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Conscientiousness, Person Supervisor Fit and Organisational Citizenship Behaviour

Author

Listed:
  • Gait Heng, Judy Chang
  • Pei Sung Toh
  • Debbra Toria Nipo

Abstract

Organisational Citizenship Behaviour (OCB) has become an on-going important aspect in Human Resource Management. OCB is essential in improving organisations in terms of performance and productivity. The objectives of this study are two-fold- (1) to investigate the relationship among conscientiousness and organisational citizenship behaviour, and (2) to investigate the relationship among person supervisor fit and organisational citizenship behaviour. With this study, the negative outcomes of OCB can be reduced while enhancing the better outcomes of OCB. This study was applied among the employees in the finance and insurance industry in Kota Kinabalu, Sabah, Malaysia with a sample of 185. The participants were chosen in a purposive sampling method to ensure they are working in the relevant industry. A mono design that is a quantitative method was applied through google form questionnaires. This study is being formulated at a theoretical level and tested at an empirical level with SPSS 27 and SmartPLS 3.0. This study revealed that both conscientiousness and person-supervisor fit have positive effects on organisational citizenship behaviour. This study recommended that the Ministry of Finance should focus on the enhancement of organisational citizenship behaviour with the relation of personality and the fit between an employee and a supervisor.

Suggested Citation

  • Gait Heng, Judy Chang & Pei Sung Toh & Debbra Toria Nipo, 2022. "Conscientiousness, Person Supervisor Fit and Organisational Citizenship Behaviour," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(4), pages 116-116, December.
    • Handle: RePEc:mth:ijhr88:v:12:y:2022:i:4:p:1-16
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    References listed on IDEAS

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    1. David Giauque & Fabien Resenterra & Michaël Siggen, 2014. "Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a P-E Fit Perspective," Public Organization Review, Springer, vol. 14(2), pages 201-228, June.
    2. Teoh Wee Jim & Bernard Hi & Lee Kah Shing & Ong Siew Lin & Siti Yasmin & Sofiah Kadar Khan, 2013. "The Factors Affecting Organizational Citizenship Behavior in Banking Industry," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 1(5), pages 178-192.
    3. Philip Cheng-Fei Tsai & Yu-Fang Yen, 2017. "Study of the Relationship of Workplace Person-environment Fit, Country Identification and Affective Commitment -Evidence of Chinese Immigrant Wives in Taiwan," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 3(2), pages 101-122, April.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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