IDEAS home Printed from https://ideas.repec.org/a/sae/entthe/v13y1989i3p37-52.html
   My bibliography  Save this article

Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance

Author

Listed:
  • James J. Chrisman
  • John Leslie

Abstract

This study investigates the relationships between the types of “outsider†consulting assistance provided by the Small Business Development Center and subsequent changes in the performance of its established small business clients. According to the results of this study, established small business clients appear to benefit more from administrative and operating assistance than they do from strategic assistance. However, the findings also suggest that outsider assistance is most useful when it includes comprehensive attention to strategic, administrative, and operating problems.

Suggested Citation

  • James J. Chrisman & John Leslie, 1989. "Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance," Entrepreneurship Theory and Practice, , vol. 13(3), pages 37-52, April.
    • Handle: RePEc:sae:entthe:v:13:y:1989:i:3:p:37-52
    DOI: 10.1177/104225878901300305
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/104225878901300305
    Download Restriction: no
    File URL: https://libkey.io/10.1177/104225878901300305?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. William Dipietro & Bansi Sawhney, 1977. "Business Failures, Managerial Competence, and Macroeconomic Variables," Entrepreneurship Theory and Practice, , vol. 2(2), pages 4-15, October.
    2. Harry J. Sapienza & Ken G. Smith & Martin J. Gannon, 1988. "Using Subjective Evaluations of Organizational Performance in Small Business Research," Entrepreneurship Theory and Practice, , vol. 12(3), pages 45-54, January.
    3. Macmillan, Ian C. & Zemann, Lauriann & Subbanarasimha, P. N., 1987. "Criteria distinguishing successful from unsuccessful ventures in the venture screening process," Journal of Business Venturing, Elsevier, vol. 2(2), pages 123-137.
    4. Gregory G. Dess & Richard B. Robinson, 1984. "Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit," Strategic Management Journal, Wiley Blackwell, vol. 5(3), pages 265-273, July.
    5. Richard B. Robinson Jr. & Moragea Y. Salem & John E. Logan & John A. Pearce II, 1986. "Planning Activities Related to Independent Retail Firm Performance," Entrepreneurship Theory and Practice, , vol. 11(1), pages 19-26, July.
    6. M. Riaz Khan & Joseph R. Rocha Jr., 1982. "Recurring Managerial Problems in Small Business," Entrepreneurship Theory and Practice, , vol. 7(1), pages 50-58, July.
    7. McMullan, W. Ed & Long, Wayne A. & Graham, James B., 1986. "Assessing economic value added by university-based new-venture outreach programs," Journal of Business Venturing, Elsevier, vol. 1(2), pages 225-240.
    8. Miller, Danny, 1977. "Common syndromes of business failure," Business Horizons, Elsevier, vol. 20(6), pages 43-53, December.
    9. Thomas C. Dandridge & Murphy A. Sewall, 1978. "A Priority Analysis of the Problems of Small Business Managers," Entrepreneurship Theory and Practice, , vol. 3(2), pages 28-36, October.
    10. Robert A. Peterson & George Kozmetsky & Nancy M. Ridgway, 1983. "Perceived Causes of Small Business Failures: A Research Note," Entrepreneurship Theory and Practice, , vol. 8(1), pages 15-19, July.
    11. Alfred M. Pelham, 1985. "Should the SBDC Program be Dismantled?," Entrepreneurship Theory and Practice, , vol. 10(2), pages 41-51, October.
    12. Joseph R. Rocha Jr. & M. Riaz Khan, 1984. "Impact of Counseling on Small Business Performance," Entrepreneurship Theory and Practice, , vol. 9(1), pages 34-43, July.
    13. Jeffre Y. S. Bracker & John N. Pearson, 1986. "Planning and financial performance of small, mature firms," Strategic Management Journal, Wiley Blackwell, vol. 7(6), pages 503-522, November.
    14. Chrisman, James J. & Hoy, Frank & Robinson, Richard Jr., 1987. "New venture development: The costs and benefits of public sector assistance," Journal of Business Venturing, Elsevier, vol. 2(4), pages 315-328.
    15. J. Eric Fredland & Clair E. Morris, 1976. "A Cross Section Analysis of Small Business Failure," Entrepreneurship Theory and Practice, , vol. 1(1), pages 7-18, July.
    16. Bruno, Albert V. & Leidecker, Joel K. & Harder, Joseph W., 1987. "Why firms fail," Business Horizons, Elsevier, vol. 30(2), pages 50-58.
    17. Richard B. Robinson & John A. Pearce, 1983. "The impact of formalized strategic planning on financial performance in small organizations," Strategic Management Journal, Wiley Blackwell, vol. 4(3), pages 197-207, July.
    18. George T. Solomon & K. Mark Weaver, 1983. "Small Business Institute Economic Impact Evaluation," Entrepreneurship Theory and Practice, , vol. 8(1), pages 41-51, July.
    19. Robert A. Peterson, 1984. "Small Business Management Assistance: Needs and Sources," Entrepreneurship Theory and Practice, , vol. 9(2), pages 35-45, October.
    20. Stahrl W. Edmunds, 1979. "Differing Perceptions of Small Business Problems," Entrepreneurship Theory and Practice, , vol. 3(4), pages 1-14, April.
    21. N/A, 1983. "American Journal of Small Business," Entrepreneurship Theory and Practice, , vol. 7(3), pages 61-61, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dirk Oberschachtsiek & Patrycja Scioch, 2015. "The outcome of coaching and training for self-employment. A statistical evaluation of outside assistance support programs for unemployed business founders in Germany [Die Erfolgswirkung von Gründer," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 48(1), pages 1-25, March.
    2. Candida G. Brush, 1992. "Research on Women Business Owners: Past Trends, a New Perspective and Future Directions," Entrepreneurship Theory and Practice, , vol. 16(4), pages 5-30, July.
    3. Shaker A. Zahra & Donald O. Neubaum & Galal M. El–Hagrassey, 2002. "Competitive Analysis and New Venture Performance: Understanding the Impact of Strategic Uncertainty and Venture Origin," Entrepreneurship Theory and Practice, , vol. 27(1), pages 1-28, January.
    4. Jonas Månsson & Barbro Widerstedt, 2012. "The Swedish Business Development Program – Evaluation and some methodological and practical notes," ERSA conference papers ersa12p858, European Regional Science Association.
    5. Peters, Michael P. & Brush, Candida G., 1996. "Market information scanning activities and growth in new ventures: A comparison of service and manufacturing businesses," Journal of Business Research, Elsevier, vol. 36(1), pages 81-89, May.
    6. Barringer, Bruce R. & Greening, Daniel W., 1998. "Small business growth through geographic expansion: A comparative case study," Journal of Business Venturing, Elsevier, vol. 13(6), pages 467-492, November.
    7. Sarah Kösters & Martin Obschonka, 2011. "Public Business Advice in the Founding Process: An Empirical Evaluation of Subjective and Economic Effects," Environment and Planning C, , vol. 29(4), pages 577-604, August.
    8. Sibylle Heilbrunn & Nonna Kushnirovich, 2007. "Immigrant and indigenous enterprises: similarities and differences," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 9(3), pages 344-361.
    9. James J. Chrisman & Alan Bauerschmidt & Charles W. Hofer, 1998. "The Determinants of New Venture Performance: An Extended Model," Entrepreneurship Theory and Practice, , vol. 23(1), pages 5-29, October.
    10. Elizabeth Gatewood, 1993. "The Expectancies in Public Sector Venture Assistance," Entrepreneurship Theory and Practice, , vol. 17(2), pages 91-95, January.
    11. LaBahn, Douglas W. & Ali, Abdul & Krapfel, Robert, 1996. "New product development cycle time : The influence of project and process factors in small manufacturing companies," Journal of Business Research, Elsevier, vol. 36(2), pages 179-188, June.
    12. Rice, Mark P., 2002. "Co-production of business assistance in business incubators: an exploratory study," Journal of Business Venturing, Elsevier, vol. 17(2), pages 163-187, March.
    13. Rauch, Andreas & Rosenbusch, Nina & Unger, Jens & Frese, Michael, 2016. "The effectiveness of cohesive and diversified networks: A meta-analysis," Journal of Business Research, Elsevier, vol. 69(2), pages 554-568.
    14. Rayna, Thierry & Striukova, Ludmila, 2021. "Assessing the effect of 3D printing technologies on entrepreneurship: An exploratory study," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
    15. Thierry Rayna & Ludmila Striukova, 2021. "Assessing the effect of 3D printing technologies on entrepreneurship [Évaluer l'effet des technologies d'impression 3D sur l'entrepreneuriat]," Post-Print hal-04096075, HAL.
    16. Vincenzo Maggioni & Mario Sorrentino & Mary Williams, 1999. "Mixed Consequences of Government Aid for New Venture Creation: Evidence from Italy," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 3(3), pages 287-305, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. James J. Chrisman, 1997. "Program Evaluation and the Venture Development Program at the University of Calgary: A Research Note," Entrepreneurship Theory and Practice, , vol. 22(1), pages 59-73, October.
    2. James J. Chrisman & Alan Bauerschmidt & Charles W. Hofer, 1998. "The Determinants of New Venture Performance: An Extended Model," Entrepreneurship Theory and Practice, , vol. 23(1), pages 5-29, October.
    3. Steven J. Torok & Dale J. Menkhaus & Alan Schroeder, 1991. "Management assistance needs of small food and kindred products processors," Agribusiness, John Wiley & Sons, Ltd., vol. 7(5), pages 447-461.
    4. Afsaneh Nahavandi & Susan Chesteen, 1988. "The Impact of Consulting on Small Business: A Further Examination," Entrepreneurship Theory and Practice, , vol. 13(1), pages 29-40, October.
    5. Jackson André da Silva & Nério Amboni & Anacleto Ângelo Ortigara & Alexandre Marino Costa, 2014. "Business DNA: an Analysis of Micro and Small Companies in the State of Santa Catarina," Brazilian Business Review, Fucape Business School, vol. 11(2), pages 115-134, March.
    6. A. B. Ibrahim & J. R. Goodwin, 1986. "Perceived Causes of Success in Small Business," Entrepreneurship Theory and Practice, , vol. 11(2), pages 41-50, October.
    7. Lovgren, Adam & Peterson, H. Christopher & Ross, Brent, 2011. "Developing a framework for assisting entrepreneurs: A case study of the Michigan State University Product Center for Agriculture and Natural Resources," 2011 Annual Meeting, July 24-26, 2011, Pittsburgh, Pennsylvania 103995, Agricultural and Applied Economics Association.
    8. Charles R. Schwenk & Charles B. Shrader, 1993. "Effects of Formal Strategic Planning on Financial Performance in Small Firms: A Meta-Analysis," Entrepreneurship Theory and Practice, , vol. 17(3), pages 53-64, April.
    9. Ed McMullan & James J. Chrisman & Karl Vesper, 2001. "Some Problems in Using Subjective Measures of Effectiveness to Evaluate Entrepreneurial Assistance Programs," Entrepreneurship Theory and Practice, , vol. 26(1), pages 37-54, October.
    10. Berning, C. & Potgieter, P. J., 1996. "Red Meat Processing In The Free State: Problems Encountered At Farm Level," Agrekon, Agricultural Economics Association of South Africa (AEASA), vol. 35(4), December.
    11. Ahmed Imran Hunjra & Nuzhat Shamim & Babar Khalid, 2014. "Impact of Strategic Planning on the Financial Performance of Small and Medium Banks in Islamabad," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 3(2), pages 96-130, June.
    12. John Watson & Jim Everett, 1996. "Small Business Failure Rates: Choice of Definition and the Size Effect," Journal of Entrepreneurial Finance, Pepperdine University, Graziadio School of Business and Management, vol. 5(3), pages 271-285, Fall.
    13. Bergeron, François & Raymond, Louis & Rivard, Suzanne, 2001. "Fit in strategic information technology management research: an empirical comparison of perspectives," Omega, Elsevier, vol. 29(2), pages 125-142, April.
    14. Schefczyk, Michael & Gerpott, Torsten J., 2001. "Qualifications and turnover of managers and venture capital-financed firm performance: An empirical study of german venture capital-investments," Journal of Business Venturing, Elsevier, vol. 16(2), pages 145-163, March.
    15. Leonard Tabugbo Onwuzuligbo & Ifeoma Chinelo Amakor, 2019. "Corporate Turnaround and Employee Needs: A Study of Selected Firms in Nigerian," Post-Print hal-03130120, HAL.
    16. James J. Chrisman & W. Ed McMullan, 2000. "A Preliminary Assessment of Outsider Assistance as a Knowledge Resource: The Longer-Term Impact of New Venture Counseling," Entrepreneurship Theory and Practice, , vol. 24(3), pages 37-53, April.
    17. Michael Schefczyk, 2001. "Determinants of Success of German Venture Capital Investments," Interfaces, INFORMS, vol. 31(5), pages 43-61, October.
    18. Gartner, William B. & Starr, Jennifer A. & Bhat, Subodh, 1999. "Predicting new venture survival: An analysis of "anatomy of a start-up." cases from Inc. Magazine," Journal of Business Venturing, Elsevier, vol. 14(2), pages 215-232, March.
    19. Ahmed Agyapong & Hannah Vivian Osei & Samuel Yaw Akomea, 2015. "Marketing Capability, Competitive Strategies And Performance Of Micro And Small Family Businesses In Ghana," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 20(04), pages 1-25, December.
    20. Jahangir Karimi & Toni M. Somers & Yash P. Gupta, 2004. "Impact of Environmental Uncertainty and Task Characteristics on User Satisfaction with Data," Information Systems Research, INFORMS, vol. 15(2), pages 175-193, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:entthe:v:13:y:1989:i:3:p:37-52. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.