From business concept innovation to a business system: a case study of a virtual city portal
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- Bernd W. Wirtz & Oliver Tuna Kurtz, 2016. "Local e-government and user satisfaction with city portals – the citizens’ service preference perspective," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 13(3), pages 265-287, October.
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business models; business concept innovation; business systems; value networks; community portals; virtual city; e-government; electronic government; customer needs; customer value; value flows; e-services; online services.;All these keywords.
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