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Seagull management and the control of nursing work

Author

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  • Hannah Cooke

    (University Of Manchester)

Abstract

This article considers data from a qualitative study of discipline and misconduct in nursing. It outlines the ways in which the study can inform our understanding of changes in the control of nursing work. Specifically it considers evidence for work intensification in nursing and contrasts this with policy pronouncements, which have proclaimed that nurses have been empowered by recent changes. The study found that empowerment often implied increased responsibility accompanied by tightened control. Some nurses described their managers as ‘seagull’ managers and the article elaborates what was meant by that term. The four key features of seagull management were: distance, distrust, destructive criticism, and a defensive culture.

Suggested Citation

  • Hannah Cooke, 2006. "Seagull management and the control of nursing work," Work, Employment & Society, British Sociological Association, vol. 20(2), pages 223-243, June.
    • Handle: RePEc:sae:woemps:v:20:y:2006:i:2:p:223-243
    DOI: 10.1177/0950017006064112
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    References listed on IDEAS

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    1. Damian Grimshaw, 1999. "Changes in Skills-Mix and Pay Determination among the Nursing Workforce in the UK," Work, Employment & Society, British Sociological Association, vol. 13(2), pages 295-328, June.
    2. Stephen Ackroyd & Sharon Bolton, 1999. "It is not Taylorism: Mechanisms of Work Intensification in the Provision of Gynaecological Services in a NHS Hospital," Work, Employment & Society, British Sociological Association, vol. 13(2), pages 369-387, June.
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    Cited by:

    1. McGovern, Patrick, 2014. "Contradictions at work: a critical review," LSE Research Online Documents on Economics 45188, London School of Economics and Political Science, LSE Library.
    2. McDonald, Ruth & Campbell, Stephen & Lester, Helen, 2009. "Practice nurses and the effects of the new general practitioner contract in the English National Health Service: The extension of a professional project?," Social Science & Medicine, Elsevier, vol. 68(7), pages 1206-1212, April.

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