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Social Emotions and the Legitimation of the Fertility Technology Market
[The Role of Emotions in Marketing]

Author

Listed:
  • Laetitia Mimoun
  • Lez Trujillo-Torres
  • Francesca Sobande

Abstract

Using the sociology of emotions, we investigate the role of social emotions as a legitimating force in the market. In a longitudinal study of the media coverage surrounding US fertility technologies, we find that legitimation involves the establishment of hierarchies among feeling rules, which dictate what social emotions are expressed toward markets, consumers, and technologies. We delineate three mechanisms (polarizing, reifying, and transforming social emotions) that are affected by trigger events such as product innovations and historical developments. These mechanisms work to (re)shape regulatory, normative, and cultural-cognitive legitimacy pillars, influencing the overall cultural attention paid to a market. Consequently, legitimation is ongoing and fragmented as the dominance of feeling rules varies across multiple entities and over time, with negative social emotions and controversies at times aiding this process rather than exclusively hindering it.

Suggested Citation

  • Laetitia Mimoun & Lez Trujillo-Torres & Francesca Sobande, 2022. "Social Emotions and the Legitimation of the Fertility Technology Market [The Role of Emotions in Marketing]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(6), pages 1073-1095.
    • Handle: RePEc:oup:jconrs:v:48:y:2022:i:6:p:1073-1095.
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    File URL: http://hdl.handle.net/10.1093/jcr/ucab043
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    References listed on IDEAS

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