IDEAS home Printed from https://ideas.repec.org/a/spr/soinre/v140y2018i2d10.1007_s11205-017-1794-y.html
   My bibliography  Save this article

The Development and Validation of Stakeholder-Based Scale for Measuring University Social Responsibility (USR)

Author

Listed:
  • Khawaja Fawad Latif

    (COMSATS Institute of Information Technology)

Abstract

Universities are an important member of the society that are trusted with shaping future, nurturing individuals, fostering ethics, and making people more responsible towards both the corporations they work for and the society they live in. Researches that explicitly focus on measurement of social responsibility of universities are scarce. The research intends to develop and validate a measurement scale for university social responsibility (USR) by capturing the key determinants that best define the social responsibility of a university. Using systematic scale development process, the study involved both literature and focus group discussions to generate the require items. 383 respondents filled the questionnaires out of which 329 were usable. The study found that USR has seven dimensions namely: operational responsibilities, research/development responsibilities, stakeholder responsibilities, and legal responsibilities. These four responsibilities were categorized as survival level responsibilities. Intermediate responsibility included ethical responsibility while voluntary responsibilities included philanthropic and community engagement. The scale developed in the study will help to specifically look for the presence of social responsibility in universities/higher education institutions. Hence it can be important to study how well universities respond to needs of the society. There is a significant lack of research into development of a reliable and valid scale of USR. This study clearly highlights the factors that make up USR and provides a detailed scale to measure of social responsibility performance by higher education institutions.

Suggested Citation

  • Khawaja Fawad Latif, 2018. "The Development and Validation of Stakeholder-Based Scale for Measuring University Social Responsibility (USR)," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 140(2), pages 511-547, November.
    • Handle: RePEc:spr:soinre:v:140:y:2018:i:2:d:10.1007_s11205-017-1794-y
    DOI: 10.1007/s11205-017-1794-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11205-017-1794-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11205-017-1794-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Barbara Fryzel, 2011. "Building Stakeholder Relations and Corporate Social Responsibility," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-30881-7, October.
    2. Jan Jonker & Marco Witte, 2006. "Finally in Business: Organising Corporate Social Responsibility in Five," Springer Books, in: Jan Jonker & Marco Witte (ed.), Management Models for Corporate Social Responsibility, chapter 1, pages 1-7, Springer.
    3. Alexander Dahlsrud, 2008. "How corporate social responsibility is defined: an analysis of 37 definitions," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 15(1), pages 1-13, January.
    4. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    5. Kansal, Monika & Joshi, Mahesh & Batra, Gurdip Singh, 2014. "Determinants of corporate social responsibility disclosures: Evidence from India," Advances in accounting, Elsevier, vol. 30(1), pages 217-229.
    6. M. Isabel Sánchez-Hernández & Emerson W. Mainardes, 2016. "University social responsibility: a student base analysis in Brazil," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 13(2), pages 151-169, July.
    7. Oleg V. Petrenko & Federico Aime & Jason Ridge & Aaron Hill, 2016. "Corporate social responsibility or CEO narcissism? CSR motivations and organizational performance," Strategic Management Journal, Wiley Blackwell, vol. 37(2), pages 262-279, February.
    8. Luis Rodriguez-Dominguez & Isabel Gallego-Alvarez & Isabel Garcia-Sanchez, 2009. "Corporate Governance and Codes of Ethics," Journal of Business Ethics, Springer, vol. 90(2), pages 187-202, December.
    9. Dafna M. DiSegni & Moshe Huly & Sagi Akron, 2015. "Corporate social responsibility, environmental leadership and financial performance," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(1), pages 131-148, March.
    10. Dirk Matten & Jeremy Moon, 2007. "Pan-European Approach. A Conceptual Framework for Understanding CSR," Springer Books, in: Walther Ch Zimmerli & Markus Holzinger & Klaus Richter (ed.), Corporate Ethics and Corporate Governance, pages 179-199, Springer.
    11. Mehdi Taghian & Clare D’Souza & Michael Polonsky, 2015. "A stakeholder approach to corporate social responsibility, reputation and business performance," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(2), pages 340-363, June.
    12. Assâad El Akremi & Jean-Pascal Gond & Valérie Swaen & Kenneth de Roeck & Jacques Igalens, 2018. "How Do Employees Perceive Corporate Responsibility? Development and Validation of a Multidimensional Corporate Stakeholder Responsibility Scale," Post-Print halshs-01520959, HAL.
    13. Duygu Turker, 2009. "Measuring Corporate Social Responsibility: A Scale Development Study," Journal of Business Ethics, Springer, vol. 85(4), pages 411-427, April.
    14. Andrea Pérez & Patricia Martínez & Ignacio Rodríguez del Bosque, 2013. "The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry," Service Business, Springer;Pan-Pacific Business Association, vol. 7(3), pages 459-481, September.
    15. Alejandro Alvarado-Herrera & Enrique Bigne & Joaquín Aldas-Manzano & Rafael Curras-Perez, 2017. "A Scale for Measuring Consumer Perceptions of Corporate Social Responsibility Following the Sustainable Development Paradigm," Journal of Business Ethics, Springer, vol. 140(2), pages 243-262, January.
    16. Shveta Kapoor & H.S. Sandhu, 2010. "Does it Pay to be Socially Responsible? An Empirical Examination of Impact of Corporate Social Responsibility on Financial Performance," Global Business Review, International Management Institute, vol. 11(2), pages 185-208, June.
    17. Marin Burcea & Paul Marinescu, 2011. "Students’ Perceptions on Corporate Social Responsibility at the Academic Level. Case Study: The Faculty of Administration and Business, University of Bucharest," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(29), pages 207-220, February.
    18. Stephen Fowler & C. Hope, 2007. "A Critical Review of Sustainable Business Indices and their Impact," Journal of Business Ethics, Springer, vol. 76(3), pages 243-252, December.
    19. Li Sun & T. Robert Yu, 2015. "The impact of corporate social responsibility on employee performance and cost," Review of Accounting and Finance, Emerald Group Publishing Limited, vol. 14(3), pages 262-284, August.
    20. David J. Collison & George Cobb & David M. Power & Lorna A. Stevenson, 2008. "The financial performance of the FTSE4Good indices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 15(1), pages 14-28, January.
    21. Sean Valentine & Gary Fleischman, 2008. "Ethics Programs, Perceived Corporate Social Responsibility and Job Satisfaction," Journal of Business Ethics, Springer, vol. 77(2), pages 159-172, January.
    22. Elena Escrig-Olmedo & Maria Jesus Munoz-Torres & Maria Angeles Fernandez-Izquierdo, 2010. "Socially responsible investing: sustainability indices, ESG rating and information provider agencies," International Journal of Sustainable Economy, Inderscience Enterprises Ltd, vol. 2(4), pages 442-461.
    23. Dennis Yao Dzansi & Marius Pretorius, 2009. "The development and structural confirmation of an instrument for measuring the social responsibility of small and micro business in the African context," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 5(4), pages 450-463, October.
    24. R. Rohini & B. Mahadevappa, 2010. "Social responsibility of hospitals: an Indian context," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 6(2), pages 268-285, June.
    25. Martin Loosemore & Benson Teck Heng Lim, 2017. "Linking corporate social responsibility and organizational performance in the construction industry," Construction Management and Economics, Taylor & Francis Journals, vol. 35(3), pages 90-105, March.
    26. Aliyu Baba Usman & Noor Afza Binti Amran, 2015. "Corporate social responsibility practice and corporate financial performance: evidence from Nigeria companies," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(4), pages 749-763, October.
    27. Victoria Smith & Peter Langford, 2011. "Responsible or redundant? Engaging the workforce through corporate social responsibility," Australian Journal of Management, Australian School of Business, vol. 36(3), pages 425-447, December.
    28. Wing Chow & Yang Chen, 2012. "Corporate Sustainable Development: Testing a New Scale Based on the Mainland Chinese Context," Journal of Business Ethics, Springer, vol. 105(4), pages 519-533, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Habarurema Jean Baptiste & Yan Guang Cai & A. Y. M. Atiquil Islam & Nzabalirwa Wenceslas, 2022. "A Systematic Review of University Social Responsibility in Post-Conflict Societies: The Case of the Great Lakes Region of East Africa," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 164(1), pages 439-475, November.
    2. Mirna Leko Šimić & Ekta Sharma & Željka Kadlec, 2022. "Students’ Perceptions and Attitudes toward University Social Responsibility: Comparison between India and Croatia," Sustainability, MDPI, vol. 14(21), pages 1-14, October.
    3. Rosane Maria Seibert & Clea Beatriz Macagnan & Robert Dixon, 2021. "Priority Stakeholders’ Perception: Social Responsibility Indicators," Sustainability, MDPI, vol. 13(3), pages 1-22, January.
    4. Víctor Meseguer-Sánchez & Emilio Abad-Segura & Luis Jesús Belmonte-Ureña & Valentín Molina-Moreno, 2020. "Examining the Research Evolution on the Socio-Economic and Environmental Dimensions on University Social Responsibility," IJERPH, MDPI, vol. 17(13), pages 1-30, July.
    5. Muhammet Usak & Ming Yuan Hsieh & Yung-Kuan Chan, 2021. "A Concretizing Research on Making Higher-Education Sustainability Count," Sustainability, MDPI, vol. 13(5), pages 1-14, March.
    6. Chia-Hui Hung & Cheng-Yi Huang & Yu-Ming Wang & Yi-Ching Li & Yung-Chuan Ho, 2022. "The Literacy-Based Scale for Measuring Reflections on a University Social Responsibility Curriculum: Development and Validation," IJERPH, MDPI, vol. 19(8), pages 1-15, April.
    7. Ronald Campoverde-Aguirre & Mauricio Carvache-Franco & Wilmer Carvache-Franco & María Almeida-Cabrera, 2022. "Analysis of the Quality of Service in Gastronomic Festivals," Sustainability, MDPI, vol. 14(21), pages 1-17, November.
    8. Marcin Zemigala, 2020. "Spoleczna odpowiedzialnosc biznesu i spoleczna odpowiedzialnosc nauki – w poszukiwaniu analogii," Research Reports, University of Warsaw, Faculty of Management, vol. 1(32), pages 108-120.
    9. Dolores Gallardo-Vázquez & José Antonio Folgado-Fernández & Francisco Hipólito-Ojalvo & Luis Enrique Valdez-Juárez, 2020. "Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction," Social Sciences, MDPI, vol. 9(2), pages 1-21, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khawaja Fawad Latif & Aymen Sajjad, 2018. "Measuring corporate social responsibility: A critical review of survey instruments," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1174-1197, November.
    2. Jinhua Li & Yongyi Chen & Qiankai Qing, 2021. "Differentiated consumer responses to corporate social responsibility domains moderated by corporate social responsibility perceptions: A Kano model‐based perspective," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(6), pages 1606-1619, November.
    3. Francisco González Santa Cruz & Iliana Loor Alcívar & Nelly Moreira Mero & Amalia Hidalgo-Fernández, 2020. "Analysis of the Dimensions of Corporate Social Responsibility: Study Applied to Co-operativism in Ecuador," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 148(2), pages 517-534, April.
    4. Gullifor, Daniel P. & Petrenko, Oleg V. & Chandler, Jeffrey A. & Quade, Matthew J. & Rouba, Yury, 2023. "Employee reactions to perceived CSR: The influence of the ethical environment on OCB engagement and individual performance," Journal of Business Research, Elsevier, vol. 161(C).
    5. Mario Morales-Parragué & Luis Araya-Castillo & Fidel Molina-Luque & Hugo Moraga-Flores, 2022. "Scientometric Analysis of Research on Corporate Social Responsibility," Sustainability, MDPI, vol. 14(4), pages 1-22, February.
    6. Castaldo, Sandro & Ciacci, Andrea & Penco, Lara, 2023. "Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    7. Astrid Kainzbauer & Parisa Rungruang & Philip Hallinger, 2021. "How Does Research on Sustainable Human Resource Management Contribute to Corporate Sustainability: A Document Co-Citation Analysis, 1982–2021," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    8. Paraskevi (Evi) Dekoulou & Anna Anastasopoulou & Panagiotis Trivellas, 2023. "Employee Performance Implications of CSR for Organizational Resilience in the Banking Industry: The Mediation Role of Psychological Empowerment," Sustainability, MDPI, vol. 15(15), pages 1-20, August.
    9. Mónica Santana & Rafael Morales-Sánchez & Susana Pasamar, 2020. "Mapping the Link between Corporate Social Responsibility (CSR) and Human Resource Management (HRM): How Is This Relationship Measured?," Sustainability, MDPI, vol. 12(4), pages 1-28, February.
    10. Víctor Meseguer-Sánchez & Emilio Abad-Segura & Luis Jesús Belmonte-Ureña & Valentín Molina-Moreno, 2020. "Examining the Research Evolution on the Socio-Economic and Environmental Dimensions on University Social Responsibility," IJERPH, MDPI, vol. 17(13), pages 1-30, July.
    11. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    12. Hajdu, Anna & Daziano, Marcos F. & Visser, Oane, 2021. "Institutions and individual values motivating corporate social responsibility activities in large farms and agroholdings," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 24(4), April.
    13. Iskandar Zainuddin Rela & Abd Hair Awang & Zaimah Ramli & Sarmila Md Sum & Meisanti Meisanti, 2020. "Effects of environmental corporate social responsibility on environmental well‐being perception and the mediation role of community resilience," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2176-2187, September.
    14. Mark Anthony Camilleri, 2021. "The Employees’ State of Mind during COVID-19: A Self-Determination Theory Perspective," Sustainability, MDPI, vol. 13(7), pages 1-17, March.
    15. Yue Qi, 2018. "On outperforming social-screening-indexing by multiple-objective portfolio selection," Annals of Operations Research, Springer, vol. 267(1), pages 493-513, August.
    16. Tiina Onkila & Bhavesh Sarna, 2022. "A systematic literature review on employee relations with CSR: State of art and future research agenda," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 435-447, March.
    17. Madeeha Zafar & Imran Ali, 2016. "The Influence of Corporate Social Responsibility on Employee Commitment: The Mediating Role of Employee Company Identification," Asian Social Science, Canadian Center of Science and Education, vol. 12(12), pages 262-262, December.
    18. Valerie Priscilla Goby & Catherine Nickerson, 2016. "Conceptualization of CSR Among Muslim Consumers in Dubai: Evolving from Philanthropy to Ethical and Economic Orientations," Journal of Business Ethics, Springer, vol. 136(1), pages 167-179, June.
    19. Raymond J. Jones & Timothy M. Reilly & Marcus Z. Cox & Brooklyn M. Cole, 2017. "Gender Makes a Difference: Investigating Consumer Purchasing Behavior and Attitudes Toward Corporate Social Responsibility Policies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(2), pages 133-144, March.
    20. Bonnie Simpson & Jennifer L. Robertson & Katherine White, 2020. "How Co-creation Increases Employee Corporate Social Responsibility and Organizational Engagement: The Moderating Role of Self-Construal," Journal of Business Ethics, Springer, vol. 166(2), pages 331-350, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:soinre:v:140:y:2018:i:2:d:10.1007_s11205-017-1794-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.