10.1007_s10796-016-9643-0
    DOI: 10.1007/s10796-016-9643-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-016-9643-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-016-9643-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Alain Mouttham & Craig Kuziemsky & Dishant Langayan & Liam Peyton & Jose Pereira, 2012. "Interoperable support for collaborative, mobile, and accessible health care," Information Systems Frontiers, Springer, vol. 14(1), pages 73-85, March.
    2. Andrew M. Pettigrew, 1990. "Longitudinal Field Research on Change: Theory and Practice," Organization Science, INFORMS, vol. 1(3), pages 267-292, August.
    3. Allen D. Grimshaw, 1982. "Sound-Image Data Records for Research on Social Interaction," Sociological Methods & Research, , vol. 11(2), pages 121-144, November.
    4. Frederick Erickson, 1982. "Audiovisual Records as a Primary Data Source," Sociological Methods & Research, , vol. 11(2), pages 213-232, November.
    5. Mengistu Kifle & Victor W. A. Mbarika & Pratim Datta, 2006. "Interplay of cost and adoption of tele-medicine in Sub-Saharan Africa: The case of tele-cardiology in Ethiopia," Information Systems Frontiers, Springer, vol. 8(3), pages 211-223, July.
    6. Yogesh K. Dwivedi & David Wastell & Sven Laumer & Helle Zinner Henriksen & Michael D. Myers & Deborah Bunker & Amany Elbanna & M. N. Ravishankar & Shirish C. Srivastava, 2015. "Research on information systems failures and successes: Status update and future directions," Information Systems Frontiers, Springer, vol. 17(1), pages 143-157, February.
    7. Royston Greenwood & Amalia Magán Díaz & Stan Xiao Li & José Céspedes Lorente, 2010. "The Multiplicity of Institutional Logics and the Heterogeneity of Organizational Responses," Organization Science, INFORMS, vol. 21(2), pages 521-539, April.
    8. Amany Elbanna & Henrik C. J. Linderoth, 2015. "The formation of technology mental models: the case of voluntary use of technology in organizational setting," Information Systems Frontiers, Springer, vol. 17(1), pages 95-108, February.
    9. van den Broek & Boselie & Paauwe, 2014. "Multiple Institutional Logics in Health Care: 'Productive Ward: Releasing Time to Care'," Public Management Review, Taylor & Francis Journals, vol. 16(1), pages 1-20, January.
    10. Wanda J. Orlikowski, 1992. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, INFORMS, vol. 3(3), pages 398-427, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kai Klinker & Manuel Wiesche & Helmut Krcmar, 2020. "Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation," Information Systems Frontiers, Springer, vol. 22(6), pages 1419-1431, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rajesh Chandwani & Rahul De’, 0. "Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives," Information Systems Frontiers, Springer, vol. 0, pages 1-14.
    2. Rukanova, B. & Henriksen, H.Z. & Stijn, E. van & Tan, Y.H., 2009. "Bringing is innovation in a highly-regulated environment: a collective action perspective," Serie Research Memoranda 0012, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    3. Moses, Aditya & Sharma, Amalesh, 2020. "What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market," Journal of Business Research, Elsevier, vol. 107(C), pages 76-88.
    4. Scott, Susan V., 1999. "The emergence of electronic trading in global financial markets: envisioning the role of futures exchanges in the next millennium," LSE Research Online Documents on Economics 37872, London School of Economics and Political Science, LSE Library.
    5. Amany Elbanna & Yogesh Dwivedi & Deborah Bunker & David Wastell, 0. "The Search for Smartness in Working, Living and Organising: Beyond the ‘Technomagic’," Information Systems Frontiers, Springer, vol. 0, pages 1-6.
    6. Åkesson, Maria & Sørensen, Carsten & Eriksson, Carina Ihlström, 2018. "Ambidexterity under digitalization: A tale of two decades of new media at a Swedish newspaper," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 276-288.
    7. Papachristos, George & Papadonikolaki, Eleni & Morgan, Bethan, 2024. "Projects as a speciation and aggregation mechanism in transitions: Bridging project management and transitions research in the digitalization of UK architecture, engineering, and construction industry," Technovation, Elsevier, vol. 132(C).
    8. Yogesh K. Dwivedi & David Wastell & Helle Zinner Henriksen & Rahul De’, 2015. "Guest editorial: Grand successes and failures in IT: Private and public sectors," Information Systems Frontiers, Springer, vol. 17(1), pages 11-14, February.
    9. Taru Salmimaa & Riitta Hekkala & Samuli Pekkola, 2018. "Dynamic Activities for Managing an IS-Enabled Organizational Change," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(2), pages 133-149, April.
    10. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
    11. Jun Sun & Zhe Qu, 2015. "Understanding health information technology adoption: A synthesis of literature from an activity perspective," Information Systems Frontiers, Springer, vol. 17(5), pages 1177-1190, October.
    12. Jun Jie Yang & Lai Si Tsui-Auch & Xueli Wang, 2023. "Dehybridization in the Face of the Party-State: A Longitudinal Case Study of a Chinese SOE's Corporate Governance Responses to Institutional Change," Journal of Business Ethics, Springer, vol. 182(3), pages 661-678, January.
    13. Åkesson, Maria & Sørensen, Carsten & Ihlström Eriksson, Carina, 2018. "Ambidexterity under digitalization: a tale of two decades of new media at a Swedish newspaper," LSE Research Online Documents on Economics 88838, London School of Economics and Political Science, LSE Library.
    14. Amany Elbanna & Yogesh Dwivedi & Deborah Bunker & David Wastell, 2020. "The Search for Smartness in Working, Living and Organising: Beyond the ‘Technomagic’," Information Systems Frontiers, Springer, vol. 22(2), pages 275-280, April.
    15. Davenport, Sally, 2005. "Exploring the role of proximity in SME knowledge-acquisition," Research Policy, Elsevier, vol. 34(5), pages 683-701, June.
    16. Vasilii Erokhin & Dmitry Endovitsky & Alexey Bobryshev & Natalia Kulagina & Anna Ivolga, 2019. "Management Accounting Change as a Sustainable Economic Development Strategy during Pre-Recession and Recession Periods: Evidence from Russia," Sustainability, MDPI, vol. 11(11), pages 1-23, June.
    17. Obeidat, Zaid Mohammad & Xiao, Sarah Hong & Qasem, Zainah al & dweeri, Rami al & Obeidat, Ahmad, 2018. "Social media revenge: A typology of online consumer revenge," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 239-255.
    18. Lehmann, Hans & Gallupe, Brent, 2005. "Information systems for multinational enterprises--some factors at work in their design and implementation," Journal of International Management, Elsevier, vol. 11(2), pages 163-186, June.
    19. David W. Lehman & Balázs Kovács & Glenn R. Carroll, 2014. "Conflicting Social Codes and Organizations: Hygiene and Authenticity in Consumer Evaluations of Restaurants," Management Science, INFORMS, vol. 60(10), pages 2602-2617, October.
    20. Talukder, Md. Shamim & Sorwar, Golam & Bao, Yukun & Ahmed, Jashim Uddin & Palash, Md. Abu Saeed, 2020. "Predicting antecedents of wearable healthcare technology acceptance by elderly: A combined SEM-Neural Network approach," Technological Forecasting and Social Change, Elsevier, vol. 150(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:19:y:2017:i:4:d:10.1007_s10796-016-9643-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.