Local e-government and user satisfaction with city portals – the citizens’ service preference perspective
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DOI: 10.1007/s12208-015-0149-0
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- Taqwa Hariguna & Athapol Ruangkanjanases & Sarmini, 2021. "Public Behavior as an Output of E-Government Service: The Role of New Technology Integrated in E-Government and Antecedent of Relationship Quality," Sustainability, MDPI, vol. 13(13), pages 1-20, July.
- Manuel Rey-Moreno & Cayetano Medina-Molina & Ramón Barrera-Barrera, 2018. "Multichannel strategies in public services: levels of satisfaction and citizens’ preferences," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 15(1), pages 9-24, March.
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Keywords
Local e-government; E-government city portals; User satisfaction; Binary logistic regression; Mixed method approach;All these keywords.
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