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Outsourcing and workers’ resistance practices in Venice’s hotel industry: The role of migrants employed by cooperatives

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  • Francesco E Iannuzzi
  • Devi Sacchetto

Abstract

Based on qualitative data collected for broader research on the transformation of hotel labour in Venice, Italy, this study explores how workers and unions have experienced outsourcing carried out through cooperatives of convenience (COC). The authors examine the impact of outsourcing on work processes, highlighting its link with growing standardisation and increased managerial control. In contrast to studies that underscore the critical effects of outsourcing on solidarity and the employment system, this article stresses that, even in a sector characterised by union weakness, workers, especially unorganised migrants, develop resistance strategies within the workplace as well as paths of mobilisation.

Suggested Citation

  • Francesco E Iannuzzi & Devi Sacchetto, 2022. "Outsourcing and workers’ resistance practices in Venice’s hotel industry: The role of migrants employed by cooperatives," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(2), pages 877-897, May.
    • Handle: RePEc:sae:ecoind:v:43:y:2022:i:2:p:877-897
    DOI: 10.1177/0143831X20960227
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    References listed on IDEAS

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    1. Gabriella Alberti & Francesco E. Iannuzzi, 2020. "Embodied intersectionality and the intersectional management of hotel labour: The everyday experiences of social differentiation in customer‐oriented work," Gender, Work and Organization, Wiley Blackwell, vol. 27(6), pages 1165-1180, November.
    2. Chiara Benassi & Lisa Dorigatti, 2020. "Out of Sight, Out of Mind: The Challenge of External Work Arrangements for Industrial Manufacturing Unions in Germany and Italy," Work, Employment & Society, British Sociological Association, vol. 34(6), pages 1027-1044, December.
    3. Kavita Datta & Cathy McIlwaine & Yara Evans & Joanna Herbert & Jon May & Jane Wills, 2007. "From Coping Strategies to Tactics: London's Low‐Pay Economy and Migrant Labour," British Journal of Industrial Relations, London School of Economics, vol. 45(2), pages 404-432, June.
    4. Menzani, Tito & Zamagni, Vera, 2010. "Cooperative Networks in the Italian Economy," Enterprise & Society, Cambridge University Press, vol. 11(1), pages 98-127, March.
    5. Virginia Doellgast & Ian Greer, 2007. "Vertical Disintegration and the Disorganization of German Industrial Relations1," British Journal of Industrial Relations, London School of Economics, vol. 45(1), pages 55-76, March.
    6. Jacob Carlos Lima, 2007. "Workers' Cooperatives in Brazil: Autonomy vs Precariousness," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 28(4), pages 589-621, November.
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    Citations

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    Cited by:

    1. Alan Valenzuela-Bustos & Ana Gálvez-Mozo & Verna Alcalde-Gonzalez, 2023. "Invisible Room Attendants: Outsourcing as a Dispositive of (In)visibility and the Resistance of Las Kellys in Spain," Work, Employment & Society, British Sociological Association, vol. 37(6), pages 1646-1663, December.
    2. Verna Alcalde‐González & Ana Gálvez‐Mozo & Alan Valenzuela‐Bustos, 2024. "Social movement unionism in Spain's feminized precarious service sector: Criticism, cooperation and competition," British Journal of Industrial Relations, London School of Economics, vol. 62(1), pages 154-173, March.
    3. Denis E. Matytsin & Valentin A. Dzedik & Galina A. Markeeva & Saglar B. Boldyreva, 2023. "“Smart” outsourcing in support of the humanization of entrepreneurship in the artificial intelligence economy," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-8, December.
    4. Lisa Dorigatti & Francesco E. Iannuzzi & Valeria Piro & Devi Sacchetto, 2024. "Job quality in worker cooperatives: Beyond degeneration and intrinsic rewards," British Journal of Industrial Relations, London School of Economics, vol. 62(3), pages 591-613, September.
    5. Emilie Bourlier-Bargues & Jean-Pascal Gond & Bertrand Valiorgue, 2022. "Fast and spurious: How executives capture governance structures to prevent cooperativization," Post-Print hal-03828145, HAL.

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