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Person-Group Fit and Organizational Citizenship Behaviour in Public Service Employees: How Work Involvement Moderates the Relationship

Author

Listed:
  • Ayu Kamareenna Abdullah Thani

    (Universiti Teknologi Mara)

  • Mira Qerul Barriah Muhamad

    (Universiti Teknologi Mara)

  • Atiela Amran

    (Universiti Teknologi Mara)

  • Nur Hidayah Rosely

    (Universiti Teknologi Mara)

Abstract

Organizational citizenship behavior is crucial in public service, where effective collaboration and discretionary efforts significantly influence organizational success. Despite extensive research on organizational citizenship behavior (OCB), limited attention has been paid to how person-group fit (PGF) influences OCB, particularly in the context of public service employees. Moreover, the role of work involvement as a potential moderator in this relationship remains underexplored. This study addresses these gaps by investigating the interplay between PGF, OCB, and work involvement among public service employees, shedding light on mechanisms that foster a cohesive and productive workforce. 376 questionnaires were issued and 371 were returned, resulting in a response rate of 98.67%. The analysis utilized SPSS to examine the person-group fit. The findings of this study indicate that work involvement has no moderating effect on the relationships between person group fit and OCB. The paper discusses the ramifications of the study.

Suggested Citation

  • Ayu Kamareenna Abdullah Thani & Mira Qerul Barriah Muhamad & Atiela Amran & Nur Hidayah Rosely, 2024. "Person-Group Fit and Organizational Citizenship Behaviour in Public Service Employees: How Work Involvement Moderates the Relationship," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(12), pages 4163-4174, December.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:4163-4174
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    References listed on IDEAS

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    1. Gait Heng, Judy Chang & Pei Sung Toh & Debbra Toria Nipo, 2022. "Conscientiousness, Person Supervisor Fit and Organisational Citizenship Behaviour," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(4), pages 116-116, December.
    2. Linyuan Zhang & Jee Young Seong & Doo-Seung Hong, 2022. "Interactive Effects of Person–Group Fit and Team-Member Exchange in Predicting Continuous Improvement," Sustainability, MDPI, vol. 14(24), pages 1-9, December.
    3. Sang Hun Sung & Jee Young Seong & Yong Geun Kim, 2020. "Seeking Sustainable Development in Teams: Towards Improving Team Commitment through Person-Group Fit," Sustainability, MDPI, vol. 12(15), pages 1-15, July.
    4. Halimah Abdul Manaf & Ahmad Martadha Mohamed & William S. Harvey, 2023. "Citizen Perceptions and Public Servant Accountability of Local Government Service Delivery in Malaysia," International Journal of Public Administration, Taylor & Francis Journals, vol. 46(12), pages 823-832, September.
    5. Huo-Tsan Chang & Shang-Chih Liao & Min-Chih Miao & Xiu-Hui Huang & Hung-Ming Hsu, 2019. "The effects of person-organization, person-group, person-job and person-supervisor fit on retention tendency," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 5(2), pages 110-123.
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    1. Linyuan Zhang & Jee Young Seong & Doo-Seung Hong, 2022. "Interactive Effects of Person–Group Fit and Team-Member Exchange in Predicting Continuous Improvement," Sustainability, MDPI, vol. 14(24), pages 1-9, December.

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