Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction
Author
Abstract
Suggested Citation
DOI: 10.1177/2158244018820482
Download full text from publisher
References listed on IDEAS
- A. John Orzano & Claire R. McInerney & Davida Scharf & Alfred F. Tallia & Benjamin F. Crabtree, 2008. "A knowledge management model: Implications for enhancing quality in health care," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(3), pages 489-505, February.
- Rudolf R. Sinkovics & Elfriede Penz & Pervez N. Ghauri, 2008. "Enhancing the Trustworthiness of Qualitative Research in International Business," Management International Review, Springer, vol. 48(6), pages 689-714, December.
- Crié, Dominique & Chebat, Jean-Charles, 2013.
"Health marketing: Toward an integrative perspective,"
Journal of Business Research, Elsevier, vol. 66(1), pages 123-126.
- D. Crie & J.Ch. Chebat, 2013. "Health marketing : towards an integrative perspective," Post-Print hal-00803705, HAL.
- Kimiz Dalkir, 2011. "Knowledge Management in Theory and Practice," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262015080, December.
- Max Boisot & Agustí Canals, 2004. "Data, information and knowledge: have we got it right?," Journal of Evolutionary Economics, Springer, vol. 14(1), pages 43-67, January.
- Hulda G. Black & Andrew S. Gallan, 2015. "Transformative service networks: cocreated value as well-being," The Service Industries Journal, Taylor & Francis Journals, vol. 35(15-16), pages 826-845, November.
- L. Plé & R. Chumpitaz, 2010. "Not always co-creation: introducing interactional co-destruction of value in service-dominant logic," Post-Print halshs-00588239, HAL.
- Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
- Zinkhan, George M. & Balazs, Anne L., 2004. "A stakeholder-integrated approach to health care management," Journal of Business Research, Elsevier, vol. 57(9), pages 984-989, September.
- Anderson, Laurel & Ostrom, Amy L. & Corus, Canan & Fisk, Raymond P. & Gallan, Andrew S. & Giraldo, Mario & Mende, Martin & Mulder, Mark & Rayburn, Steven W. & Rosenbaum, Mark S. & Shirahada, Kunio & W, 2013. "Transformative service research: An agenda for the future," Journal of Business Research, Elsevier, vol. 66(8), pages 1203-1210.
- Wendy Hardyman & Kate L. Daunt & Martin Kitchener, 2015. "Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda," Public Management Review, Taylor & Francis Journals, vol. 17(1), pages 90-107, January.
- Allan P. O. Williams, 2006. "Leadership in Change," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 15, pages 200-220, Palgrave Macmillan.
- Dubois, Anna & Gadde, Lars-Erik, 2002. "Systematic combining: an abductive approach to case research," Journal of Business Research, Elsevier, vol. 55(7), pages 553-560, July.
- Tomoyoshi Yamazaki & Katsuhiro Umemoto, 2010. "Knowledge Management of Healthcare by Clinical-Pathways," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 9(02), pages 119-125.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Le Nguyen Hau & Pham Ngoc Tram Anh & Pham Ngoc Thuy, 2017. "The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service," Service Business, Springer;Pan-Pacific Business Association, vol. 11(2), pages 253-277, June.
- Kuppelwieser, Volker G. & Finsterwalder, Jörg, 2016. "Transformative service research and service dominant logic: Quo Vaditis?," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 91-98.
- Vieira, Alessandro Diogo & Leite, Higor & Volochtchuk, Ana Vitória Lachowski, 2022. "The impact of voice assistant home devices on people with disabilities: A longitudinal study," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
- Jim Broch Skarli, 2021. "Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users," Administrative Sciences, MDPI, vol. 11(1), pages 1-17, February.
- Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika, 2014. "From selling to supporting – Leveraging mobile services in the context of food retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 26-36.
- Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
- Plé, Loïc & Demangeot, Catherine, 2020. "Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems," Journal of Business Research, Elsevier, vol. 117(C), pages 886-896.
- Rudolf R. Sinkovics & Eva A. Alfoldi, 2012. "Progressive Focusing and Trustworthiness in Qualitative Research," Management International Review, Springer, vol. 52(6), pages 817-845, December.
- Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2024.
"Public service logic and the creation of value propositions through framing,"
Public Management Review, Taylor & Francis Journals, vol. 26(2), pages 399-420, February.
- Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2022. "Public service logic and the creation of value propositions through framing," Post-Print hal-04467750, HAL.
- Thomas Schulz & Markus Böhm & Heiko Gewald & Zehra Celik & Helmut Krcmar, 2020. "The Negative Effects of Institutional Logic Multiplicity on Service Platforms in Intermodal Mobility Ecosystems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(5), pages 417-433, October.
- Polsa, Pia, 2013. "The crossover-dialog approach: The importance of multiple methods for international business," Journal of Business Research, Elsevier, vol. 66(3), pages 288-297.
- Fu, Xiaolan & Ghauri, Pervez & Ogbonna, Nwamaka & Xing, Xiaoqiang, 2023. "Platform-based business model and entrepreneurs from Base of the Pyramid," Technovation, Elsevier, vol. 119(C).
- David Fleischman & Maria Raciti & Meredith Lawley, 2015. "Degrees of co-creation: an exploratory study of perceptions of international students' role in community engagement experiences," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 25(1), pages 85-103, January.
- Steils, Nadia & Obaidalahe, Zakia, 2020. "“Social food”: Food literacy co-construction and distortion on social media," Food Policy, Elsevier, vol. 95(C).
- Colman, Helene Loe, 2020. "Facilitating integration and maintaining autonomy: The role of managerial action and interaction in post-acquisition cabability transfer," Journal of Business Research, Elsevier, vol. 109(C), pages 148-160.
- Wang, Xueqin & Wong, Yiik Diew & Liu, Feng & Yuen, Kum Fai, 2023. "Consumers' paradoxical motives of co-creation: From self-service technology to crowd-sourcing platform," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
- Giuseppe Russo & Andrea Moretta Tartaglione & Ylenia Cavacece, 2019. "Empowering Patients to Co-Create a Sustainable Healthcare Value," Sustainability, MDPI, vol. 11(5), pages 1-20, March.
- Linda D. Hollebeek & Moira K. Clark & Wafa Hammedi & René Arvola, 2021. "Cocreated brand value: theoretical model and propositions," Journal of Brand Management, Palgrave Macmillan, vol. 28(4), pages 413-428, July.
- Akter, Shahriar & Babu, Mujahid Mohiuddin & Hossain, Md Afnan & Hani, Umme, 2022. "Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare," Journal of Business Research, Elsevier, vol. 140(C), pages 95-106.
- Tian, Chao & Tu, Kai & Sui, Haiqing & Sun, Qi, 2024. "Value co-creation in shared mobility: The case of carpooling in China," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
More about this item
Keywords
value co-creation; health service; knowledge management; transformative service; value co-destruction;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:8:y:2018:i:4:p:2158244018820482. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.