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Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis

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  • Valentina Ndou

    (Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy)

  • Gioconda Mele

    (Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy)

  • Eglantina Hysa

    (Department of Economics, Epoka University, 1032 Tirana, Albania)

  • Otilia Manta

    (Financial and Monetary Research Center “Victor Slavescu”, Romanian Academy, 050711 Bucharest, Romania
    Department of Research, Romanian-American University, 012101 Bucharest, Romania)

Abstract

This article discusses how travel and tourism organizations, the hardest-hit by the COVID-19 pandemic, have used the technology tools to deal with COVID challenges. Specifically, through a bibliometric literature review of relevant research papers on the topic of tourism and COVID-19, we provide evidence of how COVID-19 has accelerated the adoption and diffusion of various technologies by different stakeholders in the tourism value chain, and we show how these technologies have been used to deal with the challenges posed by COVID-19 pandemic. The review evidences the main research areas and allows to define future directions. Thus, we conclude this article by discussing how COVID-19 offers a unique opportunity for rethinking and renovating the tourism offer through technology.

Suggested Citation

  • Valentina Ndou & Gioconda Mele & Eglantina Hysa & Otilia Manta, 2022. "Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(10), pages 1-25, May.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:10:p:5917-:d:814896
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    Cited by:

    1. Valentina Ndou & Eglantina Hysa & Ylenia Maruccia, 2023. "A Methodological Framework for Developing a Smart-Tourism Destination in the Southeastern Adriatic–Ionian Area," Sustainability, MDPI, vol. 15(3), pages 1-30, January.
    2. Yuzong Zhao & Hui Wang & Zhen Guo & Mingli Huang & Yongtao Pan & Yongrui Guo, 2022. "Online Reservation Intention of Tourist Attractions in the COVID-19 Context: An Extended Technology Acceptance Model," Sustainability, MDPI, vol. 14(16), pages 1-17, August.

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