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Multitasking

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Abstract

We examine how multitasking affects performance. We also examine whether individuals optimally choose their degree of multitasking or whether they perform better under an externally imposed schedule. Subjects in our experiment perform two different tasks according to one of three treatments: one where they perform the tasks sequentially, one where they are forced to multitask, and one where they can freely organize their work. Subjects who are forced to multitask perform significantly worse than those forced to work sequentially. Surprisingly, subjects who can freely organize their own schedule also perform significantly worse. These results suggest that scheduling is a significant determinant of productivity. Finally, our results do not support the stereotype that women are better at multitasking. Women suffer as much as men when forced to multitask and are actually less inclined to multitask when being free to choose. Copyright The Author(s) 2012

Suggested Citation

  • Thomas Buser & Noemi Peter, 2012. "Multitasking," Experimental Economics, Springer;Economic Science Association, vol. 15(4), pages 641-655, December.
  • Handle: RePEc:kap:expeco:v:15:y:2012:i:4:p:641-655
    DOI: 10.1007/s10683-012-9318-8
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    9. Lindbeck, Assar & Snower, Dennis J, 2000. "Multitask Learning and the Reorganization of Work: From Tayloristic to Holistic Organization," Journal of Labor Economics, University of Chicago Press, vol. 18(3), pages 353-376, July.
    10. Shiv, Baba & Fedorikhin, Alexander, 1999. "Heart and Mind in Conflict: The Interplay of Affect and Cognition in Consumer Decision Making," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 26(3), pages 278-292, December.
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    Cited by:

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    2. Valerie Bostwick & Stefanie Fischer & Matthew Lang, 2022. "Semesters or Quarters? The Effect of the Academic Calendar on Postsecondary Student Outcomes," American Economic Journal: Economic Policy, American Economic Association, vol. 14(1), pages 40-80, February.
    3. Sawa, Ryoji & Zusai, Dai, 2019. "Evolutionary dynamics in multitasking environments," Journal of Economic Behavior & Organization, Elsevier, vol. 166(C), pages 288-308.
    4. Charness, Gary & Gneezy, Uri & Henderson, Austin, 2018. "Experimental methods: Measuring effort in economics experiments," Journal of Economic Behavior & Organization, Elsevier, vol. 149(C), pages 74-87.
    5. Elizabeth J. Casabianca & Alessia Lo Turco & Claudia Pigini, 2020. "Equal Pay for Equal Task: Assessing Heterogeneous Returns to Tasks across Genders," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 59(2), pages 197-239, April.
    6. Goulas Sofoklis & Megalokonomou Rigissa, 2020. "Marathon, Hurdling, or Sprint? The Effects of Exam Scheduling on Academic Performance," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 20(2), pages 1-36, April.
    7. Adams-Prassl, Abigail, 2020. "The Gender Wage Gap on an Online Labour Market: The Cost of Interruptions," CEPR Discussion Papers 14294, C.E.P.R. Discussion Papers.
    8. Charlene M. Kalenkoski & Gigi Foster, 2015. "Measuring the relative productivity of multitasking to sole-tasking in household production: experimental evidence," Applied Economics, Taylor & Francis Journals, vol. 47(18), pages 1847-1862, April.
    9. Foster, Gigi & Kalenkoski, Charlene M., 2012. "Measuring the Relative Productivity of Multitasking to Sole-tasking in Household Production: New Experimental Evidence," IZA Discussion Papers 6763, Institute of Labor Economics (IZA).
    10. DeVaro, Jed & Kim, Jin-Hyuk & Wagman, Liad & Wolff, Ran, 2018. "Motivation and performance of user-contributors: Evidence from a CQA forum," Information Economics and Policy, Elsevier, vol. 42(C), pages 56-65.
    11. Hardardottir, Hjördis, 2019. "Many Balls in the Air Make Time Fly: The Effect of Multitasking on Time Perception and Time Preferences," Working Papers 2019:11, Lund University, Department of Economics, revised 17 Sep 2019.

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    More about this item

    Keywords

    Multitasking; Productivity; Lab experiment; Gender; C91; J24; J16;
    All these keywords.

    JEL classification:

    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J16 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Gender; Non-labor Discrimination

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