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The influence of organizational culture on job satisfaction and intention to leave

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  • MacIntosh, Eric W.
  • Doherty, Alison

Abstract

This investigation examined the impact of organizational culture on job satisfaction and intention to leave the organization through a survey of fitness staff. Organizational culture is commonly known as the values, beliefs and basic assumptions that help guide and coordinate member behaviour. The Cultural Index for Fitness Organizations (CIFO) was developed to measure organizational culture in the fitness industry specifically. Exploratory factor analysis revealed eight factors that represent cultural dimensions common to this context: staff competency, atmosphere, connectedness, formalization, sales, service-equipment, service-programs, and organizational presence. Path analysis was used to examine the relationship among the organizational culture factors, job satisfaction and intention to leave. Results produced a partially mediated model of organizational culture that explained 14.3% of the variance in job satisfaction and 50.3% of the variance with intention to leave the organization. The findings highlight the multidimensionality of organizational culture and its complexity in the fitness industry.

Suggested Citation

  • MacIntosh, Eric W. & Doherty, Alison, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Elsevier, vol. 13(2), pages 106-117, May.
    • Handle: RePEc:eee:spomar:v:13:y:2010:i:2:p:106-117
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    References listed on IDEAS

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    1. Eric MacIntosh & Alison Doherty, 2007. "Extending the Scope of Organisational Culture: The External Perception of an Internal Phenomenon," Sport Management Review, Taylor & Francis Journals, vol. 10(1), pages 45-64, January.
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    8. Simovic, Olivera & Perovic, Djurdjica & Raicevic, Milica, 2019. "The Relationship Between Organizational Culture and Employees’ Satisfaction Shown on the Example of Tourism Businesses in Montenegro," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 349-358, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
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    11. Nebojša Janićijević & Gordana Nikčević & Vladimir Vasić, 2018. "The Influence Of Organizational Culture On Job Satisfaction," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 63(219), pages 83-114, October –.
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