IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i3p2057-d1043341.html
   My bibliography  Save this article

A Methodological Framework for Developing a Smart-Tourism Destination in the Southeastern Adriatic–Ionian Area

Author

Listed:
  • Valentina Ndou

    (Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy)

  • Eglantina Hysa

    (Department of Economics, Epoka University, 1032 Tirana, Albania)

  • Ylenia Maruccia

    (Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy)

Abstract

This paper presents a methodological framework aiming to support the creation of a smart-tourism destination. Specifically, the study is realised in the frame of NEST, a European Union Interreg project aiming to create a smart-tourism destination in the Adriatic–Ionian area. Therefore, the study focuses on the southeastern Adriatic–Ionian area, as a portion of the European macro-region including the Italian regions of Molise and Apulia and the Balkan countries of Albania and Montenegro. This area presents a clear vocation for tourism, with a distinctive cultural heritage, attractive natural landscapes, and old culinary traditions offering a variety of eno-gastronomic and folk craft products. In the frame of the EU neighbour policies and in coherence with the objectives of the EU smart specialization strategy, several initiatives have been promoted for innovating the tourism offering in this area. Despite this, the full achievement of the creation of an Adriatic–Ionian smart destination calls for the adoption of a multidimensional strategy able to leverage knowledge-intensive dynamics of collaboration. This paper, therefore, aims to highlight the opportunities of adoptions and implications of this methodological framework for the cross-border marketing and management of the Adriatic–Ionian smart destination.

Suggested Citation

  • Valentina Ndou & Eglantina Hysa & Ylenia Maruccia, 2023. "A Methodological Framework for Developing a Smart-Tourism Destination in the Southeastern Adriatic–Ionian Area," Sustainability, MDPI, vol. 15(3), pages 1-30, January.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2057-:d:1043341
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/3/2057/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/3/2057/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nicola Bellini & Francesco Grillo & Giulia Lazzeri & Cecilia Pasquinelli, 2017. "Tourism and regional economic resilience from a policy perspective: lessons from smart specialization strategies in Europe," European Planning Studies, Taylor & Francis Journals, vol. 25(1), pages 140-153, January.
    2. Andrea Noferini & Matteo Berzi & Francesco Camonita & Antoni Durà, 2020. "Cross-border cooperation in the EU: Euroregions amid multilevel governance and re-territorialization," European Planning Studies, Taylor & Francis Journals, vol. 28(1), pages 35-56, January.
    3. Valentina Ndou & Gioconda Mele & Eglantina Hysa & Otilia Manta, 2022. "Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(10), pages 1-25, May.
    4. Eglantina HYSA, 2012. "Influence Of Tourism Sector In Albanian Gdp: Stimation Using Multiple Regression Method," Revista de turism - studii si cercetari in turism / Journal of tourism - studies and research in tourism, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 13(13), pages 21-26, June.
    5. Otilia Manta & Eglantina Hysa & Alba Kruja, 2021. "Finances and National Economy: Frugal Economy as a Forced Approach of the COVID Pandemic," Sustainability, MDPI, vol. 13(11), pages 1-25, June.
    6. Appio, Francesco Paolo & Lima, Marcos & Paroutis, Sotirios, 2019. "Understanding Smart Cities: Innovation ecosystems, technological advancements, and societal challenges," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 1-14.
    7. Česnuitytė, Vida & Simonovits, Bori & Klimczuk, Andrzej & Balázs, Bálint & Miguel, Cristina & Avram, Gabriela, 2022. "The State and Critical Assessment of the Sharing Economy in Europe," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, pages 387-403.
    8. Valentina VASILE & Marius-Razvan SURUGIU & Ioana-Alexandra LOGIN, 2016. "Heritage entrepreneurship and ecotourism. A new vision on ecosystem protection and in-situ specific activities for cultural heritage consumption," Romanian Journal of Economics, Institute of National Economy, vol. 42(1(51)), pages 139-154, june.
    9. Wang, Xia & Li, Xiang (Robert) & Zhen, Feng & Zhang, JinHe, 2016. "How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach," Tourism Management, Elsevier, vol. 54(C), pages 309-320.
    10. Gianluca Solazzo & Ylenia Maruccia & Valentina Ndou & Pasquale Del Vecchio, 2022. "How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry," Service Business, Springer;Pan-Pacific Business Association, vol. 16(3), pages 417-443, September.
    11. Wintjes, Rene & Hollanders, Hugo, 2011. "Innovation pathways and policy challenges at the regional level: smart specialisation," MERIT Working Papers 2011-027, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    12. Shahida Kanwel & Zhou Lingqiang & Muhammad Asif & Jinsoo Hwang & Abid Hussain & Arif Jameel, 2019. "The Influence of Destination Image on Tourist Loyalty and Intention to Visit: Testing a Multiple Mediation Approach," Sustainability, MDPI, vol. 11(22), pages 1-19, November.
    13. Maria Palazzo & Iza Gigauri & Mirela Clementina Panait & Simona Andreea Apostu & Alfonso Siano, 2022. "Sustainable Tourism Issues in European Countries during the Global Pandemic Crisis," Sustainability, MDPI, vol. 14(7), pages 1-21, March.
    14. Robert Knippschild & Alexander Vock, 2017. "The conformance and performance principles in territorial cooperation: a critical reflection on the evaluation of INTERREG projects," Regional Studies, Taylor & Francis Journals, vol. 51(11), pages 1735-1745, November.
    15. Sparks, Beverley A. & Browning, Victoria, 2011. "The impact of online reviews on hotel booking intentions and perception of trust," Tourism Management, Elsevier, vol. 32(6), pages 1310-1323.
    16. Hélder da Silva Lopes & Paula C. Remoaldo & Vitor Ribeiro & Javier Martín-Vide, 2021. "Effects of the COVID-19 Pandemic on Tourist Risk Perceptions—The Case Study of Porto," Sustainability, MDPI, vol. 13(11), pages 1-29, June.
    17. Francisco Antonio dos Anjos & James Kennell, 2019. "Tourism, Governance and Sustainable Development," Sustainability, MDPI, vol. 11(16), pages 1-6, August.
    18. Eglantina Hysa & Erinda Imeraj & Nerajda Feruni & Mirela Panait & Valentina Vasile, 2022. "COVID-19—A Black Swan for Foreign Direct Investment: Evidence from European Countries," JRFM, MDPI, vol. 15(4), pages 1-21, March.
    19. Miguel, Cristina & Avram, Gabriela & Klimczuk, Andrzej & Simonovits, Bori & Balázs, Bálint & Česnuitytė, Vida, 2022. "The Sharing Economy in Europe: From Idea to Reality," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, pages 3-18.
    20. Adi Weidenfeld, 2018. "Tourism Diversification and Its Implications for Smart Specialisation," Sustainability, MDPI, vol. 10(2), pages 1-24, January.
    21. Valentina Vasile (ed.), 2019. "Caring and Sharing: The Cultural Heritage Environment as an Agent for Change," Springer Proceedings in Business and Economics, Springer, number 978-3-319-89468-3, March.
    22. Xiang, Zheng & Gretzel, Ulrike, 2010. "Role of social media in online travel information search," Tourism Management, Elsevier, vol. 31(2), pages 179-188.
    23. Alain Dupeyras & Neil MacCallum, 2013. "Indicators for Measuring Competitiveness in Tourism: A Guidance Document," OECD Tourism Papers 2013/2, OECD Publishing.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bahman Huseynli, 2024. "The Effect of Tourism Revenues and Inflation on Economic Growth in Balkan Countries," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 1, pages 150-165.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mihai F. Băcilă & Raluca Ciornea & Luiza M. Souca & Alexandra M. Drule, 2022. "Content Analysis on Sustainability Dimensions in DMOs’ Social Media Videos Advertising the World’s Most Visited Cities," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
    2. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
    3. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
    4. Assumpció Huertas & Antonio Moreno & Jordi Pascual, 2021. "Place Branding for Smart Cities and Smart Tourism Destinations: Do They Communicate Their Smartness?," Sustainability, MDPI, vol. 13(19), pages 1-18, October.
    5. Sparks, Beverley A. & So, Kevin Kam Fung & Bradley, Graham L., 2016. "Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern," Tourism Management, Elsevier, vol. 53(C), pages 74-85.
    6. Josef Zelenka & Tracy Azubuike & Martina Pásková, 2021. "Trust Model for Online Reviews of Tourism Services and Evaluation of Destinations," Administrative Sciences, MDPI, vol. 11(2), pages 1-21, March.
    7. Sunyoung Hlee & Hanna Lee & Chulmo Koo, 2018. "Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model," Sustainability, MDPI, vol. 10(4), pages 1-27, April.
    8. Liu, Zhiwei & Park, Sangwon, 2015. "What makes a useful online review? Implication for travel product websites," Tourism Management, Elsevier, vol. 47(C), pages 140-151.
    9. Suzanne Amaro & Paulo Duarte, 2017. "Social media use for travel purposes: a cross cultural comparison between Portugal and the UK," Information Technology & Tourism, Springer, vol. 17(2), pages 161-181, June.
    10. Vo Nga Thi & Chovancová Miloslava & Tri Ho Thanh, 2019. "A major boost to the website performance of up-scale hotels in Vietnam," Management & Marketing, Sciendo, vol. 14(1), pages 14-30, March.
    11. A Fronzetti Colladon & B Guardabascio & R Innarella, 2021. "Using social network and semantic analysis to analyze online travel forums and forecast tourism demand," Papers 2105.07727, arXiv.org.
    12. Elisabeth Nöhammer & Marco Haid & Philipp Corradini & Susanne Attenbrunner & Peter Heimerl & Robert Schorn, 2022. "Contextual Factors of Resilient Tourism Destinations in a Pandemic Situation: Selected Cases from North and South Tyrol during the SARS-CoV-2 Pandemic," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    13. Koji Ishida & Lisa Slevitch & Katia Siamionava, 2016. "The Effects of Traditional and Electronic Word-of-Mouth on Destination Image: A Case of Vacation Tourists Visiting Branson, Missouri," Administrative Sciences, MDPI, vol. 6(4), pages 1-17, September.
    14. Jean-Luc Pradel Mathurin Augustin & Shu-Yi Liaw, 2018. "Technology and Government Effort, A Two-headed Animal within the Competitiveness Index of the Travel and Tourism Industry," International Business Research, Canadian Center of Science and Education, vol. 11(9), pages 144-159, September.
    15. Manuel Rodríguez-Díaz & Raquel Alonso-González & Crina Isabel Rodríguez-Voltes & Ana Cristina Rodríguez-Voltes, 2019. "A Rating of the Online Reputation Balance in Lodgings," Administrative Sciences, MDPI, vol. 9(3), pages 1-18, August.
    16. Caicedo-Barreth Alba & Pavón Enrique Santos & Santos Luís Lima, 2024. "Bibliometric Analysis of the Scientific Production in Cultural Tourism from 2010 to 2019 in Europe," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 14(1), pages 82-98.
    17. Li, Chunqing & Guo, Shuojia & Wang, ChengLu & Zhang, Jieli, 2019. "Veni, vidi, vici: The impact of social media on virtual acculturation in tourism context," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 513-522.
    18. Fotiadis, Anestis K. & Stylos, Nikolaos, 2017. "The effects of online social networking on retail consumer dynamics in the attractions industry: The case of ‘E-da’ theme park, Taiwan," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 283-294.
    19. Bronner, Fred & de Hoog, Robert, 2016. "Travel websites: Changing visits, evaluations and posts," Annals of Tourism Research, Elsevier, vol. 57(C), pages 94-112.
    20. Samuel Bates, 2021. "A Glance at Tourism Economics over the last decade [Coup d'œil sur l'Économie du Tourisme de la dernière décennie]," Post-Print hal-03263048, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2057-:d:1043341. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.