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Exploring Students’ Expectations of the University Course

Author

Listed:
  • Iryna Zadorozhna

    (Ternopil Volodymyr Hnatiuk National Pedagogical University)

  • Olha Datskiv

    (Ternopil Volodymyr Hnatiuk National Pedagogical University)

  • Olena Shon

    (Ternopil Volodymyr Hnatiuk National Pedagogical University)

Abstract

Internalization of higher education leads to greater choice of universities for prospective university students. Higher education institutions in Ukraine are developing ways and designing tools for evaluating expectations of their students in order to keep enrollment rates high and assist students’ retention. This paper focuses on the analysis of the first-year students’ expectations of a course “History of Great Britain” with the aim of incorporating these expectations into the course syllabus, introducing possible changes in teaching and learning on the course, enhancing study programs and quality of service for pre-service English teachers. A comparative case study utilizes mixed methods approach, combining a critical analysis of the literature and data collection through student essays, which were triangulated with data from a focus group discussion to explore student perceptions of the course on its completion and offer suggestions to the university and the lecturer. The results show that undergraduate students’ expectations of the course are similar to the teachers’ assumptions and the aims and learning outcomes of the course as expressed in the syllabus. However, exploring students’ expectations and tailoring the course syllabus and content to these expectations is a crucial step in ensuring their satisfaction. A conclusion is made that identifying and meeting realistic students’ expectations of each course in the study program will allow the faculty to improve the quality of education.

Suggested Citation

  • Iryna Zadorozhna & Olha Datskiv & Olena Shon, 2020. "Exploring Students’ Expectations of the University Course," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 12(1Sup1), pages 293-303, March.
    • Handle: RePEc:lum:rev1rl:v:12:y:2020:i:1sup1:p:293-303
    DOI: https://doi.org/10.18662/rrem/12.1sup1/236
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    References listed on IDEAS

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    1. Byrne, Marann & Flood, Barbara & Hassall, Trevor & Joyce, John & Arquero Montaño, Jose Luis & González González, José María & Tourna-Germanou, Eleni, 2012. "Motivations, expectations and preparedness for higher education: A study of accounting students in Ireland, the UK, Spain and Greece," Accounting forum, Elsevier, vol. 36(2), pages 134-144.
    2. Husain Salilul Akareem & Syed Shahadat Hossain, 2012. "Perception of education quality in private universities of Bangladesh: a study from students' perspective," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 22(1), pages 11-33, June.
    3. Voss, Roediger & Gruber, Thorsten & Szmigin, Isabelle, 2007. "Service quality in higher education: The role of student expectations," Journal of Business Research, Elsevier, vol. 60(9), pages 949-959, September.
    4. Marann Byrne & Barbara Flood & Trevor Hassall & John Joyce & Jose Luis Arquero Montaño & José María González González & Eleni Tourna-Germanou, 2012. "Motivations, expectations and preparedness for higher education: A study of accounting students in Ireland, the UK, Spain and Greece," Accounting Forum, Taylor & Francis Journals, vol. 36(2), pages 134-144, June.
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    More about this item

    Keywords

    University students; course expectations; course syllabus; quality of education; pre-service teachers; student satisfaction; study program;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate

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