IDEAS home Printed from https://ideas.repec.org/a/ids/ijicbm/v12y2016i1p72-91.html
   My bibliography  Save this article

Effectiveness drivers for Indian information technology managers: an empirical study

Author

Listed:
  • Yogesh N. Naik
  • Monika Bisht

Abstract

The purpose of this research is to identify the effectiveness drivers contribute to managerial effectiveness in Indian information technology (IT) professionals through empirical study. Effectiveness assessments were administered to 2,080 IT professionals working as technical managers, their respective reporting officers, peers and subordinates. Intended as a comprehensive inquiry into the competencies of technical managers, three factors determined the design: repository of critical competencies through literature, 360 degree feedback on effectiveness attributes and empirical analysis to unearth underlying factor structure for effectiveness. Nineteen variables were found to be contributing to the effectiveness of the IT managers. They belong to competency areas such as technology management, business management, project management, domain know how, emotional intelligence (EI) and the value system. Inferences include emotional intelligence is key to effective management of technical managers; technical ability alone is not enough to be an effective manager; domain and business skills are critical and robust individual value system contributes in achieving effectiveness. Given the growth, uncertainty and rapid change of technology associated with IT industry, findings provide organisations with specific competency development areas for their technology talents. It is expected to provide a guiding force for technology leadership development in times to come.

Suggested Citation

  • Yogesh N. Naik & Monika Bisht, 2016. "Effectiveness drivers for Indian information technology managers: an empirical study," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 12(1), pages 72-91.
    • Handle: RePEc:ids:ijicbm:v:12:y:2016:i:1:p:72-91
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=73394
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Prince Augustin & R.P. Mohanty, 2012. "A diagnostic study of employee attrition in an Indian automotive company," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 5(5), pages 593-612.
    2. Vishal Gupta & Shailendra Singh, 2013. "How leaders impact employee creativity: a study of Indian R&D laboratories," Management Research Review, Emerald Group Publishing Limited, vol. 36(1), pages 66-88, January.
    3. Phil Nixon & Megan Harrington & David Parker, 2012. "Leadership performance is significant to project success or failure: a critical analysis," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(2), pages 204-216, January.
    4. Abhishek Nirjar, 2013. "Accruing innovation in software firms through employees' commitment," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 6(4), pages 391-409.
    5. Angappa Gunasekaran & E.W.T. Ngai, 2004. "Attitude Toward E-Commerce and Education: An Empirical Analysis," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 2(2), pages 95-112, April.
    6. Anil Anand Pathak & Sharadindu Pandey, 2013. "European vs. Indian ITES employees: a comparison of their work attitude and behaviour," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 6(2), pages 248-256.
    7. Sanjay Dhir & Amita Mital & Swati Chaurasia, 2014. "Balanced scorecard on top performing Indian firms," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 9(1), pages 89-100.
    8. Bindu Chhabra & R.P. Mohanty, 2013. "Effect of emotional intelligence on work stress - a study of Indian managers," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 6(3), pages 300-313.
    9. Normala Normala & Dileep Kumar M, 2013. "Does “Y†Generation Managers Attributes is Associated with Technology Adoption Behavior?," Information Management and Business Review, AMH International, vol. 5(6), pages 292-299.
    10. Lakshmaiah Botla & Harigopal Kondur, 2014. "Rethinking organisational goals in the context of Indian ethos," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 8(4), pages 442-458.
    11. Mohan Thite, 2014. "From local to global HRM: interviews with HR heads in emerging Indian multinationals," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 9(2), pages 151-163.
    12. Aakanksha Kataria & Pooja Garg & Renu Rastogi, 2014. "The role of work engagement in the pursuit of organisational effectiveness," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 9(1), pages 37-54.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Azamudin Badri-Harun & Mohamed Radzi Zainol & Amzairi Amar & Zullina Hussain Shaari, 2016. "Emotional Intelligence as Mediator between Leadership Styles and Leadership Effectiveness: A Theoretical Framework," International Review of Management and Marketing, Econjournals, vol. 6(1), pages 116-121.
    2. Patel, Parth & Bhanugopan, Ramudu & Sinha, Paresha & Prikshat, Verma & Boyle, Brendan, 2024. "Home country and firm-specific advantage influences on HRM replication versus adaptation in EMNEs operating in advanced economies: A qualitative comparative analysis," Journal of Business Research, Elsevier, vol. 170(C).
    3. Martin S. Andersen & Jeremy W. Bray & Albert N. Link, 2017. "On the failure of scientific research: an analysis of SBIR projects funded by the U.S. National Institutes of Health," Scientometrics, Springer;Akadémiai Kiadó, vol. 112(1), pages 431-442, July.
    4. Shubhra P Gaur, 2016. "Kindling the Creative Potential," Vision, , vol. 20(4), pages 290-299, December.
    5. Bindu Chhabra, 2013. "Locus Of Control As A Moderator In The Relationship Between Job Satisfaction And Organizational Commitment: A Study Of Indian It Professionals," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 4(2).
    6. Chido Samantha Madhanga & Steven Kayambazinthu Msosa & Tatenda Chikukwa, 2022. "Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(2), pages 136-143, March.
    7. Vishal Gupta & Shailendra Singh & Abhijit Bhattacharya, 2017. "The Relationships Between Leadership, Work Engagement And Employee Innovative Performance: Empirical Evidence From The Indian R&D Context," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-30, October.
    8. Xu, Xiaobo & Zhang, Weiyong & Li, Ling, 2016. "The impact of technology type and life cycle on IT productivity variance: A contingency theoretical perspective," International Journal of Information Management, Elsevier, vol. 36(6), pages 1193-1204.
    9. Muhammad Irfan & Sanam Zaib Khan & Nasruddin Hassan & Mazlan Hassan & Muhammad Habib & Salma Khan & Hadi Hassan Khan, 2021. "Role of Project Planning and Project Manager Competencies on Public Sector Project Success," Sustainability, MDPI, vol. 13(3), pages 1-19, January.
    10. Jaroslav Vrchota & Petr Řehoř & Monika Maříková & Martin Pech, 2020. "Critical Success Factors of the Project Management in Relation to Industry 4.0 for Sustainability of Projects," Sustainability, MDPI, vol. 13(1), pages 1-19, December.
    11. Abdulla Abdulaziz Al-Subaie & Mohd. Nishat Faisal & Belaid Aouni & Faisal Talib, 2021. "A Strategic Framework for Transformational Leadership Development in Megaprojects," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    12. Riaz Ahmed, 2017. "Significance of Communication and Project Management Processes in Public Sector Projects," Proceedings of International Academic Conferences 5808136, International Institute of Social and Economic Sciences.
    13. Svajone Bekesiene & Ieva Meidute-Kavaliauskiene & Šárka Hošková-Mayerová, 2021. "Military Leader Behavior Formation for Sustainable Country Security," Sustainability, MDPI, vol. 13(8), pages 1-22, April.
    14. Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh, 2020. "Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel," Journal of Business Research, Elsevier, vol. 119(C), pages 674-684.
    15. Gupta, Vishal, 2013. "Leadership and Creativity in the Indian R&D Laboratories: Examining the Role of Autonomous Motivation, Psychological Capital and Justice Perceptions," IIMA Working Papers WP2013-11-09, Indian Institute of Management Ahmedabad, Research and Publication Department.
    16. Seyed Armin Mirhosseini & Reza Kiani Mavi & Neda Kiani Mavi & Behzad Abbasnejad & Farzaneh Rayani, 2020. "Interrelations among Leadership Competencies of BIM Leaders: A Fuzzy DEMATEL-ANP Approach," Sustainability, MDPI, vol. 12(18), pages 1-30, September.
    17. Guido Capaldo & Vincenza Capone & Jolanta Babiak & Beata Bajcar & Dorota Kuchta, 2021. "Efficacy Beliefs, Empowering Leadership, and Project Success in Public Research Centers: An Italian–Polish Study," IJERPH, MDPI, vol. 18(13), pages 1-19, June.
    18. Saswat Barpanda & Athira S., 2022. "Cause of Attrition in an Information Technology-Enabled Services Company: A Triangulation Approach," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 13(1), pages 1-22, January.
    19. Syed Muhammad Javed Iqbal, Muhammad Shahid Nawaz, Sulaman Hafeez Siddiqui, Muhammad Kashif Imran, 2019. "Does Project Teamwork Matter? Investigating the Relationship between Transformational Leadership and Project Success," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 6(1), pages 79-95, March.
    20. Vanita Bhoola, 2015. "Impact of Project Success Factors in Managing Software Projects in India: An Empirical Analysis," Business Perspectives and Research, , vol. 3(2), pages 109-125, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijicbm:v:12:y:2016:i:1:p:72-91. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=235 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.