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Workplace Ostracism and Work Engagement: The Moderating Role of Neuroticism

Author

Listed:
  • Cigdem Kaya

    (Istanbul Arel University)

  • Goksel Ataman

    (Marmara University)

  • Birsen Yener Ayd?n

    (Marmara University)

Abstract

This study investigates the relationship between workplace ostracism and work engagement of the employees in the local governments and whether neuroticism, one of the personality traits, has a role on this relationship. Convenience sampling was used and data were obtained from a sample of 369 employees from various municipalities. The results show that there is a negative relationship between workplace ostracism and work engagement. Moreover, neuroticism moderates the negative relationship between workplace ostracism and work engagement. Overall, the results show that work engagement decreases as workplace ostracism increases, and highly neurotic employees are more negatively affected by workplace ostracism. Local governments may utilize the results in their efforts to create an environment fostering work engagement. Leaders may apply the study outcomes about the role of employee personality and workplace ostracism to improve their service performance.

Suggested Citation

  • Cigdem Kaya & Goksel Ataman & Birsen Yener Ayd?n, 2017. "Workplace Ostracism and Work Engagement: The Moderating Role of Neuroticism," International Journal of Business and Management, International Institute of Social and Economic Sciences, vol. 5(2), pages 17-28, November.
    • Handle: RePEc:sek:jijobm:v:5:y:2017:i:2:p:17-28
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    References listed on IDEAS

    as
    1. Long‐Zeng Wu & Frederick Hong‐kit Yim & Ho Kwong Kwan & Xiaomeng Zhang, 2012. "Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress," Journal of Management Studies, Wiley Blackwell, vol. 49(1), pages 178-199, January.
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    More about this item

    Keywords

    Workplace ostracism; Work engagement; Neuroticism; Local governments;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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