IDEAS home Printed from https://ideas.repec.org/a/spr/qualqt/v47y2013i6p3559-3573.html
   My bibliography  Save this article

Key factors affecting the hospital performance: a qualitative study using fuzzy logic

Author

Listed:
  • Mohamad-Ali Afsharkazemi
  • Jila Manouchehri
  • Mojtaba Salarifar
  • Amir Nasiripour

Abstract

Identifying the key factors affecting the hospital performance helps better planning for hospital high performance. The purpose of this study is to provide a combination of qualitative and quantitative methods to investigate the hospital performance. In the qualitative section of this study, factors associated with hospital performance were detected using literature review, interviews, and expert panels. The findings analyzed by one sample t test and categorized by framework analysis method. In the quantitative section of this study, both direct and indirect relationships between factors were measured by using fuzzy Decision Making Trial and Evaluation Laboratory technique to detect influencing and influenced factors. Finally the key factors affecting the hospital performance were detected. Copyright Springer Science+Business Media B.V. 2013

Suggested Citation

  • Mohamad-Ali Afsharkazemi & Jila Manouchehri & Mojtaba Salarifar & Amir Nasiripour, 2013. "Key factors affecting the hospital performance: a qualitative study using fuzzy logic," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(6), pages 3559-3573, October.
    • Handle: RePEc:spr:qualqt:v:47:y:2013:i:6:p:3559-3573
    DOI: 10.1007/s11135-012-9739-7
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11135-012-9739-7
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11135-012-9739-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jay J. Shen, 2007. "Health information technology: will it make higher quality and more efficient healthcare delivery possible?," International Journal of Public Policy, Inderscience Enterprises Ltd, vol. 2(3/4), pages 281-297.
    2. Smith, Anne & Houghton, Susan M. & Hood, Jacqueline N. & Ryman, Joel A., 2006. "Power relationships among top managers: Does top management team power distribution matter for organizational performance?," Journal of Business Research, Elsevier, vol. 59(5), pages 622-629, May.
    3. Allan P. O. Williams, 2006. "Leadership in Change," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 15, pages 200-220, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. A. Azadeh & M. Ameli & N. Alisoltani & S. Motevali Haghighi, 2016. "A unique fuzzy multi-control approach for continuous quality improvement in a radio therapy department," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(6), pages 2469-2493, November.
    2. Yang Liu & Zhi-Ping Fan & Yan-Ping Jiang, 2018. "Satisfied surgeon–patient matching: a model-based method," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(6), pages 2871-2891, November.
    3. Fu Chen & Der-Jang Chi, 2015. "Application of a new DEMATEL to explore key factors of China’s corporate social responsibility: evidence from accounting experts," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(1), pages 135-154, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wang Kai, 2019. "Towards a Taxonomy of Idea Generation Techniques," Foundations of Management, Sciendo, vol. 11(1), pages 65-80, January.
    2. Thomas Lans & Wim Hulsink & Herman Baert & Martin Mulder, 2008. "Entrepreneurship Education And Training In A Small Business Context: Insights From The Competence-Based Approach," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 363-383.
    3. Akbar Ali, 2012. "Leadership and its Influence in Organizations ¨C A Review of Intellections," International Journal of Learning and Development, Macrothink Institute, vol. 2(6), pages 73-85, December.
    4. Antonella Biscione & Dorothée Boccanfuso & Raul Caruso & Annunziata Felice, 2022. "The innovation gender gap in transition countries," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 39(2), pages 493-516, July.
    5. Nicolai PETROVSKY, 2011. "Measuring The Performance Of Federal Agencies And Programs In The Usa: An Overview And Some Reflections," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 17-26, June.
    6. Smith, Lisa & Rees, Patricia & Murray, Noel, 2016. "Turning entrepreneurs into intrapreneurs: Thomas Cook, a case-study," Tourism Management, Elsevier, vol. 56(C), pages 191-204.
    7. Sopiah ., 2013. "The Effect of Compensation toward Job Satisfaction and Job Performance of Outsourcing Employees of Syariah Banks in Malang Indonesai," International Journal of Learning and Development, Macrothink Institute, vol. 3(2), pages 77-91, April.
    8. Seda KIZIL & Atılhan NAKTİYOK, 2019. "Bu araştırmanın temel amacı, yöneticilerin göstermiş olduğu stratejik liderlik davranışlarının çalışanlarda oluşan kurumsal itibar algısı üzerindeki etkisinde kurumsal sosyal sorumluluğun (KSS) rolünü," Istanbul Business Research, Istanbul University Business School, vol. 48(1), pages 64-83, May.
    9. Dr. Oris Guillaume & Dr. Andrew Honeycutt & Dr. Craig S. Cleveland, 2012. "Servant Leadership Trends Impact on 21st Century Business," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 2(5), pages 1-7, October.
    10. Trkman, Peter, 2010. "The critical success factors of business process management," International Journal of Information Management, Elsevier, vol. 30(2), pages 125-134.
    11. Valtteri Kaartemo & Helena Känsäkoski, 2018. "Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction," SAGE Open, , vol. 8(4), pages 21582440188, December.
    12. G. M. Azmal Ali Quaosar, 2018. "Adoption of Human Resource Information Systems in Developing Countries: An Empirical Study," International Business Research, Canadian Center of Science and Education, vol. 11(4), pages 133-141, April.
    13. Sadia Shakeel & Muhammad Majid Khan & Rao Aamir Ali Khan & Bahaudin G. Mujtaba, 2022. "Linking Personality Traits, Self-Efficacy and Burnout of Teachers in Public Schools: Does School Climate Play a Moderating Role?," Public Organization Review, Springer, vol. 22(1), pages 19-39, March.
    14. MacIntosh, Eric W. & Doherty, Alison, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Elsevier, vol. 13(2), pages 106-117, May.
    15. Hutzschenreuter, Thomas & Horstkotte, Julian, 2013. "Performance effects of international expansion processes: The moderating role of top management team experiences," International Business Review, Elsevier, vol. 22(1), pages 259-277.
    16. Mohammed-Aminu Sanda & Pearl Adjei-Benin, 2011. "How is the Firm Dealing with the Merger?A Study of Employee Satisfaction with the Change Process," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 2(2), pages 28-37, June.
    17. James K. Hazy, 2012. "Leading large: emergent learning and adaptation in complex social networks," International Journal of Complexity in Leadership and Management, Inderscience Enterprises Ltd, vol. 2(1/2), pages 52-73.
    18. Feiran Dong & Yongzhen Xie & Linjun Cao, 2019. "Board Power Hierarchy, Corporate Mission, and Green Performance," Sustainability, MDPI, vol. 11(18), pages 1-27, September.
    19. Petia Genkova & Anna Gajda, 2017. "Culture or Culture of Participation: A Success Factor by International Mergers and Acquisitions?," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(4), pages 157-157, March.
    20. Pritzker, Suzanne & LaChapelle, Alicia & Tatum, Jeremy, 2012. "“We need their help”: Encouraging and discouraging adolescent civic engagement through Photovoice," Children and Youth Services Review, Elsevier, vol. 34(11), pages 2247-2254.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:qualqt:v:47:y:2013:i:6:p:3559-3573. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.