IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v16y2019i7p1114-d217925.html
   My bibliography  Save this article

Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations

Author

Listed:
  • Ion Popa

    (Department of Management, The Bucharest University of Economic Studies, Bucharest 010374, Romania)

  • Simona Cătălina Ștefan

    (Department of Management, The Bucharest University of Economic Studies, Bucharest 010374, Romania)

Abstract

Despite the increasing emphasis placed on knowledge management (KM) by the business sector and the common belief that creating, acquiring, sharing, and the use of knowledge enable individuals, teams, and communities to achieve superior performance, within the healthcare context, there is still room from improvements from both the theoretical and empirical perspectives. The purpose of this paper is to outline the contribution of KM process to the social- and economic-related outcomes in the context of health organizations. Given the theoretical approach on the considered concepts and their relationships, a conceptual model and seven research hypotheses were proposed. The empirical data were provided by a cross-sectional investigation including 459 medical and nonmedical employees of Romanian heath organizations, selected by a mixed method sampling procedure. A partial least squares structural equation modeling (PLS-SEM) approach was selected to provide information on the relevance and significance of the first- and second-order constructs, test the hypotheses, and conduct an importance performance matrix analysis. The PLS-SEM estimation showed positive and significant relationships between KM process and quality of healthcare, and organizational-level social and economic outcomes. Moreover, the research results provided evidences for the complex complementary mediation of the quality of healthcare and social-related outcomes on the relationships between KM process and social and economic outcomes. The theoretical and managerial implications are discussed and suggestions for future research are provided at the end of the paper.

Suggested Citation

  • Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:7:p:1114-:d:217925
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/16/7/1114/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/16/7/1114/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ioanna Karamitri & Michael A. Talias & Thalia Bellali, 2017. "Knowledge management practices in healthcare settings: a systematic review," International Journal of Health Planning and Management, Wiley Blackwell, vol. 32(1), pages 4-18, January.
    2. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    3. Zheng, Wei & Yang, Baiyin & McLean, Gary N., 2010. "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management," Journal of Business Research, Elsevier, vol. 63(7), pages 763-771, July.
    4. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Kashif Mahmood, 2018. "Enablers Supporting the Implementation of Knowledge Management in the Healthcare of Pakistan," IJERPH, MDPI, vol. 15(12), pages 1-22, December.
    5. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Shahbaz Khan, 2018. "Barriers to Knowledge Management in the Health Sector of Pakistan," Sustainability, MDPI, vol. 10(11), pages 1-22, November.
    6. Ion Popa & Simona Catalina ?tefan & Cristina Morarescu & Claudiu Cicea, 2018. "Research regarding the Influence of Knowledge Management Practices on Employee Satisfaction in the Romanian Healthcare System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(49), pages 553-553, August.
    7. Zulfiqar Ali & Hongyi Sun & Murad Ali, 2017. "The Impact of Managerial and Adaptive Capabilities to Stimulate Organizational Innovation in SMEs: A Complementary PLS–SEM Approach," Sustainability, MDPI, vol. 9(12), pages 1-23, November.
    8. repec:aud:audfin:v:20:y:2018:i:49:p:553 is not listed on IDEAS
    9. A. John Orzano & Claire R. McInerney & Davida Scharf & Alfred F. Tallia & Benjamin F. Crabtree, 2008. "A knowledge management model: Implications for enhancing quality in health care," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(3), pages 489-505, February.
    10. John Hulland, 1999. "Use of partial least squares (PLS) in strategic management research: a review of four recent studies," Strategic Management Journal, Wiley Blackwell, vol. 20(2), pages 195-204, February.
    11. Sabina Nuti & Chiara Seghieri & Milena Vainieri, 2013. "Assessing the effectiveness of a performance evaluation system in the public health care sector: some novel evidence from the Tuscany region experience," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(1), pages 59-69, February.
    12. Kimiz Dalkir, 2011. "Knowledge Management in Theory and Practice," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262015080, April.
    13. Ettore Bolisani & Constantin Bratianu, 2018. "Emergent Knowledge Strategies," Knowledge Management and Organizational Learning, Springer, number 978-3-319-60657-6, December.
    14. Mohammad Q. Ahmad Al-Qarioti, 2015. "The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(4), pages 36-54.
    15. Cezar - Petre SIMION & Victor RADU, 2009. "Relationship between Organisation Culture and Knowledge Management in SME’s," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(4), pages 781-790, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yan Hong & Gangwei Cai & Zhoujin Mo & Weijun Gao & Lei Xu & Yuanxing Jiang & Jinming Jiang, 2020. "The Impact of COVID-19 on Tourist Satisfaction with B&B in Zhejiang, China: An Importance–Performance Analysis," IJERPH, MDPI, vol. 17(10), pages 1-19, May.
    2. Alina Nicoleta DOBRE & Andreea BREAZU & Simona Catalina STEFAN, 2021. "The Influence Of Romanian Students’ Choices In Higher Education On Employment Rate And Job Satisfaction," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(1), pages 735-746, November.
    3. Mohammad Alboliteeh & Maha Sanat Alrashidi & Nojoud Alrashedi & Analita Gonzales & Romeo Jr Mostoles & Eddieson Pasay-an & Wireen Leila Dator, 2022. "Knowledge Management and Sustainability Performance of Hospital Organisations: The Healthcare Managers’ Perspective," Sustainability, MDPI, vol. 15(1), pages 1-11, December.
    4. Ana Alexandra OLARIU & Ștefan Cătălin POPA & Andreea BREAZU & Cătălina Florentina POPA, 2023. "Organizational Performance In The Public And Private Sectors In Romania: The Balanced Scorecard Perspective," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(2), pages 17-28, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Kashif Mahmood, 2019. "Promoting Healthcare Sustainability in Developing Countries: Analysis of Knowledge Management Drivers in Public and Private Hospitals of Pakistan," IJERPH, MDPI, vol. 16(3), pages 1-24, February.
    2. Ioanna Karamitri & Fotis Kitsios & Michael A. Talias, 2020. "Development and Validation of a Knowledge Management Questionnaire for Hospitals and Other Healthcare Organizations," Sustainability, MDPI, vol. 12(7), pages 1-15, March.
    3. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Nidha Khan, 2019. "Developing Sustainable Healthcare Systems in Developing Countries: Examining the Role of Barriers, Enablers and Drivers on Knowledge Management Adoption," Sustainability, MDPI, vol. 11(4), pages 1-31, February.
    4. M. Max Evans & Ilja Frissen & Anthony K. P. Wensley, 2018. "Organisational Information and Knowledge Sharing: Uncovering Mediating Effects of Perceived Trustworthiness Using the PROCESS Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-29, March.
    5. Ziggers, Gerrit Willem & Tjemkes, Brian, 2010. "Dynamics in Inter‐Firm Collaboration: The Impact of Alliance Capabilities on Performance," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 1(2), pages 1-16.
    6. Kawai, Norifumi & Chung, Chul, 2019. "Expatriate utilization, subsidiary knowledge creation and performance: The moderating role of subsidiary strategic context," Journal of World Business, Elsevier, vol. 54(1), pages 24-36.
    7. José Roberto Frega & Alex Antonio Ferraresi & Carlos Olavo Quandt & Claudimar Pereira da Veiga, 2018. "Relationships Among Knowledge Management, Organisational Innovativeness and Performance: Covariance-Based Versus Partial Least-Squares Structural Equation Modelling," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-19, March.
    8. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    9. Valtteri Kaartemo & Helena Känsäkoski, 2018. "Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction," SAGE Open, , vol. 8(4), pages 21582440188, December.
    10. Daniel RUSU, 2022. "Association of Knowledge Management with Strategic Management: Directions and Trends at International Level," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(1), pages 49-66, February.
    11. Claver-Cortés, Enrique & Pertusa-Ortega, Eva M. & Molina-Azorín, José F., 2012. "Characteristics of organizational structure relating to hybrid competitive strategy: Implications for performance," Journal of Business Research, Elsevier, vol. 65(7), pages 993-1002.
    12. Oleg Tilchin & Mohammad Essawi, 2013. "Knowledge Management through Organizational Culture Change," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(5), pages 24-29, September.
    13. Tran Huy Phuong, 2019. "How authentic leadership promotes individual knowledge sharing: viewing from the lens of COR theory," Management & Marketing, Sciendo, vol. 14(4), pages 386-401, December.
    14. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    15. Rossidis Ioannis & Dimitrios Belias, 2020. "Combining Strategic Management with Knowledge Management: Trends and International Perspectives," International Review of Management and Marketing, Econjournals, vol. 10(3), pages 39-45.
    16. Daniel Lovin & Monica Raducan & Alexandru Capatina & Nicoleta Cristache, 2021. "Sustainable Knowledge Transfer from Business Simulations to Working Environments: Correlational vs. Configurational Approach," Sustainability, MDPI, vol. 13(4), pages 1-16, February.
    17. Chux Gervase Iwu & Abdullah Promise Opute & Olayemi Abdullateef Aliyu & Chukuakadibia Eresia-Eke & Tichaona Buzy Musikavanhu & Afeez Olalekan Jaiyeola, 2021. "A Structural Equation Modelling Evaluation of Antecedents and Interconnections of Call Centre Agents’ Intention to Quit," JRFM, MDPI, vol. 14(4), pages 1-21, April.
    18. Jiménez-Jiménez, Daniel & Sanz-Valle, Raquel, 2011. "Innovation, organizational learning, and performance," Journal of Business Research, Elsevier, vol. 64(4), pages 408-417, April.
    19. Douglas Edward Abrahamson & Jane Goodman-Delahunty, 2014. "Impediments to Information and Knowledge Sharing Within Policing," SAGE Open, , vol. 4(1), pages 21582440135, January.
    20. Nanik Kustiningsih & Bambang Tjahjadi & Noorlailie Soewarno, 2022. "Projecting Experience of Technology-Based MSMEs in Indonesia: Role of Absorptive Capacity Matter in Strategic Alliances and Organizational Performance Relationship," Sustainability, MDPI, vol. 14(19), pages 1-19, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:16:y:2019:i:7:p:1114-:d:217925. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.