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A Mediator Role of Perceived Organizational Support in Workplace Deviance Behaviors, Organizational Citizenship and Job Satisfaction Relations:A Survey Conducted With Artificial Neural Network

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  • Kusad Zorlu

    (Ahi Evran University, Kirsehir, Turkey)

  • Canan Bastemur

    (University of South Carolina, Columbia, USA)

Abstract

The aim of the research is to estimate the effect of workplace deviance behavior on organizational citizenship and job satisfaction and to put forward the mediator role of the organizational support perception in possible relations. The information based on hypothetical and literature are provided in the research principally and then the research part including the questionnaire applied to the employees of Kirsehir Municipality is presented. The validity and reliability tests have been performed successfully and the artificial neural network method has been used as the analysis method. In parallel with the averages and correlation values of the variables in the analysis the Artificial Neural Networks have been modelled by determining the inputs and outputs. In accordance with the findings obtained the workplace deviance behavior has a negative impact on the organizational citizenship and job satisfaction and the organizational support perception can take the mediator role as a relative for eliminating the abovementioned effect. When the artificial neural networks’ being used as the analysis method and the difficulties in measuring the workplace deviance behavior are taken into consideration it can be stated that the findings obtained have at a certain level of originality in terms of management discipline. Key Words:Organiztional Deviance, Organizational Citizenship, Organizational Support, Job Satisfaction, Artificial Neural Network

Suggested Citation

  • Kusad Zorlu & Canan Bastemur, 2014. "A Mediator Role of Perceived Organizational Support in Workplace Deviance Behaviors, Organizational Citizenship and Job Satisfaction Relations:A Survey Conducted With Artificial Neural Network," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 3(3), pages 18-36, July.
    • Handle: RePEc:rbs:ijbrss:v:3:y:2014:i:3:p:18-36
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    References listed on IDEAS

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    2. Ferris, D. Lance & Brown, Douglas J. & Heller, Daniel, 2009. "Organizational supports and organizational deviance: The mediating role of organization-based self-esteem," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 279-286, March.
    3. Muhammad Zafar Iqbal & Muhammad Irfan Arif & Shamaila Badar, 2012. "A Comparative Study of Deviant Workplace Behaviour of Teaching Staff of Public And Private Universities of Punjab-Pakistan," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 2(12), pages 2128-2137, December.
    4. Muhammad Zafar Iqbal & Muhammad Irfan Arif & Shamaila Badar, 2012. "A Comparative Study of Deviant Workplace Behaviour of Teaching Staff of Public And Private Universities of Punjab-Pakistan," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 2(12), pages 2128-2137.
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