IDEAS home Printed from https://ideas.repec.org/a/jfr/jms111/v8y2017i3p1-19.html
   My bibliography  Save this article

Factors Influencing Continuous Intention to Use of Event Management Electronic Portals in 4 and 5 Star Hotels

Author

Listed:
  • Ra¡¯ed Masa¡¯deh
  • Ali Al-Badi
  • Aseel Rashaideh
  • Jaafer Abu-Zahra
  • Jamal Alsmadi

Abstract

The purpose of this study is to examine the associations among perceived relative advantages, compatibility, perceived ease of use, perceived usefulness, perceived enjoyment, and continuous intention to use event management electronic portals in Aqaba 4 and 5 Star hotels. A survey instrument was used to examine the relationships in the proposed model. The collected primary data (n=200) from employees who are familiar with hotels¡¯ event management electronic portals located in Aqaba city is conducted to test the relationship between exogenous and endogenous construct expressed in the proposed structural model. By employing SEM (Structural Equation Modeling) analysis, the findings revealed that while both variables perceived relative advantages and compatibility directly, positively, and significantly impacted perceived usefulness; both variables did not impact perceived enjoyment. Also, perceived ease of use has significant impacts on perceived usefulness and perceived enjoyment. In addition, both of perceived usefulness and perceived enjoyment found to impact continuous intention to use.

Suggested Citation

  • Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Aseel Rashaideh & Jaafer Abu-Zahra & Jamal Alsmadi, 2017. "Factors Influencing Continuous Intention to Use of Event Management Electronic Portals in 4 and 5 Star Hotels," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 1-19, June.
    • Handle: RePEc:jfr:jms111:v:8:y:2017:i:3:p:1-19
    DOI: 10.5430/jms.v8n3p1
    as

    Download full text from publisher

    File URL: http://www.sciedu.ca/journal/index.php/jms/article/view/11769/7240
    Download Restriction: no
    File URL: http://www.sciedu.ca/journal/index.php/jms/article/view/11769
    Download Restriction: no
    File URL: https://libkey.io/10.5430/jms.v8n3p1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Bader Yousef Obeidat & Lama Hashem & Iman Alansari & Ali Tarhini & Zahran Al-Salti, 2016. "The Effect of Knowledge Management Uses on Total Quality Management Practices: A Theoretical Perspective," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 7(4), pages 18-29, November.
    2. Getz, Donald & Page, Stephen J., 2016. "Progress and prospects for event tourism research," Tourism Management, Elsevier, vol. 52(C), pages 593-631.
    3. Ali Al-Badi & Ali Tarhini & Wafaa Al-Kaaf, 2017. "Financial Incentives for Adopting Cloud Computing in Higher Educational Institutions," Asian Social Science, Canadian Center of Science and Education, vol. 13(4), pages 162-162, April.
    4. Bearzotti, Lorena A. & Salomone, Enrique & Chiotti, Omar J., 2012. "An autonomous multi-agent approach to supply chain event management," International Journal of Production Economics, Elsevier, vol. 135(1), pages 468-478.
    5. Lim Khong Chiu & Omar A. Ananzeh, 2012. "Evaluating the Relationship between the Role of Promotional Tools in MICE Tourism and the Formation of the Touristic Image of Jordan," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 5(1), pages 59-73.
    6. Ali Tarhini & Nalin Asanka Gamagedara Arachchilage & Ra'ed Masa'deh & Muhammad Sharif Abbasi, 2015. "A Critical Review of Theories and Models of Technology Adoption and Acceptance in Information System Research," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 6(4), pages 58-77, October.
    7. Hani Al-Dmour & Shahad Al-Madani & Iman Alansari & Ali Tarhini & Rand Hani Al-Dmour, 2016. "Factors Affecting the Effectiveness of Cause-Related Marketing Campaign: Moderating Effect of Sponsor-Cause Congruence," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(5), pages 114-127, October.
    8. Ala'aldin Alrowwad & Bader Yousef Obeidat & Ali Tarhini & Noor Aqqad, 2017. "The Impact of Transformational Leadership on Organizational Performance via the Mediating Role of Corporate Social Responsibility: A Structural Equation Modeling Approach," International Business Research, Canadian Center of Science and Education, vol. 10(1), pages 199-221, January.
    9. Phi, Giang & Dredge, Dianne & Whitford, Michelle, 2014. "Understanding conflicting perspectives in event planning and management using Q method," Tourism Management, Elsevier, vol. 40(C), pages 406-415.
    10. Bader Obeidat & Safa Al-Sarayrah & Ali Tarhini & Rand Hani Al-Dmour & Zahran Al-Salti & Rateb Sweis, 2016. "Cultural Influence on Strategic Human Resource Management Practices: A Jordanian Case Study," International Business Research, Canadian Center of Science and Education, vol. 9(10), pages 94-114, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ibrahim Bazazo & Iman Alansari & Haya Alquraan & Yasmeen Alzgaybh & Ra¡¯ed Masa¡¯deh, 2017. "The Influence of Total Quality Management, Market Orientation and E-Marketing on Hotel Performance," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 79-99, June.
    2. Ibrahim Bazazo & Tariq Elyas & Mahmud Sami Abu Johor & Silliman Fiscal Atmen & Abdelrahman Alzwideh, 2017. "Understanding Residents' Support for Tourism Development: The Case of Aqaba City in Jordan," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 80-96, June.
    3. Ibrahim Bazazo & Tariq Elyas & Loay Awawdeh & Myada Faroun & Sa¡¯ad Qawasmeh, 2017. "The Impact of Islamic Attributes of Destination on Destination Loyalty via the Mediating Effect of Tourist Satisfaction," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 65-78, June.
    4. Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Alaa Abu-Hlalah & Rozan Alkyal & Sarah Zytoon, 2017. "Factors Affecting User¡¯s Satisfaction of Tourism Board Website and Its Impact on Continuous Intention to Use," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 1-15, June.
    5. Ra¡¯ed Masa¡¯deh & Mohammed Abdullah Nasseef & Hamzeh Alshayeb & Jawad Ojilat & Malek Alshafiee, 2017. "The Effect of Sport Tourism Management on Support for Tourism Development," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 20-34, June.
    6. Ibrahim Bazazo & Mohammed Abdullah Nasseef & Abderrahman Al-Zawaideh & Ali Al-Zawaideh & Mahmoud Al-Dhomaidat, 2017. "The Impact of the Attitudes towards Ecotourism Benefits on Destination Loyalty," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 67-79, June.
    7. Ibrahim Bazazo & Mohammed Abdullah Nasseef & Batool Mukattesh & Duha Kastero & Mohammad Al-Hallaq, 2017. "Assessing the Glass Ceiling Effect for Women in Tourism and Hospitality," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 51-66, June.
    8. Imran Almomani & Mohammed Abdullah Nasseef & Ra'ed Masa'deh & Fayez Bataine & Ahmed Ayoub, 2017. "The Effect of Environmental Preservation, Advanced Technology, Hotel Image, and Service Quality on Guest Loyalty," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 49-64, June.
    9. Haneen Bisharat & Bader Obeidat & Ala'aldin Alrowwad & Ali Tarhini & Ibrahim Mukattash, 2016. "The Effect of Human Resource Management Practices on Organizational Commitment in Chain Pharmacies in Jordan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(1), pages 1-50, December.
    10. Ra¡¯ed Masa¡¯deh & Mohammed Abdullah Nasseef & Ala Alkoudary & Hanaa Mansour & Mervat Aldarabah, 2017. "The Impact of Motivation for Attendance on Destination Loyalty via the Mediating Effect of Tourist Satisfaction," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 34-48, June.
    11. Ra¡¯ed Masa¡¯deh & Mohammed Abdullah Nasseef & Carina Sunna & Mohammd Suliman & Monther Albawab, 2017. "The Effect of Hotel Development on Sustainable Tourism Development," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 16-33, June.
    12. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    13. Nofal Razan Jamil & Bader Obeidat, 2019. "Reviewing the Mediating Role of Organizational Learning Capability on the Effect of Transformational Leadership on Entrepreneurial Orientation," Journal of Business & Management (COES&RJ-JBM), , vol. 7(2), pages 111-136, April.
    14. Ali Tarhini & Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Majdolen Almajali & Sufian Hussien Alrabayaah, 2017. "Factors Influencing Employees¡¯ Intention to Use Cloud Computing," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(2), pages 47-62, May.
    15. Ibrahim Bazazo & Mohammed Abdullah Nasseef & Omar Al-Nsour & Sara Altheeb & Hameed Abu Alez, 2017. "Assess the Application Level of Hotels Located in Aqaba City to the ENAT Standards from the Staff¡¯s Point of View," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 35-50, June.
    16. Getz, Donald & Page, Stephen J., 2016. "Progress and prospects for event tourism research," Tourism Management, Elsevier, vol. 52(C), pages 593-631.
    17. Ahrholdt, Dennis C. & Gudergan, Siegfried P. & Ringle, Christian M., 2019. "Enhancing loyalty: When improving consumer satisfaction and delight matters," Journal of Business Research, Elsevier, vol. 94(C), pages 18-27.
    18. Adhau, Sunil & Mittal, M.L. & Mittal, Abhinav, 2013. "A multi-agent system for decentralized multi-project scheduling with resource transfers," International Journal of Production Economics, Elsevier, vol. 146(2), pages 646-661.
    19. Mariani, Marcello M. & Giorgio, Luisa, 2017. "The “Pink Night” festival revisited: Meta-events and the role of destination partnerships in staging event tourism," Annals of Tourism Research, Elsevier, vol. 62(C), pages 89-109.
    20. Hyesun Kim & Jooa Baek & Yeongbae Choe, 2021. "Family life cycle and preferences for a mega-sporting event package: The case of the 2018 PyeongChang Winter Olympic Games," Tourism Economics, , vol. 27(3), pages 548-568, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jfr:jms111:v:8:y:2017:i:3:p:1-19. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Jenny Zhang (email available below). General contact details of provider: http://jms.sciedupress.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.