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A Critical Review of Theories and Models of Technology Adoption and Acceptance in Information System Research

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Listed:
  • Ali Tarhini

    (Brunel University London, Uxbridge, UK)

  • Nalin Asanka Gamagedara Arachchilage

    (University of New South Wales at the Australian Defense Force Academy, Canberra, Australia)

  • Ra'ed Masa'deh

    (University of Jordan, Amman, Jordan)

  • Muhammad Sharif Abbasi

    (University of Sindh, Jamshoro, Pakistan)

Abstract

Previous research shows that selecting an appropriate theory or model has always remained a critical task for IS researchers. To the best of the authors' knowledge, there are few papers that review and compare the acceptance theories and models at the individual level. Hence, this article aims to overcome this problem by providing a critical review of eight of the most influential theories that have been used to predict and explain human behaviour towards adoption of various technologies at the individual level. This article also summarizes their evolution; highlight the key constructs, extensions, strengths, and criticisms from a selective list of published articles appeared in the literature related to IS. This review provides a holistic picture for future researchers in selecting appropriate single/multiple theoretical models/constructs based on their strengths and weaknesses and in terms of predictive power and path significance. It is concluded that a well-established theory should consider the personal, social, cultural, technological, organizational and environmental factors

Suggested Citation

  • Ali Tarhini & Nalin Asanka Gamagedara Arachchilage & Ra'ed Masa'deh & Muhammad Sharif Abbasi, 2015. "A Critical Review of Theories and Models of Technology Adoption and Acceptance in Information System Research," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 6(4), pages 58-77, October.
    • Handle: RePEc:igg:jtd000:v:6:y:2015:i:4:p:58-77
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    Cited by:

    1. Soukaina Boualou & Najwa Dorhmi & Ilham El Haraoui, 2023. "Étude empirique sur l'adoption des services bancaires mobiles au Maroc Empirical study on the adoption of mobile banking services in Morocco," Post-Print hal-04189598, HAL.
    2. Nikou, Shahrokh, 2018. "Internet of Things: Exploring households' intention to use smart home technology," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190335, International Telecommunications Society (ITS).
    3. Muhammad Naeem & Wilson Ozuem & Kerry Howell & Silvia Ranfagni, 2022. "Understanding the process of meanings, materials, and competencies in adoption of mobile banking," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2445-2469, December.
    4. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    5. Ying-Kai Liao & Wann-Yih Wu & Trang Quang Le & Thuy Thi Thu Phung, 2022. "The Integration of the Technology Acceptance Model and Value-Based Adoption Model to Study the Adoption of E-Learning: The Moderating Role of e-WOM," Sustainability, MDPI, vol. 14(2), pages 1-16, January.
    6. Harun, Dani Ramdani & Priyanto, Sony Heru & Suharti, Liely, 2021. "Farmer Cards: Model, Database, Accuracy, and Improvement in Government Quality Service," Asian Journal of Agriculture and Rural Development, Asian Economic and Social Society (AESS), vol. 11(03), January.
    7. Featherman, Mauricio & Jia, Shizhen (Jasper) & Califf, Christopher B. & Hajli, Nick, 2021. "The impact of new technologies on consumers beliefs: Reducing the perceived risks of electric vehicle adoption," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    8. Rishi Manrai & Kriti Priya Gupta, 2023. "Investor’s perceptions on artificial intelligence (AI) technology adoption in investment services in India," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 1-14, March.
    9. Dani Ramdani Harun & Sony Heru Priyanto & Liely Suharti, 2021. "Farmer Cards: Model, Database, Accuracy, and Improvement in Goverment Quality Service," Asian Journal of Agriculture and rural Development, Asian Economic and Social Society, vol. 11(3), pages 236-244, September.
    10. Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Aseel Rashaideh & Jaafer Abu-Zahra & Jamal Alsmadi, 2017. "Factors Influencing Continuous Intention to Use of Event Management Electronic Portals in 4 and 5 Star Hotels," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 1-19, June.
    11. Ali Abumalloh, Rabab & Ibrahim, Othman & Nilashi, Mehrbakhsh, 2020. "Loyalty of young female Arabic customers towards recommendation agents: A new model for B2C E-commerce," Technology in Society, Elsevier, vol. 61(C).

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