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Impact of Counseling on Small Business Performance

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  • Joseph R. Rocha Jr.
  • M. Riaz Khan

Abstract

This paper assesses the effect of the Small Business Institute's counseling program at the University of Lowell on small business performance as perceived by client firms located in New England. In analyzing data gathered from a population of 52 firms, the authors initially classify recommendations made by counseling teams for the purpose of improving business operations. The impact of the suggestions is examined primarily by considering various dimensions of their implementation. After weighing results of an evaluation of the counseling service as discerned by the client firms, the authors summarize their findings and draw conclusions.

Suggested Citation

  • Joseph R. Rocha Jr. & M. Riaz Khan, 1984. "Impact of Counseling on Small Business Performance," Entrepreneurship Theory and Practice, , vol. 9(1), pages 34-43, July.
    • Handle: RePEc:sae:entthe:v:9:y:1984:i:1:p:34-43
    DOI: 10.1177/104225878400900105
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    References listed on IDEAS

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    1. M. Riaz Khan & Joseph R. Rocha Jr., 1982. "Recurring Managerial Problems in Small Business," Entrepreneurship Theory and Practice, , vol. 7(1), pages 50-58, July.
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    Cited by:

    1. James J. Chrisman & John Leslie, 1989. "Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance," Entrepreneurship Theory and Practice, , vol. 13(3), pages 37-52, April.
    2. Steven J. Torok & Dale J. Menkhaus & Alan Schroeder, 1991. "Management assistance needs of small food and kindred products processors," Agribusiness, John Wiley & Sons, Ltd., vol. 7(5), pages 447-461.
    3. Joseph R. Rocha Jr. & M. Riaz Khan, 1985. "The Human Resource Factor in Small Business Decision Making," Entrepreneurship Theory and Practice, , vol. 10(2), pages 53-62, October.
    4. Afsaneh Nahavandi & Susan Chesteen, 1988. "The Impact of Consulting on Small Business: A Further Examination," Entrepreneurship Theory and Practice, , vol. 13(1), pages 29-40, October.
    5. James J. Chrisman, 1997. "Program Evaluation and the Venture Development Program at the University of Calgary: A Research Note," Entrepreneurship Theory and Practice, , vol. 22(1), pages 59-73, October.

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