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The Effects of Workplace Loneliness on Work Engagement and Organizational Commitment: Moderating Roles of Leader-Member Exchange and Coworker Exchange

Author

Listed:
  • Hyo Sun Jung

    (Center for Converging Humanities Kyung Hee University, Seoul 02447, Korea)

  • Min Kyung Song

    (Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea)

  • Hye Hyun Yoon

    (Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea)

Abstract

This study aims to examine the effect of workplace loneliness on work engagement and organizational commitment and the moderating role of social relationships between an employee and his or her superior and coworkers in such mechanisms. Workplace loneliness decreased employees’ engagement with their jobs and, as such, decreased engagement had a positive relationship with organizational commitment. Also, the negative influence of workplace loneliness on work engagement was found to be moderated by coworker exchange, and employees’ maintenance of positive social exchange relationships with their coworkers was verified to be a major factor for relieving the negative influence of workplace loneliness.

Suggested Citation

  • Hyo Sun Jung & Min Kyung Song & Hye Hyun Yoon, 2021. "The Effects of Workplace Loneliness on Work Engagement and Organizational Commitment: Moderating Roles of Leader-Member Exchange and Coworker Exchange," Sustainability, MDPI, vol. 13(2), pages 1-14, January.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:2:p:948-:d:482604
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    References listed on IDEAS

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    1. Takeuchi, Riki & Yun, Seokhwa & Wong, Kin Fai Ellick, 2011. "Social influence of a coworker: A test of the effect of employee and coworker exchange ideologies on employees' exchange qualities," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 226-237, July.
    2. Öge, Ercan & Çetin, Mehmet & Top, Seyfi, 2018. "The effects of paternalistic leadership on workplace loneliness, work family conflict and work engagement among air traffic controllers in Turkey," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 25-35.
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    Cited by:

    1. Desi Wahyuni & Muafi Muafi, 2021. "Effects of workplace loneliness and perceived organizational support towards intention to leave mediated by organizational commitment," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(4), pages 01-16, June.
    2. Waly Andini Marseno & Muafi Muafi, 2021. "The effects of work-life balance and emotional intelligence on organizational commitment mediated by work engagement," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 3(2), pages 01-15, April.
    3. William C. Murray & Mark R. Holmes, 2021. "Impacts of Employee Empowerment and Organizational Commitment on Workforce Sustainability," Sustainability, MDPI, vol. 13(6), pages 1-14, March.
    4. Shuyun Du & Yinan Ma & Jeoung Yul Lee, 2022. "Workplace Loneliness and the Need to Belong in the Era of COVID-19," Sustainability, MDPI, vol. 14(8), pages 1-22, April.
    5. Sarah L. Wright & Anthony G. Silard, 2022. "Loneliness in Young Adult Workers," IJERPH, MDPI, vol. 19(21), pages 1-14, November.
    6. Sovianur Kure & Muhammad Basir-Cyio & Bakri Hasanuddin, 2021. "The Effect of Organizational Commitment, Competence, and Information Technology on the Performance of Regional Apparatus Organizations (OPD) of the Tojo Una-Una Regency Government and Their Impact on ," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(10), pages 408-420, October.
    7. Güleryüz, İlkay & Sürücü, Lütfi & Yikilmaz, İbrahim, 2024. "The moderator role of leader member exchange on the effect of loneliness at work on organizational citizenship behavior [İş yaşamında yalnızlığın örgütsel vatandaşlık davranışı üzerindeki etkisinde," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 34(1), pages 237-250.
    8. Fatme El Zahraa M. Rahal & Panteha Farmanesh, 2022. "Does Servant Leadership Stimulate Work Engagement in the Workplace? The Mediating Role of Trust in Leader," Sustainability, MDPI, vol. 14(24), pages 1-14, December.

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